Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$95K - $115K *

Transform data into actionable insights by driving loan growth through innovative strategies and analytics. Collaborate with cross-functional teams to enhance customer experience and optimize verifica...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by leveraging data to enhance marketing performance through analysis, A/B testing, and collaboration with cross-functional teams, driving insights that inform strategy and foster grow...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Collaborate with business leaders to enhance financial planning, forecasting, and reporting. Transform complex data into actionable insights, develop analytical tools, and communicate effectively acro...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$197K - $344K *

Lead the charge in driving the CAPS AI-powered product roadmap, enhancing cloud-scale architecture, and fostering customer trust through innovative technical marketing and collaboration across teams...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$167K - $203K *

Transform insights into strategic recommendations that enhance brand performance and customer engagement. Collaborate with cross-functional teams to drive innovative analytics and market research init...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $210K *

Drive data protection and forensic investigations, overseeing DLP platforms and automation. Lead a team to enhance security posture, manage insider risks, and ensure compliance across multi-cloud envi...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $130K *

Join a team that's committed to leveraging data to drive business insights. In this role, you'll collaborate closely with stakeholders to define analyses, build reports, and enhance decision-making th...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $130K *

Help us advance our data analytics capabilities by partnering with teams to drive insights, build dashboards, and execute regulatory reporting. Own business areas, collaborate with stakeholders, and t...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $130K *

Champion your career by joining a dynamic analytics team, driving insights and strategic reports to enhance stakeholder decision-making across various business domains in a thriving US market...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $140K *

Optimize DTC performance through data-driven insights, enhancing consumer journeys and conversion rates. Collaborate cross-functionally to identify opportunities, mitigate risks, and foster a culture...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Champion data insights and analytics, leveraging big data to inform strategies, optimize operations, and foster growth across multiple departments while collaborating with stakeholders and leading ana...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Transform data into insights that drive business decisions. Lead impactful analyses on customer behavior, product performance, and digital engagement while collaborating with stakeholders to guide str...

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $135K *

Empower our Data Science team to drive impactful analytics solutions, collaborating with cross-functional teams to enhance campaign performance through advanced modeling and insights, while mentoring...

5 days ago

  •   5 - 7 years exp.  •   Media

$70K - $125K *

Shape the future of data-driven marketing by leveraging advanced analytics and machine learning to deliver impactful insights and solutions that enhance client campaigns and drive business growth...

5 days ago

  •   5 - 7 years exp.  •   Media

$364K - $500K+*

Elevate your career by leading the transition to an AI-ready data platform. Oversee a global team to establish a unified data foundation, driving governance and innovation while collaborating with cro...

1 week ago

  •   15+ years exp.  •   Enterprise Technology

$64K - $106K *

Join our team to transform data into actionable insights, collaborating with business stakeholders to design and deliver scalable analytics solutions that drive data-driven decisions across various ma...

Toronto, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$113K - $158K *

Explore your potential as a Technology Strategy Director, collaborating with senior leaders to enhance marketing technology strategies. Drive impactful consulting engagements and foster client relatio...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Media

$175K - $200K *

Join a team that's transforming claims through data-driven insights and AI. Lead analytics initiatives, partner with stakeholders, and drive operational excellence to enhance decision-making and impro...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $200K *

Join a team that's transforming claims through data-driven insights and AI. Lead analytics initiatives that enhance decision-making, operational efficiency, and customer service while partnering with...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$153K - $181K *

Lead the charge in optimizing complex client portfolios through strategic transaction management. Collaborate with cross-functional teams to execute high-impact real estate initiatives, ensuring align...

New York, NYRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$153K - $181K *

Transform client real estate strategies by leading complex transaction management initiatives, optimizing portfolios, and ensuring execution excellence across diverse asset classes while collaborating...

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$108K - $130K *

Shape the future of data-driven decision-making by leading a team that delivers complex analysis and reporting. Drive operational insights, enhance resource allocation, and support strategic initiativ...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Optimize data-driven decision-making by leading a team focused on complex analysis and reporting. Drive insights that enhance operational efficiency and inform strategic initiatives across various dep...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Drive your career forward as the operational point of accountability for payroll accuracy. Collaborate across teams to ensure compliance and rectify discrepancies while enhancing vendor performance in...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$179K - $305K *

Drive innovation in AI and data strategy by leading cross-functional initiatives, developing frameworks, and promoting responsible practices that enhance products and services while ensuring complianc...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.