Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$125K - $150K *

Shape the future of analytics by leading a high-performing team to deliver strategic insights and decision support, driving operational effectiveness and competitive advantage across the organization...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $188K *

Engage with cross-functional teams to drive performance and analytics solutions. As a Product Owner, you'll translate business needs into product requirements, oversee development initiatives, and ens...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the transformation of marketing operations by enhancing efficiency, collaboration, and measurable impact through AI, automation, and data-driven insights, while overseeing strategic planning and...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Analyze customer data to drive strategic marketing insights and operational improvements. Collaborate cross-functionally to enhance campaign performance and create actionable reports, contributing to...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$230K - $263K *

Shape strategic initiatives and drive operational excellence across multiple domains, leveraging analytics and leadership to enhance product strategies and foster collaboration within a dynamic enviro...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$155K - $200K *

Unlock potential by leading digital strategy and eCommerce growth, enhancing consumer engagement through SEO, content optimization, and analytics. Collaborate cross-functionally to drive measurable re...

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$164K - $206K *

Drive the technology strategy for omni-channel marketing, aligning global and local needs. Lead data integration and governance across multiple markets, ensuring compliance and enhancing customer enga...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$166K - $200K *

Join a team that's driving strategic client engagement and complex infrastructure transactions. Leverage your expertise to manage relationships, generate new business, and provide tailored solutions t...

Today

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $130K *

Transform business strategies into actionable insights by leading analytics projects, engaging stakeholders, and designing key performance metrics that drive strategic decision-making and enhance data...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $132K *

Transform your career by leading a team of analysts to deliver innovative data solutions. Collaborate with key partners to drive strategic priorities and present insights that influence decision-makin...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$94K - $132K *

Analyze data and processes to drive strategic initiatives, leading a team of analysts. Collaborate with partners to deliver insights and innovative solutions, ensuring effective stakeholder management...

Montreal, QCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive impactful communication and data analysis to enhance FBI operations. Collaborate with stakeholders to produce clear documentation and actionable insights, ensuring compliance and supporting lead...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to maximizing marketing data value through insightful analysis and performance measurement. As a Senior Analyst, you'll drive data governance, reporting, and strategic rec...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Join a dynamic team as a senior leader, driving client relationships and revenue growth in lead-generation sectors. You'll manage a diverse portfolio, ensuring lead quality and speed while leveraging...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $157K *

Elevate customer engagement by leading a team in Journey Analytics, shaping analytical strategies, and transforming complex data into actionable insights that enhance the overall player experience acr...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $157K *

Engage in shaping analytical strategies to enhance customer journeys. Lead a team to uncover insights from complex data, driving improvements across platforms and influencing strategic decisions for a...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $190K *

Lead the charge in crafting innovative marketing strategies that elevate product positioning and drive growth. Collaborate across teams to develop compelling messaging and execute impactful go-to-mark...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$185K - $344K *

Lead the charge in advancing enterprise field intelligence strategies, ensuring a unified approach to customer engagement and decision support across multiple therapeutic areas, while driving actionab...

East Hanover, NJRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Unlock potential by leading a dynamic team to create and implement impactful product marketing strategies that drive growth, enhance brand visibility, and align with market trends while ensuring cross...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Join a team that's shaping marketing strategies and product messaging, driving growth through market analysis and cross-functional collaboration. Lead a talented group to effectively position product...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Shape the future of product marketing by leading strategy, development, and execution of cohesive marketing plans. Collaborate with cross-functional teams to drive demand and growth through innovative...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$160K - $190K *

Unlock potential by leading product marketing strategies that position our platform for growth. Collaborate with cross-functional teams to define go-to-market plans, mentor talent, and drive demand ge...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$160K - $190K *

Join a team that's redefining product marketing strategies to elevate brand presence and drive growth. Lead cross-functional collaborations, develop impactful messaging, and manage a talented team to...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$160K - $190K *

Join a team that drives impactful product marketing strategies, collaborating across leadership and functions to enhance product positioning and demand generation. Lead a talented marketing team to tr...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.