Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Manager, Commercial Excellence-Installation Programs
$125K - $171K *
Join a team that's focused on driving financial optimization and transforming commercial strategies. Lead efforts in budget management, contract performance, and risk mitigation while collaborating ac...
3 days ago
$130K - $195K *
Accelerate progress at vendor management by overseeing governance, performance, and compliance for key partnerships. Drive operational excellence, risk management, and strategic alignment while foster...
2 weeks ago
Manager, North America Mid-Market Sales
$110K - $130K *
Lead the charge in building a high-performing sales team focused on driving mid-market growth through strong channel partnerships and innovative strategies, while fostering a vibrant and motivated sal...
Reposted 2 days ago
New England Business Development Director
$120K - $150K *
Drive business growth by developing strategies and relationships in the acute care market. Take ownership of an existing portfolio while expanding client bases and achieving revenue targets through di...
3 weeks ago
Head of Data Platform Engineering
$250K - $290K *
Join a team that's redefining data platforms, leading architecture and engineering efforts while shaping and scaling a reliable, next-generation data warehouse for analytics and machine learning capab...
Reposted 1 week ago
Director, Product Support Operations
$243K - $348K *
Lead the charge in operational excellence by directing complex initiatives across teams to enhance customer experience and drive organizational success in a dynamic, AI-driven environment supporting m...
2 weeks ago
Senior Customer Success Associate
$110K - $130K *
Join a team that's redefining customer success in cybersecurity, driving engagement, onboarding, and adoption through innovative solutions. This role combines communication, relationship management, a...
3 days ago
Technical Customer Success / Customer Program Manager
$110K - $130K *
Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...
Reposted 2 days ago
Client Partner Account Director
$110K - $140K *
Join a dynamic team to foster client relationships, drive strategic growth, and innovate solutions that enhance client success. Collaborate across functions to deliver impactful results and maintain i...
2 days ago
Client Partner Account Director
$100K - $120K *
Grow your career with a leadership role that fosters client partnerships, drives innovation, and aligns strategic opportunities, ensuring impactful solutions across digital channels while collaboratin...
3 weeks ago
$75K - $90K *
Drive exceptional client outcomes by managing complex, cross-functional projects. Collaborate with diverse teams to ensure clarity, timely execution, and risk management, transforming strategy into ac...
2 weeks ago
Director, Event Strategy and Operations
$120K - $160K *
Optimize event strategy and execution across diverse functions, ensuring financial performance, operational excellence, and exceptional attendee experiences while leading a collaborative team to drive...
2 weeks ago
$110K - $130K *
Lead customer engagement and service delivery in cloud and compliance projects. Manage project lifecycles, coordinate cross-functional teams, and ensure compliance with regulatory standards while main...
2 days ago
$125K - $150K *
Drive integrated, compliant media strategies for pharmaceutical brands, leading channel planning, investment decisions, and client engagement to achieve impactful business outcomes throughout launch a...
Reposted 3 days ago
$305K - $330K *
Lead the charge in driving growth strategies, demand generation, and cross-functional marketing initiatives while collaborating with sales and executive teams to optimize the buyer journey and maximiz...
3 days ago
Senior Engineering Manager, Member Experience
$202K - $253K *
Elevate your leadership as you drive engineering excellence, overseeing multiple squads from prototype to production. Shape the roadmap, empower teams, and ensure quality delivery while staying techni...
Reposted 3 days ago
Strategic Account Manager & Team Lead, North America
$100K - $120K *
Elevate customer engagement and team performance as you lead a dedicated Account Management team. Drive sales growth while managing strategic accounts to foster long-term partnerships, aligning on sus...
2 weeks ago
Senior Product Manager, Consumer (B2C)
$120K - $145K *
Inspire innovation and drive growth as you lead the consumer product line across web, mobile, and desktop platforms, crafting a unified user experience and championing customer-centric strategies for...
Reposted 2 days ago
$100K - $120K *
Drive customer success by leading implementation journeys for multiple accounts. Own timelines, enhance onboarding experiences, and facilitate client transitions while ensuring high-quality outcomes a...
Reposted yesterday
Senior Manager, Customer Success (Enterprise)
$98K - $164K *
Join a dynamic team leading customer success efforts across the Americas. Drive engagement strategies, optimize customer experiences, and collaborate cross-functionally to enhance satisfaction and bus...
2 weeks ago
$100K - $120K *
Elevate your career by managing strategic accounts in the transit sector, leading complex, long-cycle sales. Build trust and influence decisions through tailored solutions, all while collaborating wit...
Reposted 4 days ago
Director, Product Partnerships
$214K - $271K *
Architect long-term partnership strategies to elevate business growth, forging high-level relationships and guiding vital decisions on product development versus partnerships for maximum impact in eme...
1 week ago
Director, Product Partnerships
$245K - $258K *
Lead the strategy and execution of product partnerships at scale, driving key relationships and innovative solutions. Shape multi-year visions and guide critical decisions as Instacart expands into ne...
1 week ago
Product Manager, Data & Activation Platform
$110K - $130K *
Unlock potential by managing our data platform roadmap, driving innovative predictive models and analytics, and bridging engineering with product teams to enhance marketing outcomes and infrastructure...
2 weeks ago
Senior Manager, Infrastructure
$190K - $210K *
Lead transformation efforts in datacenter and cloud app operation, ensuring reliability and scalability. Oversee team development and cloud practices while collaborating with cross-functional engineer...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.