Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$177K - $278K *

Accelerate growth by leading a dynamic Mid-Market sales team to develop bespoke strategies, build customer relationships, and achieve revenue targets while advocating for product enhancements based on...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$124K - $198K *

Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$124K - $198K *

Drive innovative service solution strategies in healthcare by managing product offerings, enhancing market value, and collaborating across teams to achieve revenue goals and customer satisfaction. Tra...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $215K *

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$167K - $209K *

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $110K *

Provide market expertise and strategic insights to drive growth in enterprise learning. Collaborate cross-functionally to refine product positioning, enhance sales enablement, and boost customer succe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Transform creative production by independently delivering high-quality, multi-format assets. Collaborate with teams, employ innovative AI tools, and manage diverse projects while elevating brand stand...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Media

$95K - $124K *

Innovate product strategies to drive profitability and market share growth. Lead product development, conduct market analysis, and collaborate with stakeholders to launch cutting-edge payment solution...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $157K *

Empower a high-performing Revenue team to drive strategic growth, enhance partnerships, and achieve financial goals through data-driven insights and exceptional customer experiences. Collaborate with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Lead partner growth initiatives, driving sales success across territories and fostering strong partner relationships through effective collaboration and scalable sales strategies...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $220K *

Pioneer innovative solutions to enhance customer relationship management and commercial technology. Drive digital transformation across teams, improve processes, and deliver results that boost revenue...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Lead the charge in building a high-impact demand generation strategy, executing account-based marketing and analytics for enterprise clients to drive revenue growth and optimize marketing operations i...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $400K *

Join a team that's revolutionizing banking technology by leading a global Field Engineering organization. Drive strategic alignment, enhance client engagements, and cultivate talent while showcasing i...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in transforming sales efficiency by owning the strategic direction and performance of our sales technology stack, ensuring seamless integration of tools and AI to maximize seller produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join as a Senior Director, Event Production, leading a team to create seamless, unforgettable events for healthcare professionals. Drive strategic problem solving and ground leadership, ensuring every...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Unlock potential by leading architecture in sales and implementations. Collaborate with clients and teams to drive technical excellence, enhance projects, and innovate solutions across multiple platfo...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Lead the charge in transforming call center technologies by optimizing servicing experiences using data insights and innovative solutions. Collaborate across teams to create seamless digital journeys...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$203K - $325K *

Shape the future of SaaS by leading global commercialization strategies. Drive market execution, collaborate across teams, and empower talent to optimize revenue growth while maintaining relationships...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the transformation of clinical applications, enhancing consulting methodologies, program development, and customer success in diverse healthcare settings. Drive innovation and operational excelle...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Pioneer data integrity efforts, leading analytics and engineering teams to define standards, develop KPIs, and ensure adherence to regulatory requirements, while fostering organizational trust in repo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $147K *

Unlock potential by driving client relationships with C-Level Executives, maximizing value delivery, and leading sales initiatives in a Large Enterprise territory. Foster trust and identify growth opp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$116K - $160K *

Transform executive communications by creating impactful narratives for senior leaders, enhancing their thought leadership presence on LinkedIn and at industry events. Lead strategic content developme...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join a team that shapes the future of digital product testing through new business development. Leverage your sales expertise to drive growth, create opportunities, and build relationships with tech l...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$220K - $240K *

Drive growth and retention for key enterprise accounts, ensuring customer success through a combination of relationship stewardship and proactive business development, while collaborating cross-functi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.