Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$150K - $180K *

Join a dynamic team as you lead Finance transformation initiatives, leveraging AI and modern technologies to enhance decision-making and drive impactful business outcomes across Finance and Revenue Ma...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $216K *

Lead the go-to-market strategy for Service Cloud, driving product innovation and sales alignment. Collaborate with cross-functional teams to create compelling narratives and enablement strategies that...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $216K *

Lead the go-to-market strategy for Service Cloud, driving product innovation and sales alignment. Collaborate with cross-functional teams to create compelling narratives and enablement strategies that...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $275K *

Take ownership of client-focused analytics strategies, leading a team to enhance measurement frameworks and drive insights for CPGs. Collaborate with senior leaders to optimize campaign performance an...

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$100K - $120K *

Deliver impactful analytical solutions that enhance risk decisions and optimize business performance. Lead engaging client projects across the analytics lifecycle, collaborating effectively with stake...

Burlington, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $120K *

Accelerate progress at the intersection of media and healthcare by leading integrated planning and strategy for pharmaceutical clients. Drive impactful engagement initiatives while mentoring a talente...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$186K - $233K *

Lead the charge in advanced analytics and AI enablement to optimize promotional investments and enhance targeting strategies across multiple oncology brands, driving impactful commercial decisions and...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Accelerate progress at the forefront of analytics consulting, leading high-impact engagements for top-tier Pharma/Life Sciences clients. Drive strategic solutions, manage stakeholder relationships, an...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$189K - $361K *

Unlock your potential by leading transformative AI initiatives that drive enterprise-wide innovation and automation. Guide a high-performing team to architect scalable solutions, bridging cutting-edge...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$189K - $361K *

Unlock the potential of AI by leading a dynamic team to architect and scale innovative generative AI solutions. Drive enterprise-wide transformation through strategic vision, technical execution, and...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$189K - $361K *

Innovate with us to lead transformative AI initiatives, architecting scalable solutions and guiding a high-performing team to drive enterprise-wide automation and strategic differentiation in a rapidl...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$189K - $361K *

Elevate your career by leading a dynamic team to innovate and scale AI solutions that drive enterprise transformation. Shape the future of generative AI and autonomous systems while influencing strate...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$149K - $268K *

Shape the future of Target's Customer Data Platform by leading a talented product team focused on delivering real-time, AI-driven guest experiences, driving innovation and transforming enterprise mark...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$149K - $268K *

Lead and shape the product strategy for our Customer Data Platform, driving innovation and collaboration across teams to enhance guest experiences through data-driven personalization and advanced tech...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $145K *

Unlock potential by leveraging data analytics to drive strategic insights and optimize performance. Collaborate with cross-functional teams to enhance decision-making and deliver impactful solutions t...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$110K - $145K *

Elevate marketing analytics by designing and delivering solutions that identify opportunities, segment audiences, and evaluate media performance. Collaborate with teams to drive insights and oversee j...

5 days ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Champion advanced analytics initiatives to enhance supply chain efficiency, drive strategic decision-making, and improve mission readiness through actionable insights and predictive modeling across di...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $150K *

Elevate your career by managing high-impact brand strategy projects, fostering client relationships, and leading a dynamic team in a collaborative consulting environment. Drive business growth through...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $150K *

Shape the future of brand strategy by leading high-impact consulting projects, fostering client relationships, and mentoring teams in a dynamic environment focused on delivering actionable insights an...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $150K *

Accelerate growth by delivering impactful brand strategies and consulting solutions while establishing strong client relationships in a dynamic, collaborative environment that fosters innovation and e...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $175K *

Elevate your career by leading data, analytics, and AI initiatives that drive strategic decision-making and operational excellence. Shape the future of our data ecosystem while collaborating with seni...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$160K - $175K *

Transform the data, analytics, and AI landscape by leading strategy, governance, and execution. Drive measurable business impact through innovative solutions while collaborating with senior leaders ac...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Play a key role in enhancing HR efficiency through data analysis and project management. Drive initiatives that yield cost savings, develop forecasting models, and implement best practices to empower...

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$157K - $205K *

Empower client success by leading cross-functional teams to deliver strategic, data-driven solutions in commercial operations, focusing on incentive compensation and go-to-market strategies while fost...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$151K - $204K *

Lead the charge in Sales and Marketing analytics, driving strategic decisions and team performance while ensuring analytical excellence across customer acquisition and revenue growth initiatives...

Kitchener, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.