Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$159K - $233K *

Lead and optimize the order-to-cash cycle, driving process improvements and strategic credit management while managing a small team to enhance cash flow and reduce financial risks across multiple busi...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $180K *

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $130K *

Drive your career by leading our partner support teams to enhance communication, strengthen relationships, and ensure excellence in service delivery. Utilize your expertise to optimize operations and...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$150K - $250K *

Empower the Customer Success organization by strategically enhancing customer satisfaction and loyalty. Lead a dynamic team focused on insights-driven improvements to ensure exceptional customer journ...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$170K - $205K *

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Shape strategic digital products and solutions, engage executives, and drive innovative experience initiatives to enhance client success and meet business growth objectives...

US-AnywhereRemote

2 weeks ago

  •   15+ years exp.  •   Enterprise Technology

$110K - $140K *

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$165K - $170K *

Join a team that leads the development of innovative digital channels. You will manage product portfolios, drive strategic initiatives, and leverage AI to optimize performance and deliver market-leadi...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Media

$130K - $145K *

Champion strategic growth by maximizing collaborations with Google, overseeing compliance, and driving program adoption. Lead cross-functional teams to unlock revenue opportunities while optimizing op...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$300K - $375K *

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$148K - $265K *

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$201K - $294K *

Reimagine member engagement by leading strategic initiatives that enhance the Life360 user experience. Partner across teams to deepen connections, broaden engagement, and leverage AI in product manage...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$115K - $170K *

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$141K - $253K *

Optimize GTM data integrity and usability, driving impactful strategies and execution to enhance sales performance and operational efficiency through data governance across multiple platforms...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Drive growth as a regional Account Management leader, balancing client relations and team development. Collaborate with enterprise contacts and lead strategies to enhance Orgvue’s solutions and custom...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$200K - $220K *

Unlock potential by leveraging your industry relationships to drive new business in the software services domain. Collaborate with global teams to deliver innovative solutions and build long-term part...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $283K *

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $180K *

Elevate customer relationships as you drive growth, retention, and satisfaction with enterprise accounts. Develop your team, collaborate with Product and Engineering, and ensure strategic outcomes whi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$127K - $182K *

Lead the charge in transforming sales enablement initiatives. This role requires orchestrating global skilling programs while partnering with teams to ensure alignment with business needs. Drive opera...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$153K - $249K *

Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$166K - $240K *

Lead the development of cutting-edge B2B advertising solutions. Drive scalable systems and partnerships, ensuring high-performing strategies that enhance agency adoption and revenue growth through dat...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.