Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$99K - $145K *

Elevate retail media operations by leading self-service strategies, optimizing campaign execution, and ensuring compliance. Collaborate across teams to drive operational excellence and enhance client...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$99K - $145K *

Unlock potential by leading self-service retail media operations, driving innovative strategies, and ensuring compliance. Collaborate with cross-functional teams to optimize campaign execution and enh...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$99K - $145K *

Unlock your potential by leading self-service retail media operations, driving innovative strategies, and ensuring operational excellence. Collaborate across teams to enhance campaign performance and...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$85K - $95K *

Lead the charge in enhancing resident care by managing a dedicated team, ensuring quality service delivery, and fostering strong relationships with residents and families through effective communicati...

Today

  •   Less than 5 years exp.  •   Healthcare

$85K - $100K *

Drive operational excellence in assisted living communities, ensuring high-quality resident care, regulatory compliance, and financial oversight while leading and supporting staff to achieve organizat...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join us to oversee daily operations of an assisted living community, ensuring high-quality resident care, regulatory compliance, and financial oversight while leading a dedicated team in a supportive...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Join us to lead and enhance operations in our assisted living community, ensuring high-quality resident care, regulatory compliance, and financial oversight while fostering a supportive team environme...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$180K - $210K *

Lead the charge in financial forecasting and analysis, driving strategic decisions that enhance top-line performance. Collaborate with senior leadership and cross-functional teams to optimize SaaS met...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $210K *

Drive impactful financial analysis and forecasting to enhance business performance. Collaborate with senior leadership and teams to connect key SaaS metrics with strategic decisions, ensuring effectiv...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join us to drive growth in enterprise accounts, owning the full sales cycle from prospecting to closing. Collaborate with a dynamic team to convert leads into revenue while leveraging market insights...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Transform client relationships by leading strategies that foster long-term partnerships, drive business growth, and enhance team performance across diverse client accounts while resolving challenges e...

4 weeks ago

  •   11 - 15 years exp.  •   Media

$150K *

Champion the Performance Media division by leading a team to drive profitable growth through strategic media buying, risk management, and cross-channel optimization while ensuring compliance and deliv...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$82K - $95K *

Lead the charge in planning and executing high-impact corporate events, managing teams and client relationships to deliver exceptional experiences for diverse audiences, from intimate meetings to larg...

2 days ago

  •   8 - 10 years exp.  •   Media

$82K - $95K *

Drive exceptional corporate events by leading teams and managing complex programs for Fortune 500 clients. Oversee logistics, budgets, and client relationships to deliver outstanding attendee experien...

2 days ago

  •   8 - 10 years exp.  •   Media

$82K - $95K *

Lead the planning and execution of corporate events, managing teams and client relationships to deliver exceptional experiences for diverse audiences. Oversee logistics, budgets, and program developme...

2 days ago

  •   8 - 10 years exp.  •   Media

$140K - $150K *

Shape the future of client engagement by leading strategic partnerships, delivering innovative marketing solutions, and inspiring high-performance teams to exceed expectations and cultivate lasting re...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$90K - $95K *

Join a team that's dedicated to enhancing resident care by leading and managing a skilled health services team. Collaborate with professionals to ensure quality service and foster positive relationshi...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$102K - $120K *

Elevate workplace change initiatives by leading strategic communications that drive employee engagement and adoption. Collaborate with cross-functional teams to ensure effective messaging and support...

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $175K *

Drive operational excellence in Client Services, enhancing team coordination, communication, and development. Collaborate across departments to support leaders and ensure seamless execution of process...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $95K *

Lead the charge in planning and executing high-profile corporate events, managing teams and client relationships to deliver exceptional experiences for diverse audiences, while overseeing logistics, b...

2 days ago

  •   8 - 10 years exp.  •   Media

$118K - $130K *

Champion cross-channel strategies by blending audience insights with connections planning. Collaborate with teams to create impactful consumer journeys and drive brand engagement through data-driven s...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$108K - $130K *

Serve as a strategic HR leader, guiding a team to enhance organizational effectiveness, drive talent initiatives, and partner with senior leaders to align HR strategies with business goals, ensuring a...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $145K *

Lead the charge in strategic communications, managing client relationships and executing impactful campaigns for purpose-driven organizations. Drive policy proposals and oversee a talented team to inf...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $145K *

Lead strategic communications initiatives for purpose-driven clients, managing relationships and executing impactful campaigns. Drive policy proposals and content development while overseeing a talent...

Washington, USRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Grow your career with a dynamic role focused on member engagement, driving strategic sales initiatives, and fostering relationships to enhance profitability and retention in your territory. Collaborat...

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.