Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$172K - $187K *
Contribute to global IT support excellence by leading a multi-tiered service desk, driving AI innovations and delivering 24/7 support to enhance user experience and operational efficiency across diver...
1 week ago
$150K - $180K *
Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...
1 month ago
$125K - $150K *
Lead and innovate KIBO's digital marketing strategy to drive demand and revenue growth. Oversee SEO, SEM, and AI-driven initiatives, while optimizing performance and engaging key accounts to build a m...
1 week ago
Director, Web Experience Design (Remote)
$138K - $200K *
Lead the charge in shaping web experiences that engage and convert customers. Oversee a design team to innovate user interactions based on data and insights, ensuring a seamless customer journey acros...
2 weeks ago
Director of Product, Commercial
$179K - $227K *
Drive the product strategy for a comprehensive commercial platform, overseeing multifunctional execution and leveraging cross-team collaboration to enhance customer engagement and operational efficien...
1 week ago
Senior Manager, Customer Expansion
$110K - $130K *
Unlock your potential as you lead global training operations. Manage cross-functional teams to enhance onboarding experiences, optimize performance metrics, and build leadership capacity across North...
Reposted 1 week ago
$211K - $250K *
Unlock potential by leading financial integrity, guiding accounting practices, and ensuring compliance. Collaborate cross-functionally to elevate reporting quality and drive risk management, impacting...
Reposted 1 week ago
Director of Strategic Accounts
$139K - $213K *
Shape the future of enterprise sales by driving strategic client success and exceeding expectations within your territory through innovative technology solutions and strong relationship management...
2 weeks ago
$125K - $150K *
Lead client engagement and drive organic growth by managing strategic relationships, enhancing pipeline visibility, and addressing risks effectively, while collaborating across teams to achieve revenu...
Reposted 1 week ago
$140K - $150K *
Engage with a talented team to enhance customer success strategies, driving retention and growth in a dynamic environment. Shape customer relationships and lead initiatives that maximize value through...
2 weeks ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...
Reposted 1 week ago
$150K - $180K *
Drive revenue growth by leading a high-performing enterprise sales team, executing strategic sales plans, and building relationships with key decision-makers in the cybersecurity sector. Collaborate c...
Yesterday
$160K - $200K *
Lead end-to-end technology delivery, managing client relationships and team execution. Ensure quality, budget, and schedule adherence across multiple workstreams while driving expansion opportunities...
2 weeks ago
$160K - $200K *
Explore a pivotal role leading end-to-end tech delivery for client engagements. Shape credibility and drive stakeholder alignment while managing delivery performance across multiple workstreams in a f...
2 weeks ago
$110K - $130K *
Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...
4 days ago
Senior Director, Product Management - XDR
$186K - $302K *
Take ownership of XDR product strategy and execution, driving cohesive integration across security domains to enhance customer outcomes and competitive positioning. Lead a high-performing team in deli...
Reposted 1 week ago
Director, Product Management - Client Experience
$175K - $195K *
Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...
Reposted 4 weeks ago
Sales Director, Mid-Market & SMB (Gracenote Division)
$120K - $150K *
Shape the future of media insights by leading commercial strategy and sales efforts in the Mid-Market & SMB segments. Drive revenue growth, build strategic partnerships, and transform sales approaches...
3 days ago
Director / Sr. Director, Head of Integrations
$210K - $263K *
Drive the strategic vision for integrations, championing growth through partnerships and innovative solutions. Lead product delivery and partner success, ensuring alignment across enterprise ecosystem...
1 week ago
Director, Client Strategy, MyHealthTeam
$155K - $175K *
Champion client partnerships by leveraging strategic insights and data to drive business growth, aligning solutions with partners' objectives while facilitating transformative outcomes for stakeholder...
1 week ago
Senior Director, AMER Field Marketing
$150K - $180K *
Join a team that drives strategic AMER Field Marketing initiatives, managing a skilled team to enhance pipeline growth. Lead data-driven marketing efforts across North America, LATAM, and the Public S...
3 days ago
$130K - $145K *
Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...
Reposted 1 week ago
Senior Manager of Customer Onboarding
$100K - $120K *
Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...
1 month ago
Director, Enterprise Portfolio Enablement
$110K - $130K *
Drive your career with a strategic role focused on enhancing project management standards and integrating enterprise initiatives. Collaborate with leaders to improve clarity, prioritization, and execu...
3 days ago
Engagement Manager, Professional Services
$110K - $130K *
Accelerate engagement delivery operations by streamlining processes and enhancing collaboration across teams. Be the crucial link connecting Sales, clients, and partners to ensure exemplary service an...
1 month ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.