Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $95K *

Join a dynamic engineering team to design, develop, and improve products from conception through manufacturing, ensuring quality and performance in a hands-on environment that fosters innovation and c...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $104K *

Execute the design and testing of mechanical components for semiconductor systems. Collaborate with multidisciplinary teams to enhance product performance and reliability while developing core enginee...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$73K - $100K *

Shape the future of building design as you lead structural engineering projects. Collaborate with a talented team, oversee design processes, and mentor junior engineers to deliver innovative solutions...

Edmonton, ABIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $100K *

Provide innovative electrical engineering solutions to enhance reliability and compliance. Lead projects, perform risk assessments, and ensure continuous improvement across diverse functions while opt...

Brampton, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$94K - $138K *

Shape efficient manufacturing systems by designing, developing, and improving processes, ensuring production optimization in collaboration with cross-functional teams to drive quality, cost-effectiven...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive the translation of R&D findings into a commercial-scale process, overseeing everything from experimental development to detailed engineering and construction. Collaborate cross-functionally to e...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Elevate your career by leading structural design efforts for public infrastructure projects. Manage design, ensure compliance, and supervise junior engineers while driving innovative solutions in a co...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Invent the future of infrastructure by leading structural design projects. Drive technical excellence, mentor junior engineers, and oversee construction administration while ensuring compliance with i...

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead the charge in designing innovative structural solutions for public infrastructure projects. Oversee and enhance engineering analyses while guiding junior staff to achieve high-quality compliance...

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$144K - $316K *

Champion the integration of chemistry and materials in semiconductor systems by leading technical analyses and design specifications for innovative processes, ensuring safety and performance across pr...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Manage and lead mechanical project engineering efforts for new manufacturing operations across North America. Drive improvements, installations, and start-ups while collaborating with contractors and...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $155K *

Advance mechanical product development by leading complex NPI projects, mentoring team members, and ensuring design excellence from concept through production launch while collaborating cross-function...

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$148K - $203K *

Empower our engineering team by developing innovative mechanical solutions, overseeing design, procurement, and testing processes, while collaborating closely with cross-functional teams to ensure com...

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $160K *

Lead the Application Engineering team to ensure technical quality and on-time product delivery. Collaborate across departments and develop engineers while managing customer applications and engineerin...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$114K - $281K *

Pioneer advancements in materials science by leading R&D initiatives for military applications. Drive qualification and certification efforts while managing multi-disciplinary teams to enhance materia...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Join our Environmental team to manage geo-environmental projects, coordinate efforts for excess soil management and hydrogeology, and ensure client satisfaction with timely, on-budget deliveries on ma...

Ottawa, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Manage environmental support for major infrastructure projects across Ontario, focusing on soils management and hydrogeology. Coordinate geo-environmental projects, oversee fieldwork, and liaise with...

Hamilton, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$71K - $102K *

Join a team that's shaping urban infrastructure through innovative design and construction management. Engage in professional engineering for streets, bridges, and public works projects while collabor...

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Elevate engineering excellence by delivering innovative design solutions in mechanical engineering for power generation projects while collaborating with multidisciplinary teams and fostering technica...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Engineer innovative mechanical systems for diverse building projects. Collaborate with multidisciplinary teams through all project phases. Ensure design integrity and compliance on-site while contribu...

Burnaby, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape the future of plant operations by providing expert engineering support to enhance system reliability and efficiency, driving performance improvements while ensuring compliance with industry stan...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Take ownership of continuous improvement initiatives in manufacturing by optimizing processes, reducing costs, and enhancing production efficiency through collaboration with cross-functional teams and...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform mechanical processes by providing hands-on support, ensuring reliability and performance of production systems, and fostering team knowledge sharing through training and continuous improveme...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Advance environmental compliance initiatives, ensuring adherence to regulations. Collaborate with teams to analyze waste levels, conduct inspections, and craft mitigation strategies for a safer, compl...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$79K - $129K *

Execute R&D projects from inception to completion, collaborating with teams to optimize processes and drive innovation in automotive systems while ensuring compliance with engineering designs and qual...

Brampton, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.