Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Principal Analyst, Identity Analytics
$127K - $237K *
Unlock potential by leading analytical projects that connect identity data to business value. Collaborate with cross-functional teams to forecast outcomes, define KPIs, and translate insights into str...
2 weeks ago
Consumer Analytics Manager - CPG Forecasting
$135K - $155K *
Shape consumption forecasting strategies by analyzing data trends and influencing key business decisions through collaborative cross-functional partnerships. Drive brand performance by delivering prec...
Reposted 3 days ago
Sales Director, Non-Profit: Analytics
$172K - $231K *
Drive team success by leading Account Executives in nonprofit analytics sales. Develop strategies to increase growth and foster collaboration with cross-functional teams while achieving revenue goals...
Reposted 1 week ago
Director, Visitation Analytics
$150K - $180K *
Transform business insights through leadership of a dynamic analytics team. Drive strategic growth initiatives and enhance guest understanding, leveraging proprietary data to foster revenue opportunit...
Reposted 2 days ago
Senior Manager, CS Data & Analytics
$145K - $232K *
Join a team that's transforming customer success through data analytics. Lead a talented group of analysts to enhance customer experience, drive insights, and shape strategic decisions across multiple...
3 weeks ago
Sales Director - TMT, Public Sector
$135K - $160K *
Unlock growth by leading sales initiatives and driving new opportunities in Salesforce services. Collaborate with teams to develop strategic solutions, manage client relationships, and exceed revenue...
3 weeks ago
Sales Director - TMT, Public Sector
$125K - $150K *
Empower growth by leading sales initiatives, driving new opportunities, and collaborating with teams to deliver Salesforce solutions that meet client needs and exceed revenue targets in a dynamic envi...
3 weeks ago
Business Operations, Analytics Engineer
$120K - $145K *
Create data infrastructure from scratch to empower strategic decision-making across the organization. Collaborate with engineering to ensure reliable data flow and drive growth through optimized analy...
Reposted 4 weeks ago
$343K - $392K *
Lead the charge in developing innovative AI/ML models to drive business value. Collaborate with cross-functional teams to optimize decision-making systems and influence senior leadership through data...
3 weeks ago
$286K - $326K *
Champion innovative data science solutions by leading a cross-functional team to drive AI strategy, optimize modeling systems, and influence business decisions at scale, enhancing financial experience...
3 weeks ago
$314K - $359K *
Elevate data-driven decision-making by leading a team to design and implement advanced AI/ML models, optimizing business strategies and driving enterprise-scale impact through innovative solutions and...
3 weeks ago
$343K - $392K *
Transform complex data into actionable insights by leading a cross-functional team. Drive innovative modeling strategies, influence business decisions, and shape the future of data science through adv...
3 weeks ago
$314K - $359K *
Unlock the potential of data science by leading innovative AI initiatives, collaborating with cross-functional teams to drive impactful modeling strategies and enhance decision-making processes at an...
3 weeks ago
AD, Advanced Analytics & Modeling
$176K - $327K *
Unlock advanced analytical capabilities to drive decision-making and measurable business impact across diverse therapeutic areas, collaborating with cross-functional teams to deliver actionable insigh...
2 days ago
AD, Advanced Analytics & Modeling
$176K - $327K *
Empower business decisions through advanced analytics, transforming complex questions into actionable insights. Collaborate across therapeutic areas, leading end-to-end analytical engagements to drive...
2 days ago
Principal Analyst, Identity Analytics
$127K - $237K *
Unlock the potential of identity analytics by leading impactful projects that connect data to business value. Collaborate with cross-functional teams to drive strategic decisions and enhance product o...
2 weeks ago
Director, AI & Data Science (Marketing Measurement & Effectiveness)
$200K *
Drive impactful marketing measurement strategies, leading a data science team to optimize client outcomes. Engage directly with stakeholders, ensuring rigorous methodologies translate into actionable...
3 weeks ago
Enterprise Sales Director, CPG
$130K - $160K *
Discover your potential as you drive enterprise sales in the CPG sector, building relationships with iconic brands. Leverage insights and solutions to develop strategies that enhance client success an...
1 week ago
Associate Director, Paid Search
$110K - $130K *
Accelerate progress at the forefront of paid search strategy, leading a team to optimize and scale campaigns across platforms. Drive measurable outcomes through innovative thinking and collaboration w...
1 week ago
Director, AI & Data Science (Marketing Measurement & Effectiveness)
$200K *
Elevate marketing measurement effectiveness for a diverse client portfolio. Lead a data science team, ensure methodological rigor, and translate findings into actionable insights that drive investment...
Reposted 3 weeks ago
Director, Customer Success - FSI
$200K - $271K *
Unlock your potential by leading a high-performing Customer Success team in a dynamic SaaS environment. Drive customer retention and expansion for a $100M+ portfolio, shaping the future of enterprise...
3 weeks ago
$110K - $130K *
Drive enterprise analytics by leading Business Intelligence and data engineering initiatives. Collaborate with business leaders to deliver actionable insights, ensuring alignment with strategic goals...
3 weeks ago
$111K - $160K *
Analyze marketing data to drive insights that enhance ROI and inform budget strategies. Collaborate across teams to provide strategic analysis and support planning efforts, leveraging quantitative met...
Reposted 1 week ago
Director, Data Analytics and Reporting
$96K - $108K *
Transform data into actionable insights by leading analytics and reporting for student success and enrollment management. Collaborate across departments to ensure data integrity, compliance, and strat...
Yesterday
Senior Product Manager, Data Products
$172K - $260K *
Join our Data Products team to innovate data experiences, enabling AI agents to interpret and act on insights. Collaborate with engineers and customers to build intuitive analytics tools that enhance...
Yesterday
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.