Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$170K - $190K *
Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...
Reposted 4 days ago
Director, Head of Scaled Sales
$251K - $340K *
Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...
Reposted 1 month ago
Director, Content & Editorial Strategy, B2B Commercial Marketing
$123K - $140K *
Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...
3 weeks ago
$80K - $120K *
Lead the charge in delivering cybersecurity solutions to mid-to-enterprise clients. Drive sales relationships, foster trust, and empower businesses to embrace digital transformation while ensuring rob...
Reposted today
Product Marketing Manager - Entertainment & Growth Acquisition
$128K - $155K *
Join a team that's driving growth through innovative marketing strategies. Support acquisition marketing for live TV and streaming packages and leverage data insights to enhance performance across cro...
3 days ago
Senior Product Manager, Growth & Engagement
$177K - $221K *
Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...
2 weeks ago
Sr.Manager, CRM & Lifecycle Strategy
$120K - $150K *
Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...
Reposted 2 weeks ago
$90K - $120K *
Accelerate product marketing success by leading go-to-market strategies and execution. Collaborate cross-functionally to enhance messaging, value propositions, and drive adoption through data-driven i...
3 weeks ago
Senior Director, Global Solutions Engineering
$288K - $372K *
Lead the charge in building and scaling a high-performing Global Solutions Engineering team, driving consultative selling and mapping technical solutions to measurable outcomes across diverse markets...
3 weeks ago
Senior Product Manager, Customer (Back Office)
$120K - $150K *
Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...
3 days ago
Senior Director, Finance Operations
$153K - $273K *
Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...
5 days ago
Program Director - Customer Architect
$120K - $150K *
Lead the charge in delivering customer success through efficient program management, leveraging AI-driven strategies and deep insurance domain expertise to enhance value realization and drive growth...
1 week ago
$80K - $110K *
Advance the client delivery experience by leveraging your expertise in higher education assessment to cultivate strong relationships and drive platform adoption, ensuring impactful and measurable outc...
Reposted yesterday
Director, Product Management (Marketing)
$168K - $210K *
Transform the marketing solutions portfolio by leading product strategy, execution, and AI integration. Collaborate cross-functionally to enhance customer engagement for financial institutions, ensuri...
1 week ago
Director, CX Analytics & Optimization Technical Suite Lead
$188K - $282K *
Empower our organization by leading technical initiatives in Customer Experience Analytics. Drive innovation in analytics solutions and optimize performance across platforms, ensuring teams can effect...
1 week ago
$120K - $150K *
Engage with global MSPs and GSIs to drive revenue growth through strategic relationships, leveraging deep industry knowledge and collaboration with cross-functional teams to deliver compelling Nexthin...
2 weeks ago
$85K - $95K *
Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...
3 weeks ago
$100K - $135K *
Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...
1 week ago
$160K - $175K *
Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...
4 days ago
Medallia Customer Experience Strategist / Product Owner
$90K - $130K *
Unlock the potential of customer experience by transforming feedback into actionable insights. Collaborate with stakeholders to drive strategic initiatives that enhance satisfaction and inform executi...
3 weeks ago
Director, Business Development & State Engagement
$120K - $150K *
Help us elevate education through strategic partnerships and business development. Drive growth by aligning our assessment solutions with state and district needs, ensuring impactful engagement across...
3 weeks ago
Senior Product Manager, Events Data Platform
$140K - $175K *
Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...
2 weeks ago
Director, CMC Supplier Management
$130K - $160K *
Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...
3 weeks ago
Account Executive - New Business
$80K - $120K *
Unlock potential by driving new business acquisition in the mid-market segment. Own the entire sales cycle, from prospecting to closing deals, while leveraging innovative solutions and collaborating w...
3 weeks ago
Manager of Customer Success (US/Canada)
$125K - $155K *
Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...
Today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.