Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $160K *

Help us elevate our brand by leading strategic media and events initiatives. Drive impactful partnerships and represent the organization at key industry engagements to strengthen our presence and fost...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $182K *

Unlock potential by leading agile transformation across technology teams. This senior role engages with product, engineering, and data, ensuring cohesive collaboration, effective delivery practices, a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$159K - $286K *

Optimize account growth and customer relationships by driving strategic initiatives, fostering partnerships, and delivering tailored solutions to enhance profitability and customer satisfaction across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of self-directed care by providing operational leadership in Financial Management Services. Ensure compliance, optimize processes, and enhance participant experiences while managing a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $165K *

Lead and enhance a high-performing Revenue team by implementing strategies that drive growth, ensure exceptional client experiences, and cultivate key partnerships to achieve financial goals and marke...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$98K - $187K *

Engage with leading manufacturers to drive enterprise sales of our SaaS platform. Leverage your expertise in complex solution selling and strategic negotiation to cultivate relationships and exceed re...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $149K *

Lead a regional team to drive growth in retirement plan participation and assets, fostering high performance and compliance while building strong partnerships to enhance client engagement and service...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$275K - $330K *

Lead data, AI & tech strategies to drive measurable conservation impact. Cultivate collaboration across global teams, guiding responsible tech use and governance to enhance decision-making aligned wit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the development and execution of B2B demand generation strategies, focusing on account-based marketing and multi-channel campaigns to drive revenue growth and enhance market presence for enterpri...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$171K - $251K *

Transform executive communications by shaping and managing the CEO's narrative across media, digital channels, and global forums. Collaborate with cross-functional teams to enhance the CEO's visibilit...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $300K *

Elevate company growth by leading strategic initiatives in sales and marketing, developing key partnerships, and managing client relationships to drive revenue in the solar and renewable energy sector...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $150K *

Elevate your career by owning ERP implementations while enhancing customer relationships through exceptional onboarding and support. Collaborate with innovative teams to reshape the landscape of custo...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of customer experience by driving AI and digital transformation initiatives, collaborating with cross-functional teams to deliver innovative strategies that enhance operational agilit...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$250K - $280K *

Innovate strategic growth by leading sales efforts, expanding client relations, and developing new markets. Collaborate with teams to align on go-to-market strategies and achieve sustainable revenue g...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$131K - $176K *

Unlock your potential by joining our team to drive AI-enabled technology solutions across operations. Collaborate with cross-functional teams to shape a comprehensive tech roadmap that enhances sales...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock potential by leading architecture in sales and implementations. Collaborate with clients and teams to drive technical excellence, enhance projects, and innovate solutions across multiple platfo...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $231K *

Lead the charge in creating innovative omnichannel experiences that blend customer engagement with strong brand presence across physical and digital environments, driving effective design strategies a...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$131K - $303K *

Transform operations through strategic leadership in WMS implementation across multiple distribution centers, ensuring standardization, risk management, and continuous improvement for enhanced perform...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Engage with key military and intelligence accounts to drive revenue growth. Cultivate strategic relationships, shape customer requirements, and lead complex federal sales cycles while collaborating wi...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$152K - $190K *

Elevate industries by bringing IoT solutions to mid-sized customers, managing complex sales cycles, and building lasting relationships with stakeholders across various sectors. Drive impactful change...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Drive the future of portfolio management by leading AI-enabled product strategies. Collaborate across teams to transform insights into actionable decisions, ensuring customer success and product adopt...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Lead the product marketing strategy and competitive intelligence for multiple portfolios, driving impactful launches and effective storytelling. Collaborate closely with cross-functional teams to achi...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$145K - $200K *

Manage and empower customer success by guiding clients through implementation, leveraging data insights for effective engagement, and fostering strong relationships to ensure satisfaction and growth w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K *

Join a dynamic sales team to drive Google Ads revenue growth, leading strategy and execution from hire to close. Collaborate closely with marketing for optimal pipeline results and streamline processe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.