Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $140K *

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $90K *

Unlock growth potential by driving strategic field marketing initiatives, leveraging data to identify emerging verticals, and crafting programs that engage and convert. Collaborate cross-functionally...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Champion enterprise-wide environmental strategies to enhance sustainability. Lead initiatives, research, and engage stakeholders for impactful environmental outcomes. Drive compliance, education, and...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Champion customer-centric product development through engagement, research, and cross-functional collaboration to drive innovative B2B SaaS solutions while accelerating growth and transforming CPA ind...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$350K - $400K *

Transform enterprise sales by leading cross-functional programs that drive strategic accounts, leveraging deep industry expertise to engage C-suite executives and deliver measurable impact across a gl...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Unlock potential by driving client partnerships and growth in gaming, leading teams to develop innovative AI and technology solutions for high-profile accounts, ensuring strategic direction and impact...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $190K *

Shape the future of customer engagement by leading a dynamic team to drive success, deepen relationships, and deliver exceptional value through strategic oversight in a fast-paced healthcare technolog...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$300K - $350K *

Unlock potential by leading enterprise sales initiatives, navigating complex organizations and engaging with technical stakeholders to drive significant revenue growth. Collaborate closely with teams...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $125K *

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $300K *

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Help us drive Enterprise success by managing implementation strategies, aligning customer needs with actionable plans, and enhancing collaboration between sales and services teams to foster seamless d...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Drive your career by owning end-to-end sales in healthcare, building trusted relationships, and collaborating cross-functionally to transform workforce management solutions...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$190K - $250K *

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$124K - $145K *

Unlock potential by transforming data into actionable insights that drive growth and success for merchant partners. Collaborate cross-functionally to enhance products and support merchant retention wi...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$129K - $154K *

Accelerate progress at developing strategic partnerships that enhance market presence and drive customer engagement. Lead a high-performing team to create value through collaboration across the Martec...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $172K *

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $160K *

Take ownership of strategic finance for the GTM organization, providing forecasting, planning, and data-driven insights to optimize revenue growth, enhance decision-making, and support high-impact ini...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $190K *

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Lead and manage international market research projects, ensuring client satisfaction and financial goals are achieved while mentoring junior team members and enhancing internal processes for improved...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Drive strategic alliances and business growth by building partnerships with global industrial OEMs and cybersecurity integrators, enhancing market strategies and fostering positive relationships for m...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$136K - $215K *

Champion digital transformation by partnering with business and tech leaders to innovate strategies and drive change management initiatives, ensuring successful adoption and delivery of enterprise-wid...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $210K *

Champion innovative solutions in fraud prevention, serving as a key consultant and trusted advisor to executives in financial services. Drive meaningful client engagements and lead thought leadership...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Drive transformational customer experiences by leading strategies that empower educators and strengthen relationships with K-12 partners, ensuring sustainable growth and impact through mindset-based i...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$93K - $166K *

Lead regional sales strategy and performance, drive business growth, and cultivate key relationships with stakeholders across a dynamic educational landscape to exceed sales goals and enhance service...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.