Director, Customer Engagement Jobs in Philadelphia, PA

Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...

Drive insights and elevate product performance through advanced analytics, dashboard development, and change management. Own the metrics that inform product health and foster a culture of evidence-bas...

Join a dynamic team to drive platform adoption and optimize customer value through strategic insights and technical guidance, ensuring measurable outcomes in financial services and customer success...

Elevate the impact of CRM and marketing automation through strategic platform management. Lead cross-functional collaboration to optimize user engagement and ensure compliance while driving continuous...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Transform the Customer Service landscape by establishing global governance, ensuring compliance, and driving standardized processes. Lead training and capability initiatives to empower teams and align...

Support client success by building strategic relationships, ensuring alignment, and driving value realization. Collaborate with cross-functional teams to enhance outcomes for major stakeholders across...

Transform the future of Enterprise Care by defining and executing AI strategies to enhance customer support. Lead tool integration, build analytics frameworks, and elevate team capabilities, ensuring...

Join a team that's driving project success through agile and waterfall methodologies. You'll manage multiple technical projects end-to-end, balancing stakeholder needs and business impacts to deliver...

Join a team that's transforming strategic delivery excellence. Drive the design and execution of enterprise-level initiatives while developing the next generation of delivery leaders. Your impact shap...

Join a dynamic team to own and build a B2B demand generation function that drives leads. Develop strategies, manage campaigns, and leverage analytics to optimize pipeline performance and revenue outco...

Champion the Americas sales strategy, driving new business and expansion across Strategic, Enterprise, and Corporate segments while leading a dynamic multi-level sales team and fostering cross-functio...

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

Accelerate progress at the forefront of group disability management with expert project management and consulting on diverse Absence, Disability, and Life Insurance projects. Collaborate with cross-fu...

Shape enterprise-wide operational initiatives, drive transformation, and lead cross-functional programs to align with strategic goals, ensuring effective execution and governance across business funct...

Lead the charge in driving successful mortgage-focused projects by coordinating cross-functional teams, applying Agile methodologies, and ensuring alignment with business objectives to promote operati...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

Optimize loyalty marketing strategy and customer engagement to drive growth through personalized experiences. Lead a diverse team, leveraging insights and data to enhance card usage and competitive ad...

Champion data solutions and lead advanced analytics initiatives for federal clients. Utilize strong database expertise and collaborative skills to enhance project delivery and manage client relationsh...

Drive cross-functional excellence by leading complex, enterprise-level programs, ensuring alignment with corporate goals while facilitating collaboration among diverse stakeholders for impactful outco...

Drive innovation and strategic solutions as you enhance customer engagement and support sales efforts, ensuring alignment with industry trends and fostering strong relationships in a dynamic environme...

Lead the charge in marketing measurement, ensuring accurate data flow from campaigns to revenue. Collaborate with cross-functional teams to diagnose issues and implement robust tracking strategies for...

Transform enterprise account growth by building trust-based relationships and identifying opportunities to expand compliance solutions. Drive strategic partnerships and maintain a detailed and accurat...

Innovate sustainable growth strategies as you lead customer acquisition and conversion efforts across diverse channels. Collaborate with teams to optimize performance and drive revenue, balancing long...