Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $180K *

Drive client success through leadership and innovative strategies. Oversee a dynamic team, manage client relationships, and resolve complex issues to enhance client satisfaction and support commercial...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$200K - $230K *

Optimize organizational clarity and alignment between Product, Engineering, and Data to transform strategy into measurable business impact, driving cross-functional collaboration and effective communi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$235K - $294K *

Lead and mentor a high-performing design team, driving product design strategy and delivering user-centric solutions. Collaborate with stakeholders to enhance customer experiences and foster a culture...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $180K *

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Support strategic engagement efforts by collaborating with KOLs and healthcare professionals to enhance brand awareness and education in Genetics and Endocrinology, while ensuring compliant and produc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$98K - $140K *

Join a team that's shaping the future of automotive insights by leading strategic research and client relationships across U.S. and Canadian markets. Elevate deliverables and drive innovation while me...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$208K - $299K *

Champion the development and scalability of enablement programs across GTM teams, leading a dedicated team of 11 to enhance onboarding and employee experience while driving measurable business outcome...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$81K - $130K *

Lead the charge in enhancing customer care and sales enablement by translating business strategy into impactful training and quality initiatives that elevate frontline performance and improve customer...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Champion national workplace giving initiatives to enhance revenue through strategic partnerships, campaign management, and trend analysis, while collaborating across departments to maximize fundraisin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize the implementation of Epic Clinical EHR for State Healthcare Facilities, leading project planning, stakeholder engagement, and team coordination while ensuring quality, scope, and communicati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $102K *

Lead the charge in managing end-to-end customer projects, ensuring successful delivery through effective communication, careful planning, and collaboration with stakeholders to uphold project quality...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$225K - $275K *

Transform channel partnerships by developing strategic plans, managing relationships, and driving sales growth. Leverage your expertise to recruit and enable partners, ensuring alignment with internal...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform your career by driving strategic partnerships in healthcare. Leverage your extensive relationships within benefits consulting to influence and expand business opportunities while collaborati...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Empower innovation by leading the data and ML strategy, driving product outcomes through analytics and machine learning, and building a high-impact team in a growth-oriented tech environment...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Information Technology

$220K - $330K *

Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$185K - $297K *

Drive strategic design of incentive compensation plans to align with business objectives. Partner with senior leaders, enhance operational excellence, and champion process improvements, while leading...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$199K - $279K *

Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $150K *

Transform your career by owning the full sales cycle for DSOs and multi-location dental groups, driving growth through the complete Planet DDS catalog while collaborating with a dynamic team and repre...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $119K *

Lead the charge in transforming research into actionable insights for clients. Manage projects, build relationships, and deliver impactful recommendations in a fast-paced client service environment fo...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$102K - $124K *

Join a team that's redefining media effectiveness through innovative research design and delivery. Lead complex studies, mentor talent, and translate data into actionable insights that shape client st...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Media

$120K - $147K *

Lead the charge in account management by cultivating client relationships, overseeing projects, and driving strategic initiatives. Utilize your expertise to enhance agency performance while fostering...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $140K *

Engage with enterprise clients to drive account growth and new logo acquisition. Utilize a consultative approach to connect client needs with IT solutions, managing complex sales cycles and fostering...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $162K *

Grow strategic partnerships to enhance revenue and customer experience. Collaborate across teams to develop innovative programs, optimize initiatives, and drive measurable impact while ensuring timely...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$130K - $170K *

Shape the future of global health communication by leading strategic initiatives that elevate visibility, advance organizational influence, and enhance reputation through engaging storytelling and rob...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.