Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $162K *

Grow strategic partnerships to enhance revenue and customer experience. Collaborate across teams to develop innovative programs, optimize initiatives, and drive measurable impact while ensuring timely...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$130K - $170K *

Shape the future of global health communication by leading strategic initiatives that elevate visibility, advance organizational influence, and enhance reputation through engaging storytelling and rob...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$185K - $277K *

Engage with senior leadership to drive strategic initiatives, enhance operational efficiency, and foster cross-functional collaboration, ensuring impactful outcomes for the People team and the organiz...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$157K - $252K *

Drive growth by leading the product strategy for merchant acquisition, enhancing onboarding experiences, and optimizing sales funnels. Collaborate with cross-functional teams to innovate and leverage...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Elevate enterprise sales engineering with a focus on technical strategy, customer success, and leading a high-performing team to secure complex deals in the cybersecurity space while partnering with c...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive employee engagement and retention by managing investigations, resolving conflicts, and ensuring compliance with labor laws. Collaborate with leadership to enhance workplace culture and improve o...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$180K - $215K *

Join us in revolutionizing go-to-market (GTM) operations as you lead the charge in optimizing sales processes, integrating technologies, and enhancing operational efficiency to drive revenue growth an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $187K *

Accelerate your impact by leading the strategic direction of marketing campaigns, driving revenue growth and organizational objectives while optimizing performance across multiple channels with a high...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $220K *

Unlock potential by driving new business in the Data Privacy sector, utilizing consultative sales techniques to meet client needs and exceed revenue goals while collaborating with cross-functional tea...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$117K - $180K *

Tackle new business development and client relationships, driving revenue growth for consumer insights and advanced advertising solutions. Leverage consultative selling to connect client needs with in...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Lead growth strategies for self-serve revenue generation, driving developer engagement through targeted media, optimization, and enterprise collaboration. Harness your expertise to manage a $5M budget...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $150K *

Transform the enablement landscape by partnering with GTM leadership, shaping programs that bridge gaps in messaging and performance across sales, BDR, and customer success while driving measurable im...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K *

Lead the development of key surgical partnerships to drive product adoption and sales growth within your territory, focusing on delivering exceptional clinical support and building trusted relationshi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$103K - $142K *

Lead a high-performing team in Digital Customer Success, delivering exceptional client experiences and driving growth through innovative strategies and proactive engagement with customers and stakehol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $199K *

Make your mark at a leading firm by driving Professional Services sales and client success. Collaborate with teams across North America, fostering client relationships while ensuring effective solutio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Shape the future of customer experience by driving innovative AI strategies that connect technology with business goals, enabling transformative digital initiatives across global contact centers...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Develop and optimize GTM strategies to enhance revenue operations, lead a diverse team, and create actionable frameworks for market analysis while collaborating across departments to ensure alignment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$180K - $210K *

Drive the go-to-market success for Customer Success and Staircase products. Own strategy, positioning, and launches in a fast-paced, cross-functional environment, enabling Sales and Success teams to a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $156K *

Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Transportation

$333K - $500K+*

Strategize and lead the product vision for an innovative ecosystem, focusing on developer platforms and marketplace growth. Collaborate cross-functionally to turn the ecosystem into a robust engine fo...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$169K - $242K *

Empower growth by driving payer engagements and turning interest into actionable results. This role demands a proactive leader to build relationships and facilitate collaboration, ensuring tangible ac...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Transform the Total Rewards landscape by architecting robust compensation strategies and analytics to drive equitable, performance-based rewards across a multi-site organization, enhancing clarity for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$207K - $311K *

Shape the future of our global GTM strategy by leading capacity planning, territory design, and incentive structures, driving growth and operational excellence across Sales and Customer Success framew...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.