Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$300K - $375K *

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$148K - $265K *

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$115K - $170K *

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$141K - $253K *

Optimize GTM data integrity and usability, driving impactful strategies and execution to enhance sales performance and operational efficiency through data governance across multiple platforms...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $283K *

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $180K *

Elevate customer relationships as you drive growth, retention, and satisfaction with enterprise accounts. Develop your team, collaborate with Product and Engineering, and ensure strategic outcomes whi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $180K *

Join a team that's enhancing productivity and driving innovation by leveraging AI-driven solutions for managed services. Collaborate across functions to design, implement, and support applications, op...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$127K - $182K *

Lead the charge in transforming sales enablement initiatives. This role requires orchestrating global skilling programs while partnering with teams to ensure alignment with business needs. Drive opera...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$153K - $249K *

Lead strategic sales and service initiatives to drive customer retention and revenue growth while overseeing operations and managing high-performance teams in a dynamic, remote work environment...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$240K - $270K *

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Shape the future of product marketing by leading strategies that enhance adoption and revenue growth. Collaborate with cross-functional teams to drive market positioning, insights, and impactful launc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$246K - $339K *

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$139K - $174K *

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $204K *

Lead the charge in driving revenue growth by managing a dynamic sales team, developing strategic initiatives, and leveraging solution-selling techniques to exceed sales targets in the enterprise fraud...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$225K - $275K *

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Elevate your career by leading strategic global accounts, fostering executive relationships, driving revenue growth, and enhancing customer success through effective account management and mentorship...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$175K - $225K *

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $250K *

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $160K *

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$108K - $156K *

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$240K - $285K *

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.