Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$160K - $190K *

Lead the development and execution of innovative product marketing strategies, collaborating across teams to drive growth and demand. Oversee a talented team and optimize marketing effectiveness throu...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$73K - $112K *

Join a team that's driving data-driven marketing decisions by managing audience data and technology platforms. Collaborate with media teams to optimize strategies and enhance client investments throug...

1 week ago

  •   Less than 5 years exp.  •   Media

$126K - $157K *

Elevate customer engagement by leading a team in Journey Analytics, shaping analytical strategies, and transforming complex data into actionable insights that enhance the overall player experience acr...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $157K *

Engage in shaping analytical strategies to enhance customer journeys. Lead a team to uncover insights from complex data, driving improvements across platforms and influencing strategic decisions for a...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Unlock potential by leading consumer intelligence and growth insights. Drive strategic decisions from emerging trends to actionable business models, ensuring alignment across teams for impactful growt...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Unlock insights by leveraging advanced analytics to support strategic objectives. Collaborate with stakeholders to transform data into actionable reports, utilizing AI and SQL to enhance decision-maki...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Transform sales strategies by leveraging data-driven insights and AI tools to enhance productivity, streamline operations, and drive informed decision-making across teams, ensuring alignment with orga...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$230K - $275K *

Shape the future of renewable energy by leading financial evaluations and strategic analyses for utility-scale solar and battery storage projects, collaborating across teams to optimize portfolio valu...

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$230K - $275K *

Manage comprehensive financial evaluations for utility-scale solar and BESS projects, delivering strategic insights and supporting investment decisions throughout project lifecycles while fostering cr...

RemoteRemote

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$250K - $265K *

Unlock potential by leading the insights and analytics strategy to drive data-driven decisions across commercial, medical, and market access functions, ensuring actionable insights for strategic growt...

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$190K - $240K *

Shape the future of enterprise data and analytics. Lead cross-functional teams to drive data strategy, analytics, and AI capabilities, ensuring data is a high-value asset that enhances business perfor...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $145K *

Join a team that's shaping the future of financial strategy in a dynamic studio. As a key partner to leadership, you'll drive forecasting, budgeting, and profitability analysis, ensuring informed deci...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$73K - $112K *

Unlock insights as a Senior Analyst, collaborating with global teams to enhance data governance and analytics. Drive efficiency through standardized processes while leveraging your analytical skills t...

1 week ago

  •   Less than 5 years exp.  •   Media

$121K - $194K *

Drive operational excellence by leading media delivery initiatives, optimizing processes, and fostering collaboration across teams to enhance performance and client satisfaction in a dynamic media env...

1 week ago

  •   8 - 10 years exp.  •   Media

$133K - $156K *

Drive impactful workforce insights by leading a team of researchers and data scientists. Collaborate with HR and business leaders to tackle complex challenges through advanced analytics, fostering a c...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $160K *

Transform client relationships by leading strategic initiatives, driving growth, and delivering impactful solutions. Collaborate with senior leaders to shape marketing strategies and enhance operation...

Today

  •   8 - 10 years exp.  •   Staffing

$90K - $125K *

Drive integrated paid media strategies across digital channels, optimizing campaigns and delivering measurable results. Lead client relationships, mentor teams, and enhance media capabilities through...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $167K *

Elevate your career by leading paid media strategy and audience development. Drive measurable business impact through innovative channel planning and optimization across diverse platforms, ensuring al...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$114K - $172K *

Champion customer engagement strategies by collaborating with teams to design and execute impactful marketing campaigns, driving retention and optimizing performance through data analysis and project...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Optimize the global revenue accounting lifecycle, ensuring compliance with ASC 606 while leading high-performing teams. Collaborate cross-functionally to enhance billing, collections, and financial re...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Transform the Paid Search landscape by leading strategy and performance across platforms like Google and AI search. Drive growth, mentor future leaders, and shape innovative practices in a fast-paced...

6 days ago

  •   8 - 10 years exp.  •   Media

$160K - $200K *

Transform the Paid Search practice by leading strategy, performance, and team growth. Drive innovation across traditional and AI search platforms while shaping best-in-class service offerings and nurt...

6 days ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Transform data into actionable insights by leading analytics solutions and AI/ML initiatives. Collaborate with cross-functional teams to enhance operational performance and drive business outcomes thr...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead customer analytics initiatives to drive data-driven decisions across the organization. Develop insights, manage a high-performing team, and influence business strategy through advanced analytics...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.