Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$70K - $95K *

Join our dynamic team to provide engineering services across diverse projects, ensuring compliance and delivering results while collaborating with clients and expert teams for innovative solutions in...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $157K *

Unlock potential by leveraging your expertise in materials science to conduct investigations and analyses that support diverse industries such as consumer electronics and medical devices. Collaborate...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Deliver innovative structural designs for diverse projects, ensuring quality and collaboration across multi-disciplinary teams while leading construction administration and mentoring junior engineers...

Burnaby, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $163K *

Engage in process design and development for extrusion technology, ensuring compliance and efficiency. Collaborate with cross-functional teams to address challenges and improve production of medical d...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $141K *

Execute impactful manufacturing projects, troubleshoot issues, manage changes, and mentor engineers in a dynamic environment focused on continuous improvement and innovation. Play a key role in develo...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$89K - $128K *

Drive mechanical design and analysis from concept to operational support in a dynamic engineering team. Collaborate with vendors and lead design reviews to ensure high-quality deliverables for complex...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Join a team that empowers innovative electric instrumentation solutions. Leverage your expertise in control system design and collaboration to deliver high-quality engineering projects in compliance w...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead the charge in enhancing casting processes by engineering solutions, troubleshooting, and driving continuous improvements to ensure safety, quality, and efficiency in production operations...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate project delivery by managing timelines, resources, and team collaboration for successful engineering outcomes in Water & Wastewater construction projects...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Accelerate innovation in mechanical engineering for advanced semiconductor solutions, shaping reliable designs to meet performance and manufacturability goals. Collaborate across teams to transform co...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$122K - $153K *

Architect innovative engineering solutions while overseeing project delivery, ensuring quality and adherence to schedules. Collaborate with cross-functional teams to drive project success and client s...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$70K - $95K *

Lead the charge in product engineering for Interior Trim programs, focusing on door panels. Collaborate with cross-functional teams to ensure technical feasibility, quality, and efficiency during all...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Support geotechnical efforts by conducting fieldwork, data analysis, and report preparation, while collaborating with teams to deliver high-quality engineering recommendations on various projects in a...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $110K *

Grow your career with a leading team in dam safety, managing complex geotechnical projects, conducting risk assessments, and ensuring compliance with FERC regulations while mentoring staff and buildin...

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Transform dam safety projects through expert geotechnical analysis and leadership. Collaborate with utilities on regulatory compliance, manage complex engineering tasks, and mentor staff while driving...

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Unlock your potential as a senior geotechnical/geological engineer, managing FERC dam rehabilitation and analyses projects. Collaborate nationwide to ensure quality, grow the practice, and mentor staf...

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$135K - $198K *

Elevate your career by managing dam rehabilitation projects and leading geotechnical analyses. Collaborate with experts and mentor staff while driving growth in a national dam safety practice. Your co...

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Optimize dam safety practices by leading geotechnical projects, conducting risk assessments, and mentoring junior engineers. Collaborate with utilities to enhance dam analyses and rehabilitation effor...

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Elevate structural integrity in marine engineering. Collaborate on critical analyses for naval craft, ensuring safety and compliance. Join a team that supports Military Sealift Command with innovative...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$109K - $164K *

Help us innovate by leading chemical process design and scale-up initiatives that drive efficiency and quality in manufacturing. Collaborate globally to optimize procedures and mentor teams, ensuring...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Join a team that's shaping the future of mechanical engineering by providing critical technical guidance and compliance oversight for oil and gas surface facilities, ensuring excellence across all are...

Calgary, ABIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $95K *

Engineer innovative packaging solutions that ensure efficient, compliant transport of materials and finished goods, collaborating with cross-functional teams to enhance product integrity and operation...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by leading the design and engineering efforts for modular plants, ensuring compliance with process and code requirements while supporting production through high-quality mechanical en...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$101K - $152K *

Unlock your potential as a Mechanical Engineer, driving innovation and process improvements in facility design and operations. Ensure safety and efficiency while managing projects from inception to im...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$147K - $202K *

Join a team that designs and optimizes cutting-edge manufacturing processes for display and semiconductor technologies. Engage with experts, analyze complex data, and lead projects that drive innovati...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.