Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$170K - $190K *

Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$251K - $340K *

Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...

US-AnywhereRemote

Reposted 1 month ago

  •   11 - 15 years exp.  •   Consumer Technology

$123K - $140K *

Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$80K - $120K *

Lead the charge in delivering cybersecurity solutions to mid-to-enterprise clients. Drive sales relationships, foster trust, and empower businesses to embrace digital transformation while ensuring rob...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$128K - $155K *

Join a team that's driving growth through innovative marketing strategies. Support acquisition marketing for live TV and streaming packages and leverage data insights to enhance performance across cro...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$177K - $221K *

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Accelerate product marketing success by leading go-to-market strategies and execution. Collaborate cross-functionally to enhance messaging, value propositions, and drive adoption through data-driven i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$288K - $372K *

Lead the charge in building and scaling a high-performing Global Solutions Engineering team, driving consultative selling and mapping technical solutions to measurable outcomes across diverse markets...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$153K - $273K *

Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in delivering customer success through efficient program management, leveraging AI-driven strategies and deep insurance domain expertise to enhance value realization and drive growth...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $110K *

Advance the client delivery experience by leveraging your expertise in higher education assessment to cultivate strong relationships and drive platform adoption, ensuring impactful and measurable outc...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$168K - $210K *

Transform the marketing solutions portfolio by leading product strategy, execution, and AI integration. Collaborate cross-functionally to enhance customer engagement for financial institutions, ensuri...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$188K - $282K *

Empower our organization by leading technical initiatives in Customer Experience Analytics. Drive innovation in analytics solutions and optimize performance across platforms, ensuring teams can effect...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Engage with global MSPs and GSIs to drive revenue growth through strategic relationships, leveraging deep industry knowledge and collaboration with cross-functional teams to deliver compelling Nexthin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $135K *

Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $175K *

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock the potential of customer experience by transforming feedback into actionable insights. Collaborate with stakeholders to drive strategic initiatives that enhance satisfaction and inform executi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Help us elevate education through strategic partnerships and business development. Drive growth by aligning our assessment solutions with state and district needs, ensuring impactful engagement across...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$140K - $175K *

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $160K *

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Unlock potential by driving new business acquisition in the mid-market segment. Own the entire sales cycle, from prospecting to closing deals, while leveraging innovative solutions and collaborating w...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $155K *

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.