Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$110K - $130K *

Drive strategic customer analytics initiatives to optimize data-driven decision-making. Lead a high-performing team to transform complex data into actionable insights that influence growth strategies...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $352K *

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$179K - $224K *

Elevate your career by leading a dynamic paid media strategy to drive growth. As a senior leader, you'll shape investment across channels, optimize performance, and foster a high-performing team to ac...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$151K - $218K *

Shape the future of customer intelligence by leading data strategy and analytics initiatives to enhance banking client engagement and drive informed decision-making across teams. Collaborate with cros...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$219K - $285K *

Shape and lead a centralized commercial analytics function, transforming complex data into actionable insights. Drive performance measurement, growth identification, and strategic decision-making acro...

RemoteRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $160K *

Unlock potential by leading data analytics initiatives that drive strategic decisions across marketing, merchandising, and finance. Collaborate with senior leaders to enhance performance and identify...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate agency operations by creating clarity across complex accounts, anticipating risks, and enabling senior communicators to excel. Partner with leadership to build systems that drive exceptional c...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$139K - $239K *

Empower client management by leading product vision and execution across key capabilities. Collaborate with cross-functional teams to enhance advisor and client experiences while ensuring compliance a...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$139K - $239K *

Accelerate progress at the forefront of product management, leading initiatives that enhance client management capabilities. Collaborate with cross-functional teams to define vision, prioritize roadma...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$139K - $239K *

Join a team that's redefining client management through innovative product leadership. Drive product vision, execution, and performance across key capabilities, enhancing advisor and client experience...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$139K - $239K *

Lead product vision and execution for Client Management capabilities, driving integrated solutions that enhance advisor and client experiences while ensuring compliance and operational excellence acro...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $102K *

Unlock potential by leveraging data to drive strategic insights and decision-making. Collaborate with cross-functional teams to analyze complex business questions, develop actionable reports, and enha...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$60K - $140K *

Unlock potential by managing data governance across global operations, ensuring data quality and consistency. Collaborate with cross-functional teams to enhance reporting and analytics, shaping the fo...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$83K - $100K *

Elevate your career by transforming data into compelling narratives that drive strategic decisions in CPG and retail. Collaborate with diverse teams to create impactful presentations and contribute to...

1 month ago

  •   5 - 7 years exp.  •   Media

$144K *

Lead client engagements by analyzing campaign performance, designing actionable strategies, and delivering insights that drive marketing success. Collaborate with teams to enhance programmatic analyti...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$175K - $210K *

Shape the future of Data & AI by defining strategy, overseeing delivery, and driving innovation. Lead a global team to modernize data platforms, ensure governance, and foster client relationships whil...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$175K - $210K *

Shape the future of data and AI by defining strategy, driving innovation, and managing global teams to deliver impactful solutions that enhance client outcomes and support business growth...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in optimizing marketing operations to drive developer adoption, pipeline growth, and revenue. Oversee systems, processes, and insights while collaborating with cross-functional teams t...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $180K *

Drive digital transformation initiatives in the telecom sector, guiding clients through strategic advisory, implementation, and adoption of innovative solutions to enhance customer engagement and busi...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing customer operations by optimizing service delivery, managing order processes, and fostering cross-functional collaboration to ensure exceptional customer experiences in a...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $220K *

Champion data-driven decision-making by leading advanced analytics initiatives, collaborating with cross-functional teams, and mentoring talent to drive business performance and operational excellence...

Bentonville, ARRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Transform data solutions to enhance Corporate Services and HR operations. Drive efficiency through innovative automation, bridging business needs with technical execution while mentoring teams and del...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Elevate enterprise analytics and reporting services by leading strategic initiatives, fostering data-driven decision-making, and enhancing business intelligence capabilities across the organization to...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Healthcare

$220K - $250K *

Lead the charge in shaping product strategy for customer acquisition, driving innovation and collaboration across teams to deliver impactful solutions that meet client needs and enhance Zeta's platfor...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$220K - $250K *

Shape the future of customer acquisition by leading product strategy and delivery. Collaborate with cross-functional teams to create a clear product vision, prioritize initiatives, and drive impactful...

2 weeks ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.