Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K *

Engage enterprise clients by understanding their needs, driving strategic sales initiatives, and leading complex negotiations. Cultivate executive relationships and assertively manage objections to cl...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$177K - $284K *

Shape the future of technical leadership by guiding innovative teams to deliver scalable solutions across GTM platforms while embedding AI practices, enhancing productivity, and fostering a culture of...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$148K - $185K *

Champion complex technical programs by driving alignment and execution across teams, enhancing efficiency and visibility through scalable processes, while embedding AI solutions to boost operational e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K *

Create impactful cross-functional programs and lead a dynamic PMO to enhance delivery effectiveness and organizational maturity. Collaborate with leaders to ensure visibility, accountability, and succ...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Champion customer success by leading a global team to drive impactful initiatives, ensuring clients achieve their goals through exceptional onboarding, support, and retention strategies while fosterin...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$156K - $234K *

Transform the commercial data strategy to enhance customer engagement and insights through vendor management, data sourcing, and governance, ensuring high-quality and reliable data utilization across...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$184K - $314K *

Lead procurement strategy development and execution to ensure operational efficiency and risk management while building strong vendor relationships and cross-functional collaborations to meet business...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$116K - $193K *

Unlock potential by leading cross-functional teams to shape data-driven products. This role drives insights to improve decision-making, delivering measurable outcomes while collaborating with stakehol...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $115K *

Discover a pivotal role in enhancing learner engagement strategies, optimizing marketing efforts, and driving enrollment success for various academic programs while partnering with academic institutio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Transform B2B marketing through strategic ABM leadership, driving pipeline and revenue by orchestrating multi-channel campaigns and leveraging intent data for optimal account engagement across various...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$130K - $200K *

Drive impactful sales success by leveraging your expertise to cultivate relationships, manage full-cycle deals, and exceed targets in a fast-paced environment focused on delivering value to clients wh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive full-cycle sales of Digital Marketing Services to funeral homes across North America. You will generate pipeline, manage deals, and engage in consultative sales to meet client needs while exceed...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$146K - $198K *

Elevate customer engagement by uncovering new opportunities and driving sales. You'll own the entire sales cycle, leveraging your expertise in B2B SaaS to maximize success and impact for both clients...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$171K - $273K *

Lead the strategy for enterprise customer success delivery by driving insights, aligning teams, and supporting execution across complex customer portfolios, ensuring tangible business outcomes and hig...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $115K *

Join a high-accountability team as you manage full-cycle sales for mid-market accounts. Engage with multiple stakeholders, leverage AI tools, and drive pipeline growth, ensuring successful outcomes in...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Engage in the full sales cycle as you build relationships and address complex challenges. Utilize a consultative approach to showcase our AI-native platform, ensuring collaborative success in a dynami...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $172K *

Lead Amazon measurement strategy to enhance performance metrics and optimize client decision-making. Collaborate with commerce teams to integrate analytics effectively and provide actionable insights...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$70K - $125K *

Help us generate growth within North America by acquiring net-new business in the SaaS sector. Lead sales cycles, engage with executive stakeholders, and collaborate cross-functionally to provide valu...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $275K *

Unlock revenue growth by prospecting and building strong brand partnerships in a dynamic, competitive landscape. Thrive in an environment where crafting innovative pitches and closing new business opp...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$97K - $118K *

Advance product planning by leading development, market strategy, and stakeholder collaboration for innovative travel solutions. Own product roadmaps, ensuring successful delivery and market penetrati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Elevate your career by driving revenue growth in key accounts. You'll nurture client relationships, identify upselling opportunities, and ensure satisfaction while collaborating with teams to align so...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.