Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$100K - $130K *

Advance your career by leveraging your engineering expertise to solve real-world safety challenges in the built environment. Lead investigations, evaluate compliance, and provide expert consultation o...

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Grow your career with a dynamic role in underground mining engineering, focusing on design, optimization, and compliance in mining operations while collaborating with cross-functional teams to ensure...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$103K - $132K *

Innovate and excel as a Mechanical Engineer PE I, focusing on design, analysis, and project management. Collaborate on enhancing systems while tackling complex challenges under general supervision in...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Join a team that's dedicated to investigating premises liability incidents. Utilize your civil engineering expertise to evaluate compliance, conduct inspections, and support litigation with clear tech...

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Advance your career by planning and optimizing safe, efficient underground mining operations while ensuring compliance with safety and environmental standards. Collaborate with diverse teams to enhanc...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Shape the future of innovative mechanical design in multidisciplinary teams. Engage in life sciences, nuclear, and national security projects, mastering complex designs from conception to construction...

Kanata, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$82K - $103K *

Join a dynamic team to design innovative HVAC and plumbing systems for sustainable buildings. Lead design projects, perform engineering calculations, and collaborate with clients and contractors to en...

Victoria, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Elevate your career by contributing to the design and development of innovative electronic warfare systems. Collaborate in a fast-paced environment on cutting-edge technologies for unmanned platforms...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Join a team that's focused on innovative geotechnical engineering projects. As a Project Engineer, you'll oversee planning, execution, and client relationships, ensuring quality and adherence to regul...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $100K *

Empower innovation by leading advanced manufacturing processes from concept to production, engaging with customers, and ensuring successful technology transfers while driving cost competitiveness and...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $130K *

Empower your career by leading thermal equipment engineering projects that enhance operational efficiency and product quality. Collaborate across teams to implement solutions for high-temperature manu...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Champion innovative engineering solutions for diverse projects. Collaborate with teams to conduct investigations, analyze complexities, and ensure compliance while guiding junior engineers and fosteri...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $95K *

Shape the future of engineering by leading design projects, interfacing with cross-functional teams, and mentoring junior engineers to deliver high-quality precast concrete solutions while ensuring sa...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$142K - $215K *

Lead power uprate initiatives in the nuclear industry, managing technical projects, client interactions, and developing engineering proposals while mentoring junior staff. Ensure compliance and optimi...

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Contribute to the integration of controller hardware across multiple vehicle programs, ensuring effective issue resolution and collaboration with design, software, and validation teams to meet project...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $145K *

Join a team that shapes communities by managing diverse civil engineering projects. You'll evaluate systems, lead design efforts, and collaborate with clients to ensure project success while enhancing...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $131K *

Engineer civil structures for diverse projects, ensuring reliability, efficiency, and cost-effectiveness. Collaborate with teams, utilize advanced modeling technology, and oversee quality control and...

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Elevate mining practices by conducting rock mechanics studies and ensuring safety compliance. Collaborate with teams and external consultants to enhance seismic monitoring and project planning within...

Malartic, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Deliver innovative structural design solutions while managing critical projects. Engage with clients and collaborate with engineers to produce accurate construction documents and ensure compliance wit...

1 month ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $95K *

Shape quality strategies for manufacturing by collaborating with teams to tackle production issues, enhance processes, and ensure compliance with customer and industry standards in a fast-paced enviro...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $95K *

Unlock potential by ensuring top-tier product quality through hands-on support, real-time problem-solving, and collaboration with production teams to meet AS9100 and customer specifications for consis...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$250K - $350K *

Optimize AI development for a revolutionary desktop assistant, enhancing multi-modal interactions. Collaborate with an elite team and drive innovations to redefine context-driven solutions, all while...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Unlock the potential of heavy section mill products by providing critical metallurgical and process support, driving quality improvements, and collaborating with diverse teams to enhance operational e...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a collaborative team as a Design Engineer, driving precast product designs that meet structural specs and improve constructability while mentoring junior engineers and ensuring timely project com...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Engineer innovative designs for precast concrete products, ensuring structural integrity, collaborating with teams, and mentoring junior engineers to enhance project delivery and efficiency in a dynam...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.