Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$139K - $174K *

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $204K *

Lead the charge in driving revenue growth by managing a dynamic sales team, developing strategic initiatives, and leveraging solution-selling techniques to exceed sales targets in the enterprise fraud...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $225K *

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team dedicated to driving client success and growth by leading strategic initiatives, enhancing client relationships, and ensuring exceptional revenue retention through effective management and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Seeking a dynamic leader to enhance client relationships, drive renewals, and foster growth in managed services by leading a high-performing team and implementing effective client engagement strategie...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Grow your career with an opportunity to lead client management and drive revenue retention. Build trusted client relationships while overseeing upsell strategies and leading a high-performing team to...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Transform client management by driving renewals and growth initiatives. Lead a high-performing team, establish strategic partnerships, and ensure exceptional revenue retention while fostering valuable...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $250K *

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $160K *

Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$108K - $156K *

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$240K - $285K *

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $120K *

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$160K - $180K *

Drive operational excellence in global member support by leading a high-performing team. Optimize processes using Zendesk and AI for improved efficiency while maintaining member satisfaction and ensur...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$190K - $220K *

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$135K - $155K *

Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$191K - $353K *

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$217K - $277K *

Join a dynamic team to advance Circle's Solutions Engineering in Capital Markets. Drive solution validation processes and collaborate with cross-functional teams, ensuring client success from discover...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$140K - $190K *

Drive strategic growth and client relationships as part of an innovative team dedicated to transforming the Life Sciences sector with cutting-edge SaaS solutions. Your leadership will empower impactfu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Elevate your career by leading a high-performing enterprise sales team focused on acquiring new clients in a complex environment. Drive strategic planning and relationship building while cultivating a...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$143K - $206K *

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$134K - $241K *

Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.