Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $171K *

Join a team that's focused on driving financial optimization and transforming commercial strategies. Lead efforts in budget management, contract performance, and risk mitigation while collaborating ac...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $195K *

Accelerate progress at vendor management by overseeing governance, performance, and compliance for key partnerships. Drive operational excellence, risk management, and strategic alignment while foster...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in building a high-performing sales team focused on driving mid-market growth through strong channel partnerships and innovative strategies, while fostering a vibrant and motivated sal...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $150K *

Drive business growth by developing strategies and relationships in the acute care market. Take ownership of an existing portfolio while expanding client bases and achieving revenue targets through di...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$250K - $290K *

Join a team that's redefining data platforms, leading architecture and engineering efforts while shaping and scaling a reliable, next-generation data warehouse for analytics and machine learning capab...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$243K - $348K *

Lead the charge in operational excellence by directing complex initiatives across teams to enhance customer experience and drive organizational success in a dynamic, AI-driven environment supporting m...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's redefining customer success in cybersecurity, driving engagement, onboarding, and adoption through innovative solutions. This role combines communication, relationship management, a...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $140K *

Join a dynamic team to foster client relationships, drive strategic growth, and innovate solutions that enhance client success. Collaborate across functions to deliver impactful results and maintain i...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Grow your career with a leadership role that fosters client partnerships, drives innovation, and aligns strategic opportunities, ensuring impactful solutions across digital channels while collaboratin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Drive exceptional client outcomes by managing complex, cross-functional projects. Collaborate with diverse teams to ensure clarity, timely execution, and risk management, transforming strategy into ac...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $160K *

Optimize event strategy and execution across diverse functions, ensuring financial performance, operational excellence, and exceptional attendee experiences while leading a collaborative team to drive...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$110K - $130K *

Lead customer engagement and service delivery in cloud and compliance projects. Manage project lifecycles, coordinate cross-functional teams, and ensure compliance with regulatory standards while main...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Drive integrated, compliant media strategies for pharmaceutical brands, leading channel planning, investment decisions, and client engagement to achieve impactful business outcomes throughout launch a...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$305K - $330K *

Lead the charge in driving growth strategies, demand generation, and cross-functional marketing initiatives while collaborating with sales and executive teams to optimize the buyer journey and maximiz...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$202K - $253K *

Elevate your leadership as you drive engineering excellence, overseeing multiple squads from prototype to production. Shape the roadmap, empower teams, and ensure quality delivery while staying techni...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Elevate customer engagement and team performance as you lead a dedicated Account Management team. Drive sales growth while managing strategic accounts to foster long-term partnerships, aligning on sus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Inspire innovation and drive growth as you lead the consumer product line across web, mobile, and desktop platforms, crafting a unified user experience and championing customer-centric strategies for...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Drive customer success by leading implementation journeys for multiple accounts. Own timelines, enhance onboarding experiences, and facilitate client transitions while ensuring high-quality outcomes a...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$98K - $164K *

Join a dynamic team leading customer success efforts across the Americas. Drive engagement strategies, optimize customer experiences, and collaborate cross-functionally to enhance satisfaction and bus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Elevate your career by managing strategic accounts in the transit sector, leading complex, long-cycle sales. Build trust and influence decisions through tailored solutions, all while collaborating wit...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Transportation

$214K - $271K *

Architect long-term partnership strategies to elevate business growth, forging high-level relationships and guiding vital decisions on product development versus partnerships for maximum impact in eme...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$245K - $258K *

Lead the strategy and execution of product partnerships at scale, driving key relationships and innovative solutions. Shape multi-year visions and guide critical decisions as Instacart expands into ne...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock potential by managing our data platform roadmap, driving innovative predictive models and analytics, and bridging engineering with product teams to enhance marketing outcomes and infrastructure...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$190K - $210K *

Lead transformation efforts in datacenter and cloud app operation, ensuring reliability and scalability. Oversee team development and cloud practices while collaborating with cross-functional engineer...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.