Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$180K - $220K *

Drive the growth and success of our Data, AI & Cloud practice by leading strategic initiatives, managing P&L, and fostering high-performing teams to deliver innovative, data-driven solutions that tran...

Vancouver, BCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Shape the future of data-driven solutions by leading our Data, AI & Cloud practice. Drive strategic growth, manage P&L, and inspire cross-functional teams to deliver innovative consulting solutions gl...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Shape the future of data-driven solutions by leading our AI and cloud strategy, driving profitability, and enhancing client engagement through innovative insights and high-performing teams across our...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $210K *

Drive growth and innovation in data-driven strategies as a Managing Director. Lead teams, guide clients, and oversee financial performance, shaping the future of AI and cloud solutions in a dynamic en...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $210K *

Join a dynamic team to lead our Data, AI & Cloud strategy. Drive growth, profitability, and client satisfaction through innovative solutions and cross-functional leadership while shaping the future of...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Elevate data-driven decision-making by leading analytics strategies, transforming complex datasets into actionable insights, and mentoring a high-performing team in a fast-paced environment...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$101K - $203K *

Unlock potential by serving as a trusted analytical consultant, solving complex business challenges, and delivering actionable insights to drive informed decision-making across cross-functional teams...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Transform business insights into actionable strategies by leveraging advanced analytics. Collaborate with leadership to tackle complex challenges, enhance decision-making, and drive impactful outcomes...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Explore the future of analytics by partnering with leadership to solve complex business challenges, uncover insights, and drive strategic decision-making through innovative analytical methods and cros...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Unlock potential by serving as a trusted analytical consultant, solving complex business challenges, and delivering actionable insights to drive informed decision-making across cross-functional teams...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $203K *

Shape the future of business analytics by delivering actionable insights and strategic recommendations. Collaborate with leadership to tackle complex challenges and enhance decision-making through inn...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$109K - $135K *

Lead measurement and optimization of media and shopper marketing investments. Collaborate with cross-functional teams to translate data into actionable insights that enhance marketing performance and...

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $220K *

Champion analytics transformation by leading a team to empower business units with self-service data insights while optimizing merchant performance and loan application analytics for strategic growth...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$113K - $212K *

Explore a leadership role in Advanced Analytics, managing teams to develop and implement analytical products globally. Collaborate across functions to drive strategy and ensure high-quality deliverabl...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $173K *

Unlock potential by leading advanced analytic projects to drive revenue growth management. Partner across teams, implement cutting-edge AI solutions, and mentor staff to enhance organizational capabil...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$180K - $220K *

Lead the charge in transforming clinical sales strategies, enhancing client engagement, and driving market growth through innovative solutions and collaboration across teams to optimize healthcare del...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$141K - $201K *

Elevate digital growth by leading a team focused on data-driven insights, experimentation, and conversion optimization. Drive measurable improvements across customer experiences while collaborating wi...

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Lead the charge in enhancing Procurement Data Products for AI/ML, bridging Data & Analytics with Procurement AI. Drive continuous improvement and ensure data readiness for advanced analytics, supporti...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $164K *

Unlock impactful insights by leading advanced analytics projects, collaborating with cross-functional teams, and mentoring junior data scientists to drive data-driven decision-making and enhance patie...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in global sales execution and business development for Digital Drill Rig, driving revenue growth, customer acquisition, and strategic partnerships while collaborating with cross-functi...

Calgary, ABIn-Person

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$180K - $200K *

Optimize revenue performance through advanced analytics, data modeling, and forecasting. Collaborate with cross-functional teams to drive insights and strategic decisions that enhance growth and opera...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $143K *

Innovate with data to drive marketing insights and strategies. Collaborate across teams to enhance media performance and optimize brand growth through actionable analytics and insights...

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$170K - $200K *

Lead the strategy and architecture of a global Salesforce platform, driving delivery and innovation. Collaborate with senior leaders to align technology with business goals, ensuring scalable solution...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$170K - $200K *

Drive the strategy and evolution of the Salesforce platform, leading global teams in architecture, delivery, and operations. Collaborate with senior leaders to align technology with business goals and...

6 days ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.