Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $135K *

Champion analytics initiatives to drive client success in healthcare advertising. Balance strategic insights with hands-on execution, delivering impactful data stories and fostering strong client rela...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Lead the charge in transforming complex market data into actionable insights that drive revenue growth and enhance forecasting accuracy within a dynamic medical device organization, partnering with cr...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $195K *

Empower customer engagement by leading the lifecycle marketing function. Develop high-performing teams and strategies to enhance product adoption and retention. Leverage data-driven insights to drive...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $195K *

Shape the future of lifecycle marketing by leading a high-performing team, defining strategies that connect customer engagement to measurable outcomes, and driving product adoption through innovative...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $195K *

Strategize and lead innovative lifecycle marketing initiatives, shaping customer engagement across B2B SaaS audiences. Build and develop a high-performing team while driving measurable outcomes from p...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $195K *

Redefine lifecycle marketing by leading a high-performing team to drive customer engagement and retention. Leverage data-driven strategies to connect product adoption to measurable growth outcomes acr...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Drive analytics excellence by managing projects that enhance customer experiences across channels. Collaborate with stakeholders to deliver impactful insights and foster decision-making through data-d...

Toronto, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $120K *

Lead the charge in delivering impactful BI solutions by managing analytics teams, enhancing client partnerships, and driving data governance initiatives to optimize insights and reporting across diver...

British Columbia, CARemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$209K - $388K *

Transform patient engagement strategies by leading a high-performing analytics team. Leverage advanced analytics and AI/ML to drive insights that enhance patient outcomes and optimize commercial strat...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead a dynamic account management team, driving strategic relationships with major health systems. Foster high-touch engagement, ensuring customer success and operational excellence while directly man...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$180K - $220K *

Reimagine the future of data and AI by leading strategic initiatives, driving growth, and delivering innovative solutions. Collaborate with cross-functional teams to shape our vision and enhance clien...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Drive the growth and success of our Data, AI & Cloud practice by leading strategic initiatives, managing P&L, and fostering high-performing teams to deliver innovative, data-driven solutions that tran...

Vancouver, BCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Shape the future of data-driven solutions by leading our Data, AI & Cloud practice. Drive strategic growth, manage P&L, and inspire cross-functional teams to deliver innovative consulting solutions gl...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Shape the future of data-driven solutions by leading our AI and cloud strategy, driving profitability, and enhancing client engagement through innovative insights and high-performing teams across our...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $210K *

Drive growth and innovation in data-driven strategies as a Managing Director. Lead teams, guide clients, and oversee financial performance, shaping the future of AI and cloud solutions in a dynamic en...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $210K *

Join a dynamic team to lead our Data, AI & Cloud strategy. Drive growth, profitability, and client satisfaction through innovative solutions and cross-functional leadership while shaping the future of...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Elevate data-driven decision-making by leading analytics strategies, transforming complex datasets into actionable insights, and mentoring a high-performing team in a fast-paced environment...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$101K - $203K *

Unlock potential by serving as a trusted analytical consultant, solving complex business challenges, and delivering actionable insights to drive informed decision-making across cross-functional teams...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Transform business insights into actionable strategies by leveraging advanced analytics. Collaborate with leadership to tackle complex challenges, enhance decision-making, and drive impactful outcomes...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Explore the future of analytics by partnering with leadership to solve complex business challenges, uncover insights, and drive strategic decision-making through innovative analytical methods and cros...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Unlock potential by serving as a trusted analytical consultant, solving complex business challenges, and delivering actionable insights to drive informed decision-making across cross-functional teams...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Shape the future of business analytics by delivering actionable insights and strategic recommendations. Collaborate with leadership to tackle complex challenges and enhance decision-making through inn...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$164K *

Lead the charge in transforming data analytics into actionable insights, bridging business needs with technology solutions. Drive strategic initiatives across pricing data ecosystems, ensuring alignme...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$164K *

Join a dynamic team to lead strategic data analytics initiatives, bridging business needs with technology solutions. Drive impactful decision-making and optimize pricing strategies through effective s...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$164K *

Lead the charge in transforming data analytics to drive strategic pricing initiatives. Collaborate with cross-functional teams to deliver actionable insights and scalable solutions that enhance busine...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.