Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $135K *

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $200K *

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$270K - $446K *

Partner with us to cultivate and expand client relationships, ensuring revenue growth through strategic account management, problem-solving, and a customer-centric approach in a dynamic enterprise env...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Drive new business growth by managing strategic sales initiatives, building relationships with healthcare executives, and executing territory plans to achieve annual sales goals within a complex healt...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$212K - $265K *

Shape the future of technical recruiting by leading and scaling R&D hiring efforts across multiple disciplines. Influence recruitment strategy, develop a high-performing team, and drive operational ex...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$165K - $205K *

Empower growth as you lead integrated marketing programs that drive revenue and engagement across digital and enterprise segments, collaborating with cross-functional teams to achieve strategic goals...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $190K *

Lead the charge in integrated marketing programs that drive pipeline and revenue growth across digital and enterprise segments. Collaborate with cross-functional teams to optimize strategies that enha...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Support customer success by leading onboarding, fostering relationships, and driving product adoption in a collaborative, fast-paced SaaS environment focused on cybersecurity...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $150K *

Elevate strategic client relationships and lead the creative team by guiding comprehensive marketing initiatives, ensuring operational excellence and client satisfaction across multiple accounts while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Innovate within the Food & Beverage sector by driving revenue growth and securing new customers in EMEA. Manage the full sales cycle from discovery to closing, ensuring a consultative approach while c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$145K - $220K *

Lead the charge in scaling a high-performing Sales Engineering team, driving strategic initiatives and fostering customer success. Harness technical expertise and leadership to optimize collaboration...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Engage with a global partner ecosystem, driving enablement initiatives that enhance sales productivity. Collaborate across teams to design impactful educational programs, ensuring alignment with brand...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Lead the charge in enterprise business development by identifying, developing, and closing large-scale opportunities with top brands while accelerating growth through strategic relationships and innov...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Empower Enterprise clients as a Technical Account Manager, guiding them from onboarding through successful product adoption. Utilize your technical expertise and empathy to enhance customer journeys a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$106K - $152K *

Elevate the future of agriculture through innovative product advancement, leading a multidisciplinary team to integrate cutting-edge data science into decision-making processes that drive measurable b...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Accelerate federal growth by leading business development for Salesforce solutions, shaping opportunities and building industry relationships to enhance our public sector footprint through strategic p...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $231K *

Shape the future of product growth by enabling effective market execution and cross-functional collaboration. Lead strategic initiatives to enhance product adoption, ensure alignment, and support sale...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $236K *

Unlock your potential by leading critical technology programs that drive transformation and deliver measurable outcomes, partnering with executives to advance AI-native initiatives at scale...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$234K - $247K *

Shape the future of international strategy by driving retailer go-to-market initiatives and leading cross-functional teams to maximize market opportunities within the Instacart Platform...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$200K - $240K *

Champion high-stakes capture management by leading strategic government pursuits. Drive business growth through innovative strategies, team collaboration, and executive engagement, focusing on complex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$119K - $140K *

Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive impactful product insights by translating complex advertising metrics into actionable strategies, supporting sales and marketing goals for strategic accounts while enhancing product adoption and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Media

$190K - $215K *

Transform commercial growth through strategic leadership and operational excellence, driving integrated revenue initiatives. Collaborate with cross-functional teams to enhance client engagement, optim...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$200K - $225K *

Lead transformative growth strategies for North America Open Enrollment initiatives. Partner cross-functionally to optimize commercial performance, enhance client engagement, and drive revenue growth...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.