Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Principal Product Manager, Acquisition Products
$120K - $150K *
Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...
2 weeks ago
$135K *
Engage enterprise clients by understanding their needs, driving strategic sales initiatives, and leading complex negotiations. Cultivate executive relationships and assertively manage objections to cl...
Reposted 6 days ago
Director, GTM Technical Delivery
$177K - $284K *
Shape the future of technical leadership by guiding innovative teams to deliver scalable solutions across GTM platforms while embedding AI practices, enhancing productivity, and fostering a culture of...
3 weeks ago
Sr. Technical Program Manager - Platform & Data
$148K - $185K *
Champion complex technical programs by driving alignment and execution across teams, enhancing efficiency and visibility through scalable processes, while embedding AI solutions to boost operational e...
1 week ago
Director of Project Management
$190K *
Create impactful cross-functional programs and lead a dynamic PMO to enhance delivery effectiveness and organizational maturity. Collaborate with leaders to ensure visibility, accountability, and succ...
Reposted yesterday
$90K - $120K *
Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...
Yesterday
$120K - $150K *
Champion customer success by leading a global team to drive impactful initiatives, ensuring clients achieve their goals through exceptional onboarding, support, and retention strategies while fosterin...
6 days ago
Associate Director CX IC Global Data Strategy Lead
$156K - $234K *
Transform the commercial data strategy to enhance customer engagement and insights through vendor management, data sourcing, and governance, ensuring high-quality and reliable data utilization across...
3 days ago
$184K - $314K *
Lead procurement strategy development and execution to ensure operational efficiency and risk management while building strong vendor relationships and cross-functional collaborations to meet business...
3 weeks ago
$160K - $200K *
Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...
2 weeks ago
Agile Product Management Senior Advisor
$116K - $193K *
Unlock potential by leading cross-functional teams to shape data-driven products. This role drives insights to improve decision-making, delivering measurable outcomes while collaborating with stakehol...
3 weeks ago
Learner Engagement Manager - Academic Programs
$100K - $115K *
Discover a pivotal role in enhancing learner engagement strategies, optimizing marketing efforts, and driving enrollment success for various academic programs while partnering with academic institutio...
1 week ago
Director of Account Based Marketing
$120K - $150K *
Transform B2B marketing through strategic ABM leadership, driving pipeline and revenue by orchestrating multi-channel campaigns and leveraging intent data for optimal account engagement across various...
Yesterday
$130K - $200K *
Drive impactful sales success by leveraging your expertise to cultivate relationships, manage full-cycle deals, and exceed targets in a fast-paced environment focused on delivering value to clients wh...
1 week ago
$110K - $130K *
Drive full-cycle sales of Digital Marketing Services to funeral homes across North America. You will generate pipeline, manage deals, and engage in consultative sales to meet client needs while exceed...
1 week ago
$100K - $120K *
Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...
2 days ago
$146K - $198K *
Elevate customer engagement by uncovering new opportunities and driving sales. You'll own the entire sales cycle, leveraging your expertise in B2B SaaS to maximize success and impact for both clients...
4 weeks ago
Director, Customer Success Management
$171K - $273K *
Lead the strategy for enterprise customer success delivery by driving insights, aligning teams, and supporting execution across complex customer portfolios, ensuring tangible business outcomes and hig...
2 weeks ago
$100K - $115K *
Join a high-accountability team as you manage full-cycle sales for mid-market accounts. Engage with multiple stakeholders, leverage AI tools, and drive pipeline growth, ensuring successful outcomes in...
4 days ago
Account Executive (Mid-market)
$80K - $120K *
Engage in the full sales cycle as you build relationships and address complex challenges. Utilize a consultative approach to showcase our AI-native platform, ensuring collaborative success in a dynami...
Today
Senior Director, Amazon Commerce Measurement & Analytics
$94K - $172K *
Lead Amazon measurement strategy to enhance performance metrics and optimize client decision-making. Collaborate with commerce teams to integrate analytics effectively and provide actionable insights...
3 weeks ago
$70K - $125K *
Help us generate growth within North America by acquiring net-new business in the SaaS sector. Lead sales cycles, engage with executive stakeholders, and collaborate cross-functionally to provide valu...
Today
Account Director, Brand Partnerships
$90K - $275K *
Unlock revenue growth by prospecting and building strong brand partnerships in a dynamic, competitive landscape. Thrive in an environment where crafting innovative pitches and closing new business opp...
Today
$97K - $118K *
Advance product planning by leading development, market strategy, and stakeholder collaboration for innovative travel solutions. Own product roadmaps, ensuring successful delivery and market penetrati...
2 weeks ago
$80K - $120K *
Elevate your career by driving revenue growth in key accounts. You'll nurture client relationships, identify upselling opportunities, and ensure satisfaction while collaborating with teams to align so...
Today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.