Director, Customer Engagement Jobs in Philadelphia, PA

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Reimagine demand generation strategies, lead innovative marketing channels, and optimize performance through analytical insights. Manage a high-performing team to drive measurable impact and growth in...

Pioneer a cutting-edge partner content strategy by leading a talented team, integrating SEO and AI, and aligning efforts across key marketing channels to optimize performance for a diverse portfolio o...

Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...

Empower a thriving culture and enhance employee experience through strategic initiatives, leadership coaching, and data-driven insights, focusing on engagement, inclusion, and performance across a glo...

Unlock potential by leading the customer data strategy and analytics function. Drive data-driven decisions and optimize CRM ecosystems to enhance customer retention, operational efficiency, and revenu...

Champion the transformation of CRM capabilities from manual entry to an automated, insights-driven ecosystem, enhancing integration across data systems. Drive strategy and execution while managing dai...

Join a team that's at the forefront of innovative Email & SMS Marketing, leading client strategies, optimizing campaigns, and fostering team development, while driving insightful, data-driven decision...

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Pioneer a transformative Lifecycle marketing strategy to enhance customer engagement and conversion at all stages. Drive growth using data-driven insights and AI to create personalized experiences whi...

Transform revenue strategy by optimizing sales processes and enhancing data-driven insights to drive growth. Collaborate across teams to mitigate revenue leakage and establish a robust operations ecos...

Reimagine customer experience by harnessing AI-driven insights to enhance loyalty and growth. Lead innovative voice of customer programs and collaborate across teams to optimize strategies and deliver...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

Pioneer IT and business enablement through strategic leadership and hands-on execution. Drive application strategy, data governance, and vendor management while ensuring alignment with clinical-stage...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Lead the charge in forging strategic brand partnerships to drive revenue, leveraging performance marketing insights and data-backed campaigns to educate and influence retail executives, while optimizi...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Champion strong site partnerships by enhancing clinical engagement strategies, fostering relationships with key sites, and driving operational excellence across the U.S. R&D landscape to ensure timely...

Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...

Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...