Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$132K - $165K *
Shape the future of customer engagement through dynamic marketing campaigns that enhance post-sale experiences and drive value realization, renewal, and growth, ensuring customer success and retention...
Today
Customer Director/Global Account Director (Aerospace & Defense)
$171K - $256K *
Grow your career with a pivotal role in driving customer engagement, managing strategic account plans, and optimizing revenue while leading cross-functional teams to enhance customer satisfaction and...
3 weeks ago
$90K *
Join a dynamic team to lead and manage client fundraising strategies, ensuring execution excellence and strong relationships. Oversee a dedicated team and drive innovative solutions for outstanding cl...
1 week ago
Director of Product, Workforce Management
$208K - $299K *
Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...
3 weeks ago
$120K - $150K *
Unlock potential by driving strategic account management initiatives that enhance customer experience and foster strong relationships. Lead a dynamic team to deliver valuable insights and solutions wh...
6 days ago
Vice President Product Marketing
$150K - $200K *
Elevate your career by leading product marketing strategies for an enterprise SaaS company. Drive market differentiation, build impactful messaging, and spearhead product launches while developing a h...
Yesterday
Strategic Enterprise Growth Director - Merchant Services
$120K - $150K *
Shape the future of enterprise payments by driving growth through strategic account management, complex deal closure, and collaboration with C-suite stakeholders in organizations processing $500M to ...
Reposted 1 week ago
$90K - $120K *
Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...
2 days ago
$143K - $196K *
Join a team that defines outpatient CDI product vision and strategy while driving innovation through collaboration with cross-functional teams, ensuring compliance with industry standards, and enhanci...
1 week ago
$180K - $200K *
Pioneer robust cross-functional execution to transform strategy into impactful operations. Drive cohesive systems across product, engineering, and design teams while aligning objectives and fostering...
3 days ago
Director, Provider Network Operations
$108K - $184K *
Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...
Reposted yesterday
Director, Provider Network Operations
$108K - $184K *
Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...
Reposted yesterday
$144K - $184K *
Deliver strategic direction for major accounts, driving new business and fostering executive relationships to increase customer satisfaction and account growth. Leverage extensive industry knowledge f...
Today
$144K - $184K *
Accelerate strategic growth by driving relationships and sales within key multinational accounts, utilizing deep market insights to transform client needs into compelling business solutions and achiev...
Today
$144K - $184K *
Build strategic business relationships with key multi-national accounts to drive growth and satisfaction. Leverage your extensive sales expertise to develop tailored solutions and serve as a trusted a...
Today
Lead Director - Artificial Intelligence, Machine Learning and Data Engineering
$144K - $288K *
Transform your career by leading enterprise-scale AI/ML initiatives that enhance data engineering capabilities and operational excellence. Drive innovation, security, and compliance for impactful AI s...
Reposted 4 days ago
Senior Director, Service Delivery & Support, AirDial
$130K - $190K *
Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...
2 weeks ago
Senior Director, Growth Marketing
$130K - $180K *
Champion enterprise growth by driving proactive marketing strategies for high-potential accounts, enhancing customer engagement, and creating a robust pipeline within key strategic prospects...
Yesterday
Data Center Project Management Director
$200K - $225K *
Drive excellence in project management across various client accounts, guiding teams through all project phases from planning to execution while ensuring compliance, relationship growth, and financial...
Reposted 1 week ago
$130K - $180K *
Champion operational excellence in service delivery for cybersecurity and cloud security. Oversee compliance-driven programs, leading a high-performing team to drive customer satisfaction and ensure q...
Today
Manager, Enterprise Core Sales Engineering
$145K - $220K *
Optimize your career by leading a high-performing Sales Engineering team, enhancing solutions for our major clients, and collaborating across departments to create impactful customer experiences. Join...
5 days ago
Sales Director- Corporate West Accounts
$120K - $150K *
Grow your career by leading revenue growth and strategic engagement with key healthcare executives. This role demands expertise in multi-product SaaS sales and deep sector insights to develop and nurt...
2 weeks ago
Senior Product Manager, Customer Experience
$120K - $150K *
Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...
2 days ago
Principal Engagement Executive
$164K - $309K *
Transform customer engagement through effective project management and delivery leadership, ensuring alignment with client objectives and driving measurable business value across a defined group of st...
1 week ago
$150K - $180K *
Empower strategic tax leadership through advanced forecasting, modeling, and analysis. This role integrates technical tax expertise with financial planning, providing actionable insights to enhance de...
2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.