Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$132K - $165K *

Shape the future of customer engagement through dynamic marketing campaigns that enhance post-sale experiences and drive value realization, renewal, and growth, ensuring customer success and retention...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $256K *

Grow your career with a pivotal role in driving customer engagement, managing strategic account plans, and optimizing revenue while leading cross-functional teams to enhance customer satisfaction and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K *

Join a dynamic team to lead and manage client fundraising strategies, ensuring execution excellence and strong relationships. Oversee a dedicated team and drive innovative solutions for outstanding cl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$208K - $299K *

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock potential by driving strategic account management initiatives that enhance customer experience and foster strong relationships. Lead a dynamic team to deliver valuable insights and solutions wh...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Elevate your career by leading product marketing strategies for an enterprise SaaS company. Drive market differentiation, build impactful messaging, and spearhead product launches while developing a h...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of enterprise payments by driving growth through strategic account management, complex deal closure, and collaboration with C-suite stakeholders in organizations processing $500M to ...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$143K - $196K *

Join a team that defines outpatient CDI product vision and strategy while driving innovation through collaboration with cross-functional teams, ensuring compliance with industry standards, and enhanci...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $200K *

Pioneer robust cross-functional execution to transform strategy into impactful operations. Drive cohesive systems across product, engineering, and design teams while aligning objectives and fostering...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $184K *

Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$144K - $184K *

Deliver strategic direction for major accounts, driving new business and fostering executive relationships to increase customer satisfaction and account growth. Leverage extensive industry knowledge f...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $184K *

Accelerate strategic growth by driving relationships and sales within key multinational accounts, utilizing deep market insights to transform client needs into compelling business solutions and achiev...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $184K *

Build strategic business relationships with key multi-national accounts to drive growth and satisfaction. Leverage your extensive sales expertise to develop tailored solutions and serve as a trusted a...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $288K *

Transform your career by leading enterprise-scale AI/ML initiatives that enhance data engineering capabilities and operational excellence. Drive innovation, security, and compliance for impactful AI s...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $190K *

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$130K - $180K *

Champion enterprise growth by driving proactive marketing strategies for high-potential accounts, enhancing customer engagement, and creating a robust pipeline within key strategic prospects...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$200K - $225K *

Drive excellence in project management across various client accounts, guiding teams through all project phases from planning to execution while ensuring compliance, relationship growth, and financial...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $180K *

Champion operational excellence in service delivery for cybersecurity and cloud security. Oversee compliance-driven programs, leading a high-performing team to drive customer satisfaction and ensure q...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$145K - $220K *

Optimize your career by leading a high-performing Sales Engineering team, enhancing solutions for our major clients, and collaborating across departments to create impactful customer experiences. Join...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career by leading revenue growth and strategic engagement with key healthcare executives. This role demands expertise in multi-product SaaS sales and deep sector insights to develop and nurt...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$164K - $309K *

Transform customer engagement through effective project management and delivery leadership, ensuring alignment with client objectives and driving measurable business value across a defined group of st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Empower strategic tax leadership through advanced forecasting, modeling, and analysis. This role integrates technical tax expertise with financial planning, providing actionable insights to enhance de...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.