Director, Customer Engagement Jobs in Baltimore, MD

Inspire creative excellence by leading innovative visual strategies across diverse client sectors. Engage and mentor teams to craft compelling narratives that resonate, ensuring alignment with both cl...

Accelerate progress at strategic Enterprise and Government accounts by driving growth in ARR and NRR performance. You'll lead account management, complex negotiations, and multi-year planning to enhan...

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

Engage clients through strategic relationship management, ensuring satisfaction and retention while driving growth initiatives. Collaborate with internal teams to achieve client objectives and enhance...

Lead the charge in developing comprehensive business resilience strategies, coordinating enterprise responses to disruptions, and ensuring efficient recovery processes. This role is critical in safegu...

Join a team that's redefining user authentication and onboarding for free streaming. This role drives strategy, execution, and cross-functional collaboration to enhance user experiences, engagement, a...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

Transform customer support by leading a global B2B team, enhancing service delivery, and driving operational improvements to foster a seamless customer experience across various channels and regions...

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

Unlock growth potential by driving strategic field marketing initiatives, leveraging data to identify emerging verticals, and crafting programs that engage and convert. Collaborate cross-functionally...

Pioneer strategic AI solutions in customer experience to enhance satisfaction and operational efficiency. Lead cross-functional teams, prioritize impactful use cases, and drive measurable results whil...

Shape the future of customer engagement by leading a dynamic team to drive success, deepen relationships, and deliver exceptional value through strategic oversight in a fast-paced healthcare technolog...

Launch revenue growth by leading enterprise sales cycles, forming strategic client partnerships, and transforming challenges into actionable outcomes across a portfolio of high-value accounts...

Unlock potential by leading enterprise sales initiatives, navigating complex organizations and engaging with technical stakeholders to drive significant revenue growth. Collaborate closely with teams...

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Help us drive Enterprise success by managing implementation strategies, aligning customer needs with actionable plans, and enhancing collaboration between sales and services teams to foster seamless d...

Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...

Lead the charge in driving our data-driven marketing strategy by fostering strategic partnerships and managing the entire sales cycle, from prospecting to closure, ensuring client satisfaction and sur...

Drive innovative analytics solutions to enhance audience engagement, optimize revenue, and support strategic initiatives across departments, with leadership in data-driven decision-making and collabor...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Drive transformation and operational excellence in service delivery, leading a high-performing team to enhance employee experience through strategic initiatives, automation, and AI-enhanced capabiliti...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...