Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Partner Program Growth & Experience Strategy
$125K - $150K *
Transform partner growth strategies by leading innovative referral programs, enhancing partner experiences, and driving collaboration across teams to maximize referral opportunities and business impac...
1 week ago
Director, Partner Program Growth & Experience Strategy
$135K - $160K *
Engage in strategic leadership to enhance partner referral programs, driving growth and collaboration across channels. Shape experiences that build partner confidence and optimize referral opportuniti...
1 week ago
Director, Partner Program Growth & Experience Strategy
$125K - $150K *
Create and lead innovative partner referral strategies to enhance growth and engagement across diverse partner channels, ensuring a differentiated experience that drives referrals and strengthens rela...
1 week ago
Director, Partner Program Growth & Experience Strategy
$135K - $160K *
Shape your career by leading partner referral strategies that enhance growth and engagement across diverse channels. Collaborate with cross-functional teams to drive impactful programs and elevate par...
1 week ago
Director, Partner Program Growth & Experience Strategy
$125K - $150K *
Shape the future of partner growth by leading strategic initiatives that enhance referral programs, strengthen partner experiences, and drive collaboration across teams to maximize business impact and...
1 week ago
Group Director, Experience Strategy
$160K - $190K *
Shape the future of customer experiences by leading omnichannel strategies, fostering collaboration, and driving innovative solutions that align with business goals and user needs across diverse brand...
1 week ago
$233K - $250K *
Lead the charge in advanced financial modeling and analysis for clean tech M&A projects. Cultivate client relationships and develop business plans to maximize opportunities while executing due diligen...
2 weeks ago
Director, Transactions & Diligence
$120K - $150K *
Collaborate with teams to lead real estate transactions from LOI to closing, ensuring smooth execution and alignment among stakeholders while enhancing processes for sustained growth in a fast-paced e...
Reposted 3 weeks ago
Director, AI Product Strategy & Growth
$160K - $180K *
Elevate product strategy and execution across a diverse AI portfolio, driving measurable growth and adoption while engaging with senior leadership and stakeholders to ensure impactful outcomes and gov...
5 days ago
Director, Strategic Business Development
$180K - $210K *
Help us drive strategic access to key banking executives, enabling our senior team to secure high-level meetings. Your focus will be on generating qualified access, not leads, through targeted outreac...
2 weeks ago
$85K - $90K *
Champion community growth by driving sales, marketing, and outreach efforts. Lead tours, build relationships, and ensure exceptional service while achieving census targets in a dynamic senior living e...
3 weeks ago
Director, Project Controls, Project & Development Services (Data Centers)
$161K - $190K *
Drive strategic planning and scheduling for large-scale capital programs, focusing on data center delivery. Lead teams, establish best practices, and influence stakeholders to ensure successful projec...
1 week ago
$125K - $150K *
Lead the charge in driving revenue growth by managing local sales teams, developing strategies, and fostering collaboration across departments. Empower your team to excel in a dynamic advertising land...
3 weeks ago
Senior Director, Product Management (ID Activation)
$125K - $295K *
Inspire innovative identity-driven audience activation through strategic product vision, management, and lifecycle ownership, leading cross-functional teams to enhance scalability, privacy, and effici...
Reposted 3 weeks ago
$110K - $120K *
Champion innovative creative strategies that drive business growth and engagement. Collaborate with senior stakeholders to align vision with enterprise goals while leading a high-performing creative t...
Reposted 2 days ago
Senior Project Manager, Growth
$80K - $110K *
Transform your career by leading strategic growth initiatives and managing complex proposals. Collaborate with cross-functional teams to drive new business opportunities and ensure best practices are...
2 weeks ago
Manager, Client Strategy & Operations
$100K - $120K *
Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...
Reposted 2 weeks ago
$125K - $150K *
Empower transformation by leading a cohesive, tech-driven client enablement strategy. Drive operational excellence across multiple functions, fostering a culture of continuous improvement while enhanc...
Yesterday
$125K - $150K *
Lead the strategic transformation of client enablement in a dynamic contact center environment. Drive innovation across AI, workforce management, and operational excellence to enhance client experienc...
Yesterday
Director, Payer Growth & Strategic Partnership - 3196
$125K - $150K *
Champion growth by optimizing payer partnerships and driving strategic initiatives. Collaborate with cross-functional teams to enhance contract performance and ensure operational excellence, while fos...
2 weeks ago
Director, Brand Marketing and Operations
$120K - $155K *
Lead the charge in brand marketing and operations, ensuring effective audience engagement and strategic planning. Collaborate across teams to integrate brand initiatives, optimize performance, and dri...
6 days ago
$95K *
Elevate your career by leading a skilled maintenance team, managing complex building systems, and ensuring smooth operations in a modern high-rise environment while implementing innovative maintenance...
Reposted 2 days ago
Director, Transaction Management
$150K - $180K *
Lead the charge in overseeing a dynamic transaction management team, driving commercial real estate activities, and ensuring alignment with client goals while fostering staff development and operation...
Reposted 1 week ago
Director | Family Preservation
$90K - $95K *
Champion the Family Preservation Services program, leading staff and fostering partnerships with community and governmental agencies while ensuring compliance with regulations and quality care for fam...
Reposted yesterday
$120K - $140K *
Lead the charge in innovative design strategies that elevate brand experiences across digital, print, and emerging technologies. Inspire teams to push creative boundaries while ensuring user-centered...
1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.