Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$160K - $180K *
Drive client success through leadership and innovative strategies. Oversee a dynamic team, manage client relationships, and resolve complex issues to enhance client satisfaction and support commercial...
2 weeks ago
Director, Engineering Operations
$200K - $230K *
Optimize organizational clarity and alignment between Product, Engineering, and Data to transform strategy into measurable business impact, driving cross-functional collaboration and effective communi...
2 weeks ago
$235K - $294K *
Lead and mentor a high-performing design team, driving product design strategy and delivering user-centric solutions. Collaborate with stakeholders to enhance customer experiences and foster a culture...
3 days ago
$150K - $180K *
Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...
4 weeks ago
Associate Director, Strategic Engagement, West - Genetics, Endo & Metabolics
$135K - $160K *
Support strategic engagement efforts by collaborating with KOLs and healthcare professionals to enhance brand awareness and education in Genetics and Endocrinology, while ensuring compliant and produc...
3 weeks ago
Senior Research Director, Customer Success - Automotive
$98K - $140K *
Join a team that's shaping the future of automotive insights by leading strategic research and client relationships across U.S. and Canadian markets. Elevate deliverables and drive innovation while me...
2 days ago
Director, Readiness & Customer Education
$208K - $299K *
Champion the development and scalability of enablement programs across GTM teams, leading a dedicated team of 11 to enhance onboarding and employee experience while driving measurable business outcome...
3 days ago
Manager, Customer Care & Sales Enablement
$81K - $130K *
Lead the charge in enhancing customer care and sales enablement by translating business strategy into impactful training and quality initiatives that elevate frontline performance and improve customer...
Reposted 1 week ago
National Director, Workplace Giving & Engagement
$125K - $150K *
Champion national workplace giving initiatives to enhance revenue through strategic partnerships, campaign management, and trend analysis, while collaborating across departments to maximize fundraisin...
Reposted 2 weeks ago
$110K - $130K *
Optimize the implementation of Epic Clinical EHR for State Healthcare Facilities, leading project planning, stakeholder engagement, and team coordination while ensuring quality, scope, and communicati...
1 week ago
$85K - $102K *
Lead the charge in managing end-to-end customer projects, ensuring successful delivery through effective communication, careful planning, and collaboration with stakeholders to uphold project quality...
1 week ago
Channel Account Director - TOLA
$225K - $275K *
Transform channel partnerships by developing strategic plans, managing relationships, and driving sales growth. Leverage your expertise to recruit and enable partners, ensuring alignment with internal...
Yesterday
Director, Partnerships and Business Development - Southeast
$150K - $180K *
Transform your career by driving strategic partnerships in healthcare. Leverage your extensive relationships within benefits consulting to influence and expand business opportunities while collaborati...
Reposted 2 days ago
$150K - $180K *
Empower innovation by leading the data and ML strategy, driving product outcomes through analytics and machine learning, and building a high-impact team in a growth-oriented tech environment...
Reposted 2 days ago
Senior Manager, Solutions Engineer (FSI)
$220K - $330K *
Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...
4 days ago
$185K - $297K *
Drive strategic design of incentive compensation plans to align with business objectives. Partner with senior leaders, enhance operational excellence, and champion process improvements, while leading...
2 weeks ago
Director, Customer Operations Vendor Strategy & Execution
$199K - $279K *
Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...
Reposted today
$125K - $150K *
Transform your career by owning the full sales cycle for DSOs and multi-location dental groups, driving growth through the complete Planet DDS catalog while collaborating with a dynamic team and repre...
2 days ago
$97K - $119K *
Lead the charge in transforming research into actionable insights for clients. Manage projects, build relationships, and deliver impactful recommendations in a fast-paced client service environment fo...
Reposted today
$102K - $124K *
Join a team that's redefining media effectiveness through innovative research design and delivery. Lead complex studies, mentor talent, and translate data into actionable insights that shape client st...
2 days ago
$120K - $147K *
Lead the charge in account management by cultivating client relationships, overseeing projects, and driving strategic initiatives. Utilize your expertise to enhance agency performance while fostering...
3 days ago
$100K - $140K *
Engage with enterprise clients to drive account growth and new logo acquisition. Utilize a consultative approach to connect client needs with IT solutions, managing complex sales cycles and fostering...
Reposted 2 weeks ago
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
Reposted 4 days ago
$144K - $162K *
Grow strategic partnerships to enhance revenue and customer experience. Collaborate across teams to develop innovative programs, optimize initiatives, and drive measurable impact while ensuring timely...
Yesterday
$130K - $170K *
Shape the future of global health communication by leading strategic initiatives that elevate visibility, advance organizational influence, and enhance reputation through engaging storytelling and rob...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.