Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $135K *
Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...
3 weeks ago
Principal Product Manager (Omnichannel CX)
$130K - $200K *
Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...
3 weeks ago
Enterprise Account Director, Creativity and Productivity
$270K - $446K *
Partner with us to cultivate and expand client relationships, ensuring revenue growth through strategic account management, problem-solving, and a customer-centric approach in a dynamic enterprise env...
2 weeks ago
$120K - $180K *
Drive new business growth by managing strategic sales initiatives, building relationships with healthcare executives, and executing territory plans to achieve annual sales goals within a complex healt...
4 days ago
Director, Technical Recruiting
$212K - $265K *
Shape the future of technical recruiting by leading and scaling R&D hiring efforts across multiple disciplines. Influence recruitment strategy, develop a high-performing team, and drive operational ex...
2 days ago
$165K - $205K *
Empower growth as you lead integrated marketing programs that drive revenue and engagement across digital and enterprise segments, collaborating with cross-functional teams to achieve strategic goals...
2 days ago
$150K - $190K *
Lead the charge in integrated marketing programs that drive pipeline and revenue growth across digital and enterprise segments. Collaborate with cross-functional teams to optimize strategies that enha...
5 days ago
Technical Customer Success Manager
$90K - $120K *
Support customer success by leading onboarding, fostering relationships, and driving product adoption in a collaborative, fast-paced SaaS environment focused on cybersecurity...
2 days ago
Group Account Director - Markham, ON
$135K - $150K *
Elevate strategic client relationships and lead the creative team by guiding comprehensive marketing initiatives, ensuring operational excellence and client satisfaction across multiple accounts while...
3 weeks ago
$80K - $120K *
Innovate within the Food & Beverage sector by driving revenue growth and securing new customers in EMEA. Manage the full sales cycle from discovery to closing, ensuring a consultative approach while c...
1 week ago
Manager I, Inside Sales Engineering
$145K - $220K *
Lead the charge in scaling a high-performing Sales Engineering team, driving strategic initiatives and fostering customer success. Harness technical expertise and leadership to optimize collaboration...
3 weeks ago
Program Manager, Channel Enablement
$100K - $130K *
Engage with a global partner ecosystem, driving enablement initiatives that enhance sales productivity. Collaborate across teams to design impactful educational programs, ensuring alignment with brand...
Yesterday
Director, Enterprise Business Development
$125K - $150K *
Lead the charge in enterprise business development by identifying, developing, and closing large-scale opportunities with top brands while accelerating growth through strategic relationships and innov...
1 month ago
Technical Account Manager, Enterprise (East)
$160K - $200K *
Empower Enterprise clients as a Technical Account Manager, guiding them from onboarding through successful product adoption. Utilize your technical expertise and empathy to enhance customer journeys a...
2 days ago
Digital Product Advancement and Placement Lead
$106K - $152K *
Elevate the future of agriculture through innovative product advancement, leading a multidisciplinary team to integrate cutting-edge data science into decision-making processes that drive measurable b...
Yesterday
Senior Director of Growth – Salesforce Practice
$200K - $250K *
Accelerate federal growth by leading business development for Salesforce solutions, shaping opportunities and building industry relationships to enhance our public sector footprint through strategic p...
2 weeks ago
Manager of Strategic Customer Success
$100K - $130K *
Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...
Reposted 1 week ago
Lead Director, Product Growth Enablement
$100K - $231K *
Shape the future of product growth by enabling effective market execution and cross-functional collaboration. Lead strategic initiatives to enhance product adoption, ensure alignment, and support sale...
4 weeks ago
Sr. Director, Technology Program Management
$150K - $236K *
Unlock your potential by leading critical technology programs that drive transformation and deliver measurable outcomes, partnering with executives to advance AI-native initiatives at scale...
Yesterday
Director, International Strategy & Planning
$234K - $247K *
Shape the future of international strategy by driving retailer go-to-market initiatives and leading cross-functional teams to maximize market opportunities within the Instacart Platform...
2 days ago
Director, Capture Management - Enterprise Capture
$200K - $240K *
Champion high-stakes capture management by leading strategic government pursuits. Drive business growth through innovative strategies, team collaboration, and executive engagement, focusing on complex...
Reposted 2 weeks ago
Senior Customer Experience Operations Analyst
$119K - $140K *
Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...
1 week ago
Head of Product & Strategic Insights
$120K - $150K *
Drive impactful product insights by translating complex advertising metrics into actionable strategies, supporting sales and marketing goals for strategic accounts while enhancing product adoption and...
2 days ago
Senior Director, Public Program Growth Acceleration
$190K - $215K *
Transform commercial growth through strategic leadership and operational excellence, driving integrated revenue initiatives. Collaborate with cross-functional teams to enhance client engagement, optim...
2 days ago
Senior Director, Public Program Growth Acceleration
$200K - $225K *
Lead transformative growth strategies for North America Open Enrollment initiatives. Partner cross-functionally to optimize commercial performance, enhance client engagement, and drive revenue growth...
2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.