Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$114K - $167K *

Pioneer advancements in semiconductor manufacturing as a Senior Mechanical Design Engineer. Lead critical projects, define mechanical designs, and collaborate with cross-functional teams to solve comp...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Optimize capital projects and mechanical maintenance to ensure safety and reliability. Lead teams, manage contractor activities, and implement preventive strategies while fostering a culture of excell...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Manage the industrialization of products for high-rate manufacturing, ensuring repeatability, cost-effectiveness, and quality through process design, tooling, and documentation, while collaborating wi...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Reimagine civil engineering projects by leading innovative solutions and coordinating diverse initiatives in transportation and stormwater management. Collaborate with clients to shape sustainable inf...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead innovative mechanical system designs for gas turbine equipment, ensuring quality and compliance while collaborating with vendors and internal teams to drive project successes across power project...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $100K *

Unlock potential by supporting maintenance and engineering activities to ensure quality production and high plant availability, while collaborating with a team of engineers and overseeing technical op...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate our manufacturing capabilities by developing efficient processes and methods, coordinating product launches, and optimizing resources to ensure quality standards and cost-effectiveness across...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$190K - $210K *

Drive geotechnical excellence at the Coffee Gold Project, ensuring safe, reliable operation through rigorous design, analysis, and oversight. Lead efforts in cold-climate challenges, regulatory compli...

Whitehorse, YTIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $95K *

Lead quality assurance on large-scale infrastructure projects like dams, ensuring compliance, resolving issues with clients and contractors, and supporting design teams through constructability review...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $130K *

Lead the charge in designing large-scale cooling systems, managing projects, and collaborating with various stakeholders to ensure high-quality engineering solutions that meet client needs and industr...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that's dedicated to delivering excellence in large-scale infrastructure projects. This role requires hands-on engineering expertise while ensuring quality and safety standards during dam r...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Empower innovation as you design and optimize mechanically attached fastener systems. Collaborate with teams to enhance tool integration while supporting customer needs and ensuring safety in a dynami...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Explore design and support for mechanically attached fastener systems. Engage in tool design, integration analysis, and customer communication to enhance installation efficiency. Collaborate with team...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Innovate in metallurgy by identifying and resolving product non-conformances. Collaborate with operations and customers to ensure quality standards while managing metallurgical challenges effectively...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Tackle metallurgical challenges by identifying root causes of non-conformance. Support operations with expertise and drive improvement for quality assurance and customer satisfaction. Collaborate with...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Lead agile manufacturing engineering processes, resolving production issues while collaborating on new product developments. Drive quality improvements and optimize assembly operations in a fast-paced...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate operational excellence by leading continuous improvement initiatives in a dynamic automotive manufacturing environment. Drive safety, quality, productivity, and employee engagement through Lea...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Unlock potential by developing innovative mechanical solutions for railroad applications. Collaborate with cross-functional teams to enhance equipment performance, safety, and durability while ensurin...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$70K - $95K *

Shape the future as you lead residential and commercial structural engineering projects. Utilize your expertise to deliver innovative designs while mentoring junior staff in a collaborative, dynamic e...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $100K *

Engineer and implement tooling and solutions to enhance operational efficiency and quality. Collaborate with teams to streamline processes, oversee equipment management, and ensure first article quali...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $135K *

Analyze mechanical operations for large-scale infrastructure projects, ensuring equipment performance, compliance, and effective team coordination across various construction sites in Tampa Bay, enhan...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Join a team that's innovating in autonomous air transportation. As a Mechanical Engineer, design, build, and test components for cutting-edge aircraft while collaborating across disciplines to enhance...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Manage various engineering projects from inception to completion, ensuring safe, on-time delivery within budget. Coordinate resources and tasks effectively, monitor progress, and maintain client commu...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Optimize product metallurgical quality by collaborating with production teams, ensuring compliance with metallurgical processes, managing customer relationships, and facilitating new product introduct...

Toronto, ONIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead the charge in maintaining technical quality and metallurgical standards for production, ensuring compliance with customer specs and process flows while driving continuous improvement initiatives...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.