Instacart

Director, Product Partnerships

Instacart$245K — $258K *
US-AnywhereRemote in Canada
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in business development or strategic partnerships, with end-to-end deal ownership.
  • Experience building and leading high-performing partnership teams.
  • Proven track record of closing complex partnership agreements with executive counterparts.
  • Ability to influence product roadmaps and partnership decisions at a senior level.
  • Strong financial and analytical skills for business case development and ROI communication.
  • Comfortable operating without a clear roadmap, providing direction despite uncertainty.

Responsibilities

  • Develop and implement a multi-year partnership strategy across key areas.
  • Lead at least one first-of-a-kind deal from concept to launch, establishing a repeatable playbook.
  • Elevate the partnerships team's performance through structured evaluations and clear ownership.
  • Serve as a strategic partner to Product and Engineering, influencing decisions beyond deal execution.
  • Maintain critical relationships with C-suite external partners to surface key business opportunities.

Benefits

  • Remote work flexibility under Instacart's Flex First policy.
  • Highly competitive compensation packages based on location and experience.
  • Eligibility for new hire equity grants and annual refresh grants.
  • Comprehensive benefits offerings, tailored to employee needs.
Full Job Description
Why this role is on the menu

Instacart's product and technology partnerships - spanning logistics, retail technology, and enterprise products - are a core lever for how we build and grow. But as our ambitions scale into new product areas and international markets, the function needs more than experienced deal-makers. It needs a senior leader who can set the multi-year vision, personally own the most consequential relationships, and shape how Instacart decides what to build versus buy versus partner. Without this person, we risk reactive partnership decisions, misalignment between partnerships and product strategy, and missed first-mover opportunities in markets where speed matters. We're hiring a Director of Product Partnerships to lead the team and function at the highest level - influencing build-buy-partner tradeoffs with senior leadership, taking first-of-a-kind bets from 0 to 1, and making Instacart one of the most sought-after partners in grocery technology.

What you'll cook up in your first year
  • Instacart has a clear, credible multi-year partnership strategy across Logistics, Retail Technology, and Enterprise - one that leadership has bought into and that's actively shaping which product bets we pursue versus partner for.
  • At least one first-of-a-kind deal - in a new product area or international market - has gone from concept to signed to launched, with a playbook behind it that the team can repeat.
  • The partnerships team is operating at a higher level - Senior Managers and Managers have clearer ownership, stronger frameworks for deal evaluation and partner performance, and a leader who's actively developing them for what comes next.
  • Product and Engineering leadership treat this person as a genuine strategic partner - not just a deal-closer - because they've visibly influenced roadmap decisions and brought external perspective into how we build.
  • Instacart's most critical external partners - at the C-suite and executive level - have a named senior relationship owner who shows up with authority, earns trust, and surfaces the opportunities that matter most to the business.


The secret ingredients we're looking for

Must-have pantry staples (Minimum Qualifications)
  • 15+ years of experience in business development, product partnerships, or strategic alliances in technology or closely adjacent industries, with end-to-end ownership of complex, multi-stakeholder deals from sourcing through launch.
  • Demonstrated experience building and leading high-performing partnerships teams, including managing managers and structuring a function for scale.
  • Proven track record of closing complex, non-standard technology or strategic partnership agreements - including first-of-a-kind deals - with C-suite or executive-level counterparts.
  • Experience serving as a true strategic partner to Product and Engineering: influencing roadmap and build-buy-partner decisions, not just executing alongside them.
  • Strong financial and analytical skills, including business case development to evaluate partnership economics and communicate ROI to senior leadership.
  • Comfortable operating without a roadmap - brings clarity and direction to a team even when the path forward isn't obvious.

Optional garnishes (Preferred Qualifications)
  • Experience with software and/or hardware partnerships across retail, grocery, in-store technology, e-commerce, loyalty, POS, or adjacent ecosystems.
  • Experience with international product partnerships, particularly in EMEA markets.
  • Background in management consulting, investment banking, or corporate development.
  • MBA or equivalent advanced degree.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$245,000-$258,500 CAD

About Instacart

Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participating retailers with the shopping being done by a personal shopper. Instacart was founded in 2012 by entrepreneur Apoorva Mehta, a former Amazon.com employee. Apoorva was born in India and moved with his family to Canada in 2000. He studied engineering at the University of Waterloo and graduated in 2008. He was a participant in Y Combinator's Summer 2012 batch, which eventually led to the creation of Instacart. In 2013, Mehta was included on the Forbes 30 Under 30 list. Apoorva previously worked at BlackBerry, Qualcomm, and then Amazon as a supply chain engineer, where he developed fulfillment systems to move packages from Amazon's warehouses to customers' homes. Before founding Instacart, Apoorva had tried to start at least 20 other services. He tried building an ad network for social gaming companies, and developing a social network specifically for lawyers, among other start-ups. Instacart originally launched in San Francisco. By April 2015, the firm had about 200 employees. It introduced a new policy around June allowing some shoppers to choose to be part-time employees, starting with Chicago and Boston and extending its offer to shoppers in Atlanta, Miami, and Washington D.C. the following month.
Learn more about Instacart
Industry
Founded
2012

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