Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Join a team that's redefining creative production with AI. You will manage the full lifecycle of content development from concept to delivery, leveraging cutting-edge tools to enhance performance acro...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$319K - $479K *

Shape the future of AI and data science in operations and finance. Lead a dynamic team to innovate and optimize with data-driven solutions that enhance business efficiency and analytics, while driving...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$158K - $190K *

Join a team that excels in complex sales cycles, driving strategic growth through building relationships and managing leads in contract logistics across various sectors, leveraging analytics to optimi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform the future of revenue accounting by leading the integration of consumer revenue streams into a unified, automated process. Drive accuracy and efficiency while building a high-performing team...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Unlock your potential by driving AI sales strategies and fostering customer partnerships. Collaborate with top experts to bring transformative AI solutions to market, ensuring impactful growth and suc...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$237K - $380K *

Reimagine the future of cloud networking by leading a sales engineering team to drive product adoption and customer satisfaction across major GCN accounts, collaborating with cross-functional teams to...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$104K - $174K *

Unlock potential by driving client engagement and delivering tailored solutions. Collaborate with cross-functional teams to enhance client experiences, manage complex projects, and present insights to...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Advance business growth by leveraging strategic relationships and selling to C-Level executives in large organizations. This role requires driving complex sales cycles and delivering tailored solution...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Reimagine enterprise AI strategies by advising executives on governance and FinOps. This senior role leads strategic sessions, builds services, and drives growth in AI financial management, ensuring i...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$140K - $219K *

Transform the professional services revenue strategy by leading sales efforts, collaborating with cross-functional teams, and directing pipeline development for enterprise insurance customers. Drive g...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $180K *

Transform product management by leading AI and data initiatives, ensuring quality delivery and client satisfaction while fostering relationships with key stakeholders to drive measurable outcomes and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Champion energy control excellence through strategic leadership in electrical and mechanical systems. Drive compliance, manage risks, and enhance safety across all commissioning activities enterprise...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $140K *

Join a team that's driving sales and expanding market reach through exceptional account management and prospecting in the public sector. Leverage your telecommunication expertise to achieve revenue ta...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $140K *

Unlock potential by driving sales growth and managing key SLED accounts. Thrive in a dynamic environment where consultative selling and relationship building are essential for achieving ambitious reve...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $200K *

Drive relationship management strategy for a large portfolio of financial institutions, enhancing client retention, revenue growth, and executive-level relationships while managing complex negotiation...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$187K - $253K *

Lead the charge in shaping brand strategies for complex enterprise solutions, driving customer engagement and trust. Collaborate cross-functionally to convey impactful narratives that illuminate the c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$115K - $125K *

Shape impactful customer training programs and lead the transition to self-service onboarding. Collaborate with cross-functional teams to enhance training efficacy, drive user adoption, and empower cu...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $222K *

Architect and drive complex, cross-functional transformation initiatives while managing program outcomes, aligning teams, and delivering measurable results in a dynamic, fast-paced environment...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$180K - $220K *

Design and optimize the operating rhythm that unifies the GRC product team, driving effective launch processes and enhancing cross-functional collaboration between Product, Marketing, and other teams...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead a dynamic team of Forward Deployed Engineers to implement impactful digital solutions across multiple sites, enhancing operational efficiency and driving measurable business success through hands...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$156K - $190K *

Lead the development and optimization of innovative business banking products, aligning member needs and strategic goals. Drive cross-functional collaboration and manage product lifecycles to create m...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $220K *

Partner with us to lead our workforce sales strategy, driving growth within HR tech, staffing, and background screening sectors. Build a high-performing team, cultivate relationships, and ensure clien...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$80K - $95K *

Build and scale customer advocacy programs that transform satisfied customers into vocal advocates, enhancing brand reputation and driving measurable business impact through references, reviews, refer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Transform the engineering landscape by leading multiple product squads to achieve strategic goals, ensuring high-quality delivery while fostering a collaborative and growth-oriented team environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$180K *

Empower growth in Generative AI by building relationships, driving revenue, and collaborating cross-functionally to deliver innovative solutions while achieving client satisfaction and sales targets i...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.