Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $200K *

Empower a high-impact team driving AI-infused product strategies across finance and digital workplace domains to enhance operational efficiency, foster innovation, and deliver measurable business outc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $155K *

Discover growth by leading integrated marketing strategies for regional programs and partnerships. Oversee a team while aligning initiatives with business priorities to maximize pipeline impact and cr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Empower success as a Director of Professional Services, leading customer implementations and operational excellence for cloud and on-premise solutions. Oversee delivery teams and drive client satisfac...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $120K *

Advance strategic product marketing initiatives by crafting compelling messaging and go-to-market plans for our wellbeing solutions, while collaborating with cross-functional teams to drive customer e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Advance channel relationships by driving national development strategies, aligning partners, and optimizing sales performance to achieve revenue growth across diverse market sectors and partner ecosys...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$205K - $225K *

Join a dynamic team to lead program management strategies, implement best practices, and drive complex projects in drug development, ensuring alignment with corporate goals while mentoring your team f...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Drive growth by spearheading sales in the Federal sector, building relationships and managing pipelines to achieve new business revenue through strategic engagements with large Federal Agencies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$201K - $281K *

Lead regional sales strategy and execution while developing a high-performing team. Drive revenue growth through customer acquisition and account expansion, fostering collaboration and accountability...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Shape the future of user-generated content by leading product strategy and execution. Drive improvements in quality, trust, and customer activation while collaborating across teams to enhance the cont...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$184K - $330K *

Design and own a knowledge governance strategy for Talent's content frameworks. Shape taxonomy and standards while collaborating across GBPs. Guide AI readiness, metrics-driven strategies, and build a...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$105K - $163K *

Champion client success by leading project teams to deliver high-quality card processing solutions. Drive enhancements, manage complex implementations, and ensure client satisfaction through effective...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Transform enterprise growth by driving strategic initiatives, identifying new business opportunities in healthcare, and building executive relationships to enhance market presence and revenue expansio...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$158K - $208K *

Innovate the future of our enterprise SaaS platform by defining product strategy, driving customer value, and collaborating with cross-functional teams to enhance user experiences and achieve growth o...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $284K *

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $176K *

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $147K *

Empower clients to maximize their UKG investment by driving success through strategic partnerships, technical stewardship, and executive engagement, ensuring top-tier outcomes for Premium accounts acr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $180K *

Unlock potential by enhancing strategic partnerships in consumer products. Drive growth through effective relationship management and execution of innovative go-to-market strategies, while maximizing...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Lead the charge in building a cohesive AI-driven revenue engine, harmonizing Sales, Marketing, and Customer Success through strategic direction, data modeling, and robust use of HubSpot for execution...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $125K *

Manage a team of medical writers to develop impactful scientific content, ensuring accuracy and compliance. Collaborate with clients and cross-functional teams to drive medical strategies and delivera...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$119K - $186K *

Champion innovative Clinical Insight Services by managing partnerships in the pharmaceutical and biotech sectors. Drive revenue growth, lead proposal development, and enhance cross-team collaboration...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $121K *

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate strategic insights and performance reporting for pharmaceutical media. Collaborate across teams, leveraging data analytics and AI solutions to enhance growth and client outcomes in a fast-pace...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Lead transformative sales strategies and build strategic partnerships with top homebuilders, fostering enterprise-level growth and change while maintaining strong executive relationships within comple...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$300K - $360K *

Empower your career as you drive enterprise cloud data security solutions, transforming business challenges into opportunities while managing full-cycle sales in a dynamic, collaborative environment...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.