Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$110K - $140K *

Reimagine complex programming projects by leveraging MBSE, AI/ML, and advanced engineering skills to enhance systems supporting national defense while leading junior engineers and delivering effective...

5 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$70K - $95K *

Take ownership of the design and development of mechanical systems, ensuring compliance with engineering standards in shipbuilding, while collaborating across departments to resolve technical issues a...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Engineer innovative mechanical systems and support on-site activities. Collaborate with teams to ensure efficient operations, conduct assessments, troubleshoot issues, and maintain safety standards in...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a team that's designing and developing mechanical products and systems, including controls and engines. Utilize engineering skills to support facilities projects while ensuring compliance with ap...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Explore innovative engineering solutions for large-scale product development while leading design efforts, collaborating with suppliers, and implementing cutting-edge technologies to drive efficiency...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $170K *

Reimagine system integration and performance enhancements by leading complex troubleshooting, supporting product releases, and driving continuous improvement in semiconductor technology, all while col...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Partner with us to support project success through effective administration and collaboration. Leverage your engineering expertise to drive quality and efficiency across multiple projects, ensuring sa...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $95K *

Join a dynamic team as you lead infrastructure projects, providing technical leadership and mentoring to engineers while shaping community development across Alabama and the Gulf Coast...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $95K *

Drive impactful site development and municipal projects, mentoring engineers and collaborating with multidisciplinary teams to enhance civil engineering services within the Tampa Bay region...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $95K *

Join a team that fosters innovation as you lead projects in water treatment and distribution planning, design, and construction. Contribute your expertise to tackle water resource challenges and impro...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $170K *

Drive the lifecycle of complex nuclear systems, ensuring effective integration and compliance with engineering standards through model-based practices and rigorous verification processes...

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $110K *

Bring your expertise to engineering design and calculations, exercising independent judgment with minimal supervision. Oversee project scopes, budgets, and mentor teams to ensure timely and quality de...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Drive process optimization and innovation in lamination for thin-film materials, enhancing assembly and interconnection protocols in a dynamic manufacturing setting. Play a key role in ensuring produc...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$129K - $171K *

Lead the charge in manufacturing excellence by optimizing electromechanical product processes. Collaborate cross-functionally to ensure reliability, quality, and efficiency while navigating a fast-pac...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Drive manufacturing optimization as an AI Process Engineer, enhancing productivity and efficiency through data analysis, AI tools, and collaboration with cross-functional teams. Shape impactful operat...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $140K *

Join a team that's dedicated to ensuring process integrity in heat treating. Support operations by analyzing records, resolving issues, and collaborating on cross-functional projects to enhance manufa...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $95K *

Tackle engineering challenges while designing systems autonomously, utilizing your expertise to lead projects and mentor junior engineers. Collaborate with teams to ensure compliance, efficiency, and...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Drive reliability advancements in cutting-edge NPD programs by executing strategic plans and conducting thorough testing and evaluations for mechanical and thermal systems, ensuring product quality an...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of land development projects through innovative design and effective team leadership, ensuring compliance and sustainability from concept to completion while enhancing client relation...

Markham, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $95K *

Optimize renewable fuel processes, enhance efficiency, and innovate solutions that reduce waste in biorefineries, while ensuring agricultural sustainability and advancing decarbonization efforts acros...

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Optimize gear design and analysis for industrial and marine applications. Engage with cross-functional teams, develop detailed drawings, and provide technical support to enhance product efficacy and c...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform process safety standards and practices by driving initiatives, conducting analyses, and collaborating with experts to enhance safety at manufacturing sites while ensuring compliance with reg...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Lead and support engineering efforts for large-scale product development; create specs that achieve cost and quality targets while mentoring associates and driving increased efficiency in design proce...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $131K *

Lead the charge in managing a dynamic geotechnical engineering team focused on Renewable Energy. Drive strategies that align with company goals, maximize team performance, and cultivate stakeholder re...

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $100K *

Lead the charge in ensuring high-quality component delivery while optimizing processes. Provide technical support and manage repair projects with a focus on compliance and customer satisfaction, colla...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.