Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
Reposted 4 days ago
$144K - $162K *
Grow strategic partnerships to enhance revenue and customer experience. Collaborate across teams to develop innovative programs, optimize initiatives, and drive measurable impact while ensuring timely...
Yesterday
$130K - $170K *
Shape the future of global health communication by leading strategic initiatives that elevate visibility, advance organizational influence, and enhance reputation through engaging storytelling and rob...
3 weeks ago
$185K - $277K *
Engage with senior leadership to drive strategic initiatives, enhance operational efficiency, and foster cross-functional collaboration, ensuring impactful outcomes for the People team and the organiz...
2 days ago
Director, Product Management - Merchant Acquisition & Growth
$157K - $252K *
Drive growth by leading the product strategy for merchant acquisition, enhancing onboarding experiences, and optimizing sales funnels. Collaborate with cross-functional teams to innovate and leverage...
3 days ago
Sales Engineering Director, East
$150K - $180K *
Elevate enterprise sales engineering with a focus on technical strategy, customer success, and leading a high-performing team to secure complex deals in the cybersecurity space while partnering with c...
1 week ago
Director - Culture, Ethics & Compliance
$125K - $150K *
Drive employee engagement and retention by managing investigations, resolving conflicts, and ensuring compliance with labor laws. Collaborate with leadership to enhance workplace culture and improve o...
2 days ago
Director, GTM Strategy and Operations
$180K - $215K *
Join us in revolutionizing go-to-market (GTM) operations as you lead the charge in optimizing sales processes, integrating technologies, and enhancing operational efficiency to drive revenue growth an...
2 weeks ago
$128K - $187K *
Accelerate your impact by leading the strategic direction of marketing campaigns, driving revenue growth and organizational objectives while optimizing performance across multiple channels with a high...
3 weeks ago
$160K - $220K *
Unlock potential by driving new business in the Data Privacy sector, utilizing consultative sales techniques to meet client needs and exceed revenue goals while collaborating with cross-functional tea...
2 days ago
Account Director - MRI-Simmons Agency Vertical
$117K - $180K *
Tackle new business development and client relationships, driving revenue growth for consumer insights and advanced advertising solutions. Leverage consultative selling to connect client needs with in...
4 days ago
$150K - $180K *
Lead growth strategies for self-serve revenue generation, driving developer engagement through targeted media, optimization, and enterprise collaboration. Harness your expertise to manage a $5M budget...
Reposted 1 week ago
$125K - $150K *
Transform the enablement landscape by partnering with GTM leadership, shaping programs that bridge gaps in messaging and performance across sales, BDR, and customer success while driving measurable im...
3 weeks ago
Acera Territory Director - Chicago, IL
$95K *
Lead the development of key surgical partnerships to drive product adoption and sales growth within your territory, focusing on delivering exceptional clinical support and building trusted relationshi...
2 weeks ago
Manager, Digital Customer Success
$103K - $142K *
Lead a high-performing team in Digital Customer Success, delivering exceptional client experiences and driving growth through innovative strategies and proactive engagement with customers and stakehol...
2 weeks ago
Client Director - (Professional Services Sales Central US)
$132K - $199K *
Make your mark at a leading firm by driving Professional Services sales and client success. Collaborate with teams across North America, fostering client relationships while ensuring effective solutio...
1 week ago
Associate Principal, CX Application Strategy
$120K - $145K *
Shape the future of customer experience by driving innovative AI strategies that connect technology with business goals, enabling transformative digital initiatives across global contact centers...
1 week ago
Director, GTM Strategy & Planning
$200K - $250K *
Develop and optimize GTM strategies to enhance revenue operations, lead a diverse team, and create actionable frameworks for market analysis while collaborating across departments to ensure alignment...
3 weeks ago
$120K - $145K *
Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...
Reposted 3 weeks ago
Principal Product Marketing Manager, Customer Success and Staircase
$180K - $210K *
Drive the go-to-market success for Customer Success and Staircase products. Own strategy, positioning, and launches in a fast-paced, cross-functional environment, enabling Sales and Success teams to a...
Reposted 1 week ago
Strategic Customer Success Manager
$120K - $156K *
Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...
Reposted 4 days ago
Senior Director, Ecosystem Product (Builder Platform)
$333K - $500K+*
Strategize and lead the product vision for an innovative ecosystem, focusing on developer platforms and marketplace growth. Collaborate cross-functionally to turn the ecosystem into a robust engine fo...
Reposted 2 weeks ago
Payer Engagement Account Director #4952
$169K - $242K *
Empower growth by driving payer engagements and turning interest into actionable results. This role demands a proactive leader to build relationships and facilitate collaboration, ensuring tangible ac...
2 weeks ago
$130K - $160K *
Transform the Total Rewards landscape by architecting robust compensation strategies and analytics to drive equitable, performance-based rewards across a multi-site organization, enhancing clarity for...
1 week ago
Director, GTM Planning & Compensation
$207K - $311K *
Shape the future of our global GTM strategy by leading capacity planning, territory design, and incentive structures, driving growth and operational excellence across Sales and Customer Success framew...
3 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.