Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$153K - $229K *

Lead advanced analytics initiatives to enhance underwriting and pricing strategies. Shape a data-driven culture by developing a high-performing team and delivering impactful solutions that drive busin...

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$153K - $229K *

Lead advanced analytics initiatives to enhance underwriting and pricing decisions, driving measurable business outcomes through machine learning and AI. Collaborate with cross-functional teams to deli...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $157K *

Oversee the design and deployment of AI-driven solutions in finance, integrating advanced analytics and automation to enhance decision-making and operational efficiency while collaborating across busi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $175K *

Unlock potential by leading enterprise data engineering initiatives, driving platform modernization, and enhancing operational excellence. Collaborate with cross-functional teams to deliver scalable...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading analytics initiatives that drive data-driven decision-making and enhance sales effectiveness across a large commercial organization. Collaborate with cross-functional teams...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$115K - $174K *

Elevate your career as you direct digital web analytics initiatives, ensuring accurate tagging and robust data governance. Collaborate with global teams to drive enterprise-level insights and enhance...

Reposted today

  •   5 - 7 years exp.  •   Food & Beverages

$160K - $240K *

Unlock the potential of data science by leading AI solutions across the enterprise. Drive adoption, integration, and value realization while collaborating with cross-functional teams to implement scal...

Yesterday

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$160K - $240K *

Transform enterprise AI strategy into scalable solutions by leading data science initiatives, driving AI adoption, and collaborating with cross-functional teams to enhance business processes and value...

2 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$136K - $160K *

Unlock potential by driving strategic partnerships with enterprise clients, leveraging your expertise in AdTech and consultative sales to navigate complex sales cycles and deliver impactful solutions...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$136K - $160K *

Engage with strategic enterprise accounts to drive growth and foster partnerships. Leverage expertise in AdTech and consultative sales to navigate complex cycles, aligning solutions with client object...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $135K *

Champion analytics initiatives to drive client success in healthcare advertising. Balance strategic insights with hands-on execution, delivering impactful data stories and fostering strong client rela...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Lead the charge in transforming complex market data into actionable insights that drive revenue growth and enhance forecasting accuracy within a dynamic medical device organization, partnering with cr...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $195K *

Empower customer engagement by leading the lifecycle marketing function. Develop high-performing teams and strategies to enhance product adoption and retention. Leverage data-driven insights to drive...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $195K *

Shape the future of lifecycle marketing by leading a high-performing team, defining strategies that connect customer engagement to measurable outcomes, and driving product adoption through innovative...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $195K *

Strategize and lead innovative lifecycle marketing initiatives, shaping customer engagement across B2B SaaS audiences. Build and develop a high-performing team while driving measurable outcomes from p...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $195K *

Redefine lifecycle marketing by leading a high-performing team to drive customer engagement and retention. Leverage data-driven strategies to connect product adoption to measurable growth outcomes acr...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Drive analytics excellence by managing projects that enhance customer experiences across channels. Collaborate with stakeholders to deliver impactful insights and foster decision-making through data-d...

Toronto, ONIn-Person

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $120K *

Lead the charge in delivering impactful BI solutions by managing analytics teams, enhancing client partnerships, and driving data governance initiatives to optimize insights and reporting across diver...

British Columbia, CARemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$209K - $388K *

Transform patient engagement strategies by leading a high-performing analytics team. Leverage advanced analytics and AI/ML to drive insights that enhance patient outcomes and optimize commercial strat...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead a dynamic account management team, driving strategic relationships with major health systems. Foster high-touch engagement, ensuring customer success and operational excellence while directly man...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$180K - $220K *

Reimagine the future of data and AI by leading strategic initiatives, driving growth, and delivering innovative solutions. Collaborate with cross-functional teams to shape our vision and enhance clien...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Drive the growth and success of our Data, AI & Cloud practice by leading strategic initiatives, managing P&L, and fostering high-performing teams to deliver innovative, data-driven solutions that tran...

Vancouver, BCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Shape the future of data-driven solutions by leading our Data, AI & Cloud practice. Drive strategic growth, manage P&L, and inspire cross-functional teams to deliver innovative consulting solutions gl...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Shape the future of data-driven solutions by leading our AI and cloud strategy, driving profitability, and enhancing client engagement through innovative insights and high-performing teams across our...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $210K *

Drive growth and innovation in data-driven strategies as a Managing Director. Lead teams, guide clients, and oversee financial performance, shaping the future of AI and cloud solutions in a dynamic en...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.