Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Manager - Customer Performance Analytics
$110K - $130K *
Drive strategic customer analytics initiatives to optimize data-driven decision-making. Lead a high-performing team to transform complex data into actionable insights that influence growth strategies...
4 weeks ago
Director, Marketing Process & Technology
$200K - $352K *
Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...
3 weeks ago
$179K - $224K *
Elevate your career by leading a dynamic paid media strategy to drive growth. As a senior leader, you'll shape investment across channels, optimize performance, and foster a high-performing team to ac...
3 weeks ago
Let's begin! Director, Customer Intelligence & Performance (15131)
$151K - $218K *
Shape the future of customer intelligence by leading data strategy and analytics initiatives to enhance banking client engagement and drive informed decision-making across teams. Collaborate with cros...
Reposted 3 weeks ago
Senior Director, Commercial Analytics & Decision Science
$219K - $285K *
Shape and lead a centralized commercial analytics function, transforming complex data into actionable insights. Drive performance measurement, growth identification, and strategic decision-making acro...
6 days ago
Manager - Data Analytics & Competitive Intelligence
$125K - $160K *
Unlock potential by leading data analytics initiatives that drive strategic decisions across marketing, merchandising, and finance. Collaborate with senior leaders to enhance performance and identify...
3 weeks ago
$110K - $130K *
Elevate agency operations by creating clarity across complex accounts, anticipating risks, and enabling senior communicators to excel. Partner with leadership to build systems that drive exceptional c...
Reposted 1 week ago
Executive Director Senior Lead Product Manager Client Management Salesforce CRM
$139K - $239K *
Empower client management by leading product vision and execution across key capabilities. Collaborate with cross-functional teams to enhance advisor and client experiences while ensuring compliance a...
Reposted yesterday
Executive Director Senior Lead Product Manager Client Management Salesforce CRM
$139K - $239K *
Accelerate progress at the forefront of product management, leading initiatives that enhance client management capabilities. Collaborate with cross-functional teams to define vision, prioritize roadma...
Reposted 4 days ago
Executive Director Senior Lead Product Manager Client Management Salesforce CRM
$139K - $239K *
Join a team that's redefining client management through innovative product leadership. Drive product vision, execution, and performance across key capabilities, enhancing advisor and client experience...
Reposted 4 days ago
Executive Director Senior Lead Product Manager Client Management Salesforce CRM
$139K - $239K *
Lead product vision and execution for Client Management capabilities, driving integrated solutions that enhance advisor and client experiences while ensuring compliance and operational excellence acro...
Reposted 4 days ago
Senior Analytics & Insights Analyst
$88K - $102K *
Unlock potential by leveraging data to drive strategic insights and decision-making. Collaborate with cross-functional teams to analyze complex business questions, develop actionable reports, and enha...
3 weeks ago
$60K - $140K *
Unlock potential by managing data governance across global operations, ensuring data quality and consistency. Collaborate with cross-functional teams to enhance reporting and analytics, shaping the fo...
2 weeks ago
Client Manager - Insights & Analytics
$83K - $100K *
Elevate your career by transforming data into compelling narratives that drive strategic decisions in CPG and retail. Collaborate with diverse teams to create impactful presentations and contribute to...
1 month ago
Lead Analyst, Programmatic Analytics
$144K *
Lead client engagements by analyzing campaign performance, designing actionable strategies, and delivering insights that drive marketing success. Collaborate with teams to enhance programmatic analyti...
3 weeks ago
$175K - $210K *
Shape the future of Data & AI by defining strategy, overseeing delivery, and driving innovation. Lead a global team to modernize data platforms, ensure governance, and foster client relationships whil...
1 week ago
$175K - $210K *
Shape the future of data and AI by defining strategy, driving innovation, and managing global teams to deliver impactful solutions that enhance client outcomes and support business growth...
1 week ago
Director, Marketing Operations
$150K - $180K *
Lead the charge in optimizing marketing operations to drive developer adoption, pipeline growth, and revenue. Oversee systems, processes, and insights while collaborating with cross-functional teams t...
2 weeks ago
Director, Digital Transformation (Telecom)
$160K - $180K *
Drive digital transformation initiatives in the telecom sector, guiding clients through strategic advisory, implementation, and adoption of innovative solutions to enhance customer engagement and busi...
5 days ago
$110K - $130K *
Lead the charge in enhancing customer operations by optimizing service delivery, managing order processes, and fostering cross-functional collaboration to ensure exceptional customer experiences in a...
1 week ago
Director, Advanced Analytics - Seller Risk & Performance
$110K - $220K *
Champion data-driven decision-making by leading advanced analytics initiatives, collaborating with cross-functional teams, and mentoring talent to drive business performance and operational excellence...
Yesterday
Lead Data and Analytics Engineer
$120K - $145K *
Transform data solutions to enhance Corporate Services and HR operations. Drive efficiency through innovative automation, bridging business needs with technical execution while mentoring teams and del...
1 week ago
Senior Director, Reporting and Analytics Services
$150K - $180K *
Elevate enterprise analytics and reporting services by leading strategic initiatives, fostering data-driven decision-making, and enhancing business intelligence capabilities across the organization to...
Reposted 5 days ago
Director of Product Management, Acquisition Intelligence
$220K - $250K *
Lead the charge in shaping product strategy for customer acquisition, driving innovation and collaboration across teams to deliver impactful solutions that meet client needs and enhance Zeta's platfor...
2 weeks ago
Director of Product Management, Acquisition Intelligence
$220K - $250K *
Shape the future of customer acquisition by leading product strategy and delivery. Collaborate with cross-functional teams to create a clear product vision, prioritize initiatives, and drive impactful...
2 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.