Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$160K - $200K *

Help us drive customer success and revenue growth by managing key accounts in Fortune 1000 companies. This role requires strategic thinking and the ability to lead teams while implementing innovative...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$107K - $192K *

Lead the charge in transforming operational data into actionable insights that enhance sales and profits. Collaborate with cross-functional teams to drive measurable improvements and support strategic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$107K - $192K *

Drive operational excellence by leveraging analytics to enhance sales and performance across the network. Collaborate with leadership to transform data into actionable insights, guiding strategic init...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$150K - $185K *

Empower client success by identifying digital opportunities, supporting sales, and designing tailored solutions. Collaborate across teams to enhance client engagement and drive revenue growth in a dyn...

3 days ago

  •   5 - 7 years exp.  •   Media

$135K - $155K *

Join a dynamic team to lead the development of innovative data solutions, enhancing decision-making across the institution. Drive strategic initiatives, foster collaboration, and build a high-performi...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$135K - $155K *

Transform data governance by leading cross-functional analytics initiatives that empower decision-making and enhance institutional trust through robust data solutions and a modernized ecosystem...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$237K - $296K *

Empower teams to achieve excellence in consumer data engineering by leading the strategy, modernization, and execution of scalable data platforms and analytical solutions, driving impactful insights a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $120K *

Lead impactful analytics projects by transforming data into compelling narratives. Collaborate with clients and teams to deliver innovative research solutions that drive business growth and enhance de...

Today

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Join our dynamic Business Analytics team to drive client success through data-driven insights, strategic planning, and innovative solutions. Collaborate with cross-functional teams to exceed business...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$149K - $224K *

Drive analytics excellence by leading a team to deliver impactful insights, enhance reporting capabilities, and support strategic decision-making across diverse business functions. Foster collaboratio...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in analytics for investment portfolios, transforming data into actionable insights that drive asset growth, retention, and client relationships. Collaborate with cross-functional teams...

Toronto, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Unlock potential by optimizing our Marketing Operations tech stack, managing CRM systems, and enhancing lead workflows. Collaborate with Sales to streamline processes and deliver actionable insights t...

Ottawa, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Empower innovation by leading the data and ML strategy, driving product outcomes through analytics and machine learning, and building a high-impact team in a growth-oriented tech environment...

Ventura, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$172K - $203K *

Empower the distribution strategy by designing and managing rate content across channels, ensuring accurate delivery and partner trust. Collaborate with cross-functional teams to build scalable progra...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate client marketing success by leading analytics initiatives, collaborating with teams, and delivering actionable insights. Drive performance measurement and data science solutions while mento...

5 days ago

  •   5 - 7 years exp.  •   Media

$120K - $145K *

Unlock potential by leading a team in Decision Sciences, driving analytics and insights for marketing success. Collaborate with stakeholders to deliver high-quality performance measurement and data-dr...

5 days ago

  •   5 - 7 years exp.  •   Media

$180K - $230K *

Elevate our data and AI capabilities by owning the semantic layer, defining key metrics, and leading a growing analytics engineering team to ensure consistency across our construction projects...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $160K *

Drive the development of a robust semantic layer for data and AI, defining key metrics and leading a growing analytics engineering team. Collaborate across functions to ensure consistency and accuracy...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $160K *

Drive the development of a semantic layer for a data and AI organization, defining key metrics and leading an analytics engineering team. Build core models and ensure definitional consistency across v...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$255K - $375K *

Lead the charge in shaping data-driven strategies and building a high-performing analytics team to enhance decision-making and drive ROI across diverse product portfolios in a dynamic environment...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$255K - $375K *

Transform your career by leading a high-impact data science team, shaping product strategies, and driving decision-making across diverse portfolios. Collaborate with cross-functional leaders to enhanc...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$255K - $375K *

Lead the charge in shaping data-driven strategies across a diverse portfolio, building a high-performing team to enhance decision-making and drive ROI opportunities in a dynamic, startup-like environm...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$255K - $375K *

Lead and grow a high-impact data science team, shaping product strategy and decision-making across diverse portfolios while driving analytics excellence and operational efficiency in a dynamic environ...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$153K - $229K *

Lead the charge in advanced analytics for underwriting and pricing, driving innovation through machine learning and AI. Build a high-performing team, collaborate with stakeholders, and enhance busines...

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$153K - $229K *

Transform advanced analytics in underwriting and pricing by leading a data science team. Drive high-value solutions, enhance decision-making, and ensure reliable, explainable outcomes while collaborat...

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.