Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$106K - $170K *

Take ownership of engagement strategy across key brands, shaping audience experiences and translating insights into actionable direction for clients. Lead integrated teams, manage senior client relati...

1 week ago

  •   8 - 10 years exp.  •   Media

$76K - $119K *

Drive high-quality delivery of Data & AI products by leading cross-functional teams, ensuring alignment with strategic priorities, and optimizing execution processes for maximum business impact...

Conshohocken, PARemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $119K *

Lead cross-functional Data & AI product teams to ensure efficient delivery, risk management, and alignment with strategic priorities, driving targeted business value through effective execution and co...

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$153K - $285K *

Join a team that's dedicated to delivering actionable insights and strategic recommendations. Collaborate with stakeholders to drive analytics initiatives that inform critical business decisions acros...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Drive pricing strategy and analytics for power distribution products, ensuring competitive market positioning and margin protection. Collaborate cross-functionally to enhance quoting processes and del...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$180K - $220K *

Join a team that's shaping clinical sales strategies and enhancing client relationships. Lead initiatives that drive market growth and improve patient satisfaction while collaborating across disciplin...

Harrisburg, PARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Join a team that's redefining forensics and collections globally. Lead a skilled team, enhance operational efficiency, and drive client engagement while ensuring compliance and defensibility across re...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$132K - $194K *

Unlock potential by leading the strategy and evolution of People technology and analytics. Drive data governance and insights to enhance decision-making and operational efficiency, while partnering wi...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$201K - $236K *

Lead the charge in optimizing sales operations by driving strategy, forecasting, and process improvements. Collaborate with cross-functional teams to enhance productivity and ensure the sales organiza...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Innovate data-driven strategies to enhance customer success through performance tracking, attribution modeling, and actionable insights, ensuring optimal engagement and retention across digital touchp...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Elevate your career by leading integrated marketing strategies that drive growth, engage enterprise buyers, and strengthen partnerships in the Data, AI, Cloud, and Digital Transformation sectors. Coll...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$202K - $240K *

Accelerate progress at our Analyst Relations team by leading strategic engagements and enhancing industry positioning. Drive insights that shape competitive intelligence while collaborating with stake...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$185K - $344K *

Pioneer in portfolio analytics, driving key insights to guide enterprise-level decisions. Shape methodologies, mentor colleagues, and lead high-impact analytical workstreams for strategic planning and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Lead the charge in shaping and executing the vision for a high-impact Paid Search practice, driving strategy, performance, and team development across traditional and AI search platforms while collabo...

1 week ago

  •   8 - 10 years exp.  •   Media

$90K - $115K *

Explore a strategic leadership role focused on developing omnichannel engagement strategies that connect media, analytics, and customer experiences, driving measurable outcomes for healthcare brands a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$155K - $194K *

Shape data-driven strategies by leading a high-performing team of data scientists. Collaborate across functions to solve complex challenges using machine learning and analytics, driving impactful solu...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Lead data management initiatives, ensuring quality deliverables and compliance with regulatory standards. Collaborate with vendors and internal teams to enhance processes and drive efficiencies in cli...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engage your expertise to lead client relationships and drive strategic initiatives in healthcare advertising. Oversee project execution, ensure compliance, and collaborate with teams to elevate client...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $164K *

Join a team that's driving advanced analytics to enhance patient solutions. Collaborate across functions to leverage data insights, manage AI projects, and mentor junior talent, ensuring impactful del...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$263K - $395K *

Join a team that's shaping the future of finance transformation by leading high-impact FP&A engagements, mentoring talent, and driving business development in a dynamic, growth-oriented environment...

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$121K - $194K *

Lead operational excellence in media business operations, overseeing financials and team management across regions. Collaborate with clients and internal teams to drive efficiency and growth in advert...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Shape the future of underwriting analytics by leading innovative risk management strategies, fostering collaboration across global teams, and driving compliance with enterprise guidelines to enhance m...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Champion innovative underwriting analytics and digital risk solutions, driving compliance and performance management across global teams. Collaborate with stakeholders to enhance risk assessment metho...

Quebec, QCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Engage in innovative underwriting analytics to enhance risk management strategies globally. Collaborate with diverse teams to drive compliance and optimize performance in mortality and morbidity risk...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Lead transformative CX AI delivery initiatives, managing a $15-20M portfolio. Collaborate with cross-functional teams to drive measurable outcomes, stabilize programs, and foster client relationships...

Calgary, ABIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.