Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Senior Manager, Corporate Analytics & Decision Support
$125K - $150K *
Shape the future of analytics by leading a high-performing team to deliver strategic insights and decision support, driving operational effectiveness and competitive advantage across the organization...
2 weeks ago
Performance and Analytics Product Owner, Vice President
$110K - $188K *
Engage with cross-functional teams to drive performance and analytics solutions. As a Product Owner, you'll translate business needs into product requirements, oversee development initiatives, and ens...
1 week ago
Director, Marketing Operations and Performance
$125K - $150K *
Lead the transformation of marketing operations by enhancing efficiency, collaboration, and measurable impact through AI, automation, and data-driven insights, while overseeing strategic planning and...
5 days ago
$100K - $130K *
Analyze customer data to drive strategic marketing insights and operational improvements. Collaborate cross-functionally to enhance campaign performance and create actionable reports, contributing to...
Reposted 2 days ago
Business Director- Strategy and Analytics (Enterprise Products, Experiences and Services Operations)
$230K - $263K *
Shape strategic initiatives and drive operational excellence across multiple domains, leveraging analytics and leadership to enhance product strategies and foster collaboration within a dynamic enviro...
2 days ago
Director, Data Intelligence - Digital Strategy
$155K - $200K *
Unlock potential by leading digital strategy and eCommerce growth, enhancing consumer engagement through SEO, content optimization, and analytics. Collaborate cross-functionally to drive measurable re...
3 weeks ago
Director, IT - Digital Marketing Technology
$164K - $206K *
Drive the technology strategy for omni-channel marketing, aligning global and local needs. Lead data integration and governance across multiple markets, ensuring compliance and enhancing customer enga...
3 weeks ago
$166K - $200K *
Join a team that's driving strategic client engagement and complex infrastructure transactions. Leverage your expertise to manage relationships, generate new business, and provide tailored solutions t...
Today
$110K - $130K *
Transform business strategies into actionable insights by leading analytics projects, engaging stakeholders, and designing key performance metrics that drive strategic decision-making and enhance data...
2 weeks ago
Manager, Analytics and Insights - AI Accelerator
$94K - $132K *
Transform your career by leading a team of analysts to deliver innovative data solutions. Collaborate with key partners to drive strategic priorities and present insights that influence decision-makin...
3 weeks ago
Manager, Analytics and Insights - AI Accelerator
$94K - $132K *
Analyze data and processes to drive strategic initiatives, leading a team of analysts. Collaborate with partners to deliver insights and innovative solutions, ensuring effective stakeholder management...
3 weeks ago
Senior Data and Communication Analyst
$80K - $95K *
Drive impactful communication and data analysis to enhance FBI operations. Collaborate with stakeholders to produce clear documentation and actionable insights, ensuring compliance and supporting lead...
Today
Senior Analyst Marketing Analytics
$80K - $95K *
Join a team that's dedicated to maximizing marketing data value through insightful analysis and performance measurement. As a Senior Analyst, you'll drive data governance, reporting, and strategic rec...
Yesterday
Group Director, Consumer Services
$150K - $180K *
Join a dynamic team as a senior leader, driving client relationships and revenue growth in lead-generation sectors. You'll manage a diverse portfolio, ensuring lead quality and speed while leveraging...
6 days ago
$126K - $157K *
Elevate customer engagement by leading a team in Journey Analytics, shaping analytical strategies, and transforming complex data into actionable insights that enhance the overall player experience acr...
1 week ago
$126K - $157K *
Engage in shaping analytical strategies to enhance customer journeys. Lead a team to uncover insights from complex data, driving improvements across platforms and influencing strategic decisions for a...
1 week ago
Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
Reposted 1 week ago
$160K - $190K *
Lead the charge in crafting innovative marketing strategies that elevate product positioning and drive growth. Collaborate across teams to develop compelling messaging and execute impactful go-to-mark...
Reposted 2 weeks ago
Director, Targeting & Decision Intelligence - Pipeline & Portfolio
$185K - $344K *
Lead the charge in advancing enterprise field intelligence strategies, ensuring a unified approach to customer engagement and decision support across multiple therapeutic areas, while driving actionab...
Yesterday
$160K - $190K *
Unlock potential by leading a dynamic team to create and implement impactful product marketing strategies that drive growth, enhance brand visibility, and align with market trends while ensuring cross...
Reposted 2 weeks ago
$150K - $180K *
Join a team that's shaping marketing strategies and product messaging, driving growth through market analysis and cross-functional collaboration. Lead a talented group to effectively position product...
Reposted 2 weeks ago
$150K - $180K *
Shape the future of product marketing by leading strategy, development, and execution of cohesive marketing plans. Collaborate with cross-functional teams to drive demand and growth through innovative...
Reposted 2 weeks ago
$160K - $190K *
Unlock potential by leading product marketing strategies that position our platform for growth. Collaborate with cross-functional teams to define go-to-market plans, mentor talent, and drive demand ge...
Reposted 2 weeks ago
$160K - $190K *
Join a team that's redefining product marketing strategies to elevate brand presence and drive growth. Lead cross-functional collaborations, develop impactful messaging, and manage a talented team to...
Reposted 2 weeks ago
$160K - $190K *
Join a team that drives impactful product marketing strategies, collaborating across leadership and functions to enhance product positioning and demand generation. Lead a talented marketing team to tr...
Reposted 2 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.