Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $110K *

Join a team that inspires innovation in environmental and civil engineering. Lead complex projects in water resources and wastewater, guiding technical specialists and ensuring compliance while delive...

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Lead the charge in environmental engineering for power generation projects. Manage multi-disciplinary teams, oversee project compliance, and deliver innovative design solutions while maintaining budge...

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $150K *

Shape the future of telemetry systems through innovative mechanical design and testing. Collaborate with a dynamic team to push the limits of technology for national security, driving product developm...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $115K *

Collaborate to unlock the potential of AI coding agents in software development, overseeing research fulfillment systems and data analysis. Direct agent supervision while ensuring quality and usabilit...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $104K *

Drive innovative civil/structural designs in utility projects. Collaborate closely with engineers and utilize CAD software to ensure accuracy in drawings and bill of materials. Contribute to impactful...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Empower innovation by developing and executing test plans and procedures for complex machines. Collaborate across departments to validate mechanical, electrical, hydraulic, and control systems, ensuri...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $204K *

Lead projects by providing essential technical direction and oversight, ensuring quality and competitiveness in design execution. Engage with cross-functional teams to deliver innovative solutions tha...

Reposted 1 week ago

  •   15+ years exp.  •   Technical Services

$110K - $204K *

Lead the charge in ensuring technical accuracy and project execution by overseeing design assignments and guiding project teams to deliver unmatched solutions for government projects...

Reposted 1 week ago

  •   15+ years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that's dedicated to innovation as you design and improve products through advanced engineering techniques and customer-focused solutions, driving quality and efficiency across manufacturin...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Drive manufacturing efficiency by collaborating with a dynamic technical team to innovate and implement electrical and controls engineering solutions, ensuring safety, quality, and delivery improvemen...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Accelerate innovation in construction by leading product development, evaluating materials, and optimizing formulations. Collaborate to drive success in our R&D initiatives while mentoring a talented...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Help us deliver innovative structural engineering solutions for capital and retrofit projects. Engage in design challenges for a range of industrial projects while collaborating with cross-functional...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Optimize project delivery by managing scope, budget, and timelines for land development projects, ensuring quality outcomes while collaborating with clients and stakeholders throughout all project pha...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $120K *

Shape the future of design by solving complex challenges and enhancing our design system. Collaborate with engineers to create user-focused products that drive engagement and success through innovativ...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $100K *

Elevate your engineering career by tackling complex hydraulic challenges, mentoring junior staff, and leading projects across diverse infrastructure initiatives on a national and global scale...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $100K *

Drive innovation in geotechnical research and testing by transforming theoretical concepts into practical, precise solutions. Collaborate with a talented team to enhance equipment while managing custo...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$104K - $184K *

Drive project success as a Control Account Manager, overseeing planning, execution, and reporting for a high-stakes program while managing budgets and risks across multiple teams and locations...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Join a team that's dedicated to developing and executing sourcing strategies for metals vital to shipbuilding. Focus on supplier evaluation, selection, and performance management to ensure quality and...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Help us enhance geotechnical stability through monitoring, inspections, and data management. Collaborate with teams to ensure compliance and improve construction operations for tailings and ore leach...

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$81K - $124K *

Transform nuclear power plant designs by creating modification packages, conducting engineering analyses, and leading project teams. Collaborate effectively with clients and support innovative enginee...

North York, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$84K - $129K *

Lead the design and analysis of nuclear systems for power plants. Elevate project standards by developing specifications and modifications, ensuring compliance with regulatory frameworks, and driving...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$84K - $129K *

Elevate your career by steering innovative mechanical designs for nuclear power systems, collaborating on complex projects, and leading cutting-edge automation initiatives to enhance operational perfo...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$139K - $258K *

Lead complex engineering projects, ensuring technical accuracy and providing mentorship to teams. Drive quality service delivery and uphold industry standards, enhancing competitive edge while collabo...

4 weeks ago

  •   15+ years exp.  •   Manufacturing & Automotive

$100K - $130K *

Drive project success by leading a skilled engineering team, ensuring top performance in costs, schedules, and technical aspects while fostering a positive work environment and sustainable workload...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $150K *

Lead innovative development of Electrostatic Chuck technologies, ensuring timely project delivery and collaborating across departments to drive breakthroughs in hardware and processes for semiconducto...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.