Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$110K - $130K *
Drive operational excellence by overseeing market performance and managing a portfolio of single-family rentals. Collaborate with teams to achieve business objectives and implement best practices for...
1 week ago
$110K - $130K *
Elevate the performance of designated markets by overseeing property management operations, leading teams, and driving strategic initiatives to achieve business goals and enhance efficiency across sin...
1 week ago
$110K - $130K *
Lead and inspire a diverse team in managing single-family home rentals, driving operational excellence and strategic growth across designated markets while ensuring compliance and enhancing performanc...
1 week ago
Associate Director, Media Planning
$106K - $153K *
Lead a media planning team to develop strategic, data-driven marketing solutions. Oversee complex campaigns, ensuring quality deliverables while fostering collaboration and innovation across internal...
1 week ago
Associate Director, Programmatic
$115K - $125K *
Unlock the potential of programmatic advertising by leading a dynamic team to drive client success. Collaborate with data experts to craft strategies, optimize campaigns, and ensure quality results ac...
1 week ago
Program Director, Professional Services
$180K - $200K *
Accelerate progress at regional Professional Services by leading teams, driving growth and quality in consulting engagements while fostering strategic partnerships and developing innovative service of...
Reposted 2 weeks ago
$150K - $180K *
Transform client relationships and fund operations by leading accounting, compliance, and reporting functions. Drive team performance and enhance brand reputation while ensuring client satisfaction an...
2 weeks ago
$150K - $180K *
Transform client accounting and relationship management by leading fund operations, ensuring compliance, and enhancing client satisfaction through strategic oversight and innovative solutions...
2 weeks ago
$89K *
Join a dynamic team to lead video storytelling at a prestigious medical center. Oversee productions from concept to final approval, blending creativity with project management to deliver impactful con...
1 week ago
$80K - $95K *
Engage with clients to drive strategic account management, ensuring seamless execution of marketing initiatives. Collaborate closely with the Account Executive to foster relationships and deliver exce...
3 weeks ago
$80K - $95K *
Join a team that's redefining client engagement by managing key accounts and driving innovative solutions in face-to-face marketing. Leverage your expertise to support sales initiatives and deliver ex...
3 weeks ago
$180K - $215K *
Transform the HR landscape by leading the People function, enhancing performance management, and fostering a culture of growth and trust in a dynamic, AI-native environment. Drive strategic initiative...
1 week ago
Clinical Services Director (RN)
$83K - $88K *
Lead the charge in enhancing resident care by overseeing clinical services, ensuring compliance, and fostering a supportive environment for staff and families. Your expertise will shape the quality of...
1 week ago
Director, Experience / Creator Events
$115K - $135K *
Join a team that's shaping innovative experiential solutions while leading client services. Oversee project delivery from concept to execution, nurture client relationships, and scale talent in a dyna...
Reposted 2 days ago
$95K - $115K *
Transform client relationships by leading operational excellence and cross-functional initiatives. Drive service quality and satisfaction for complex clients while mentoring team members and enhancing...
3 weeks ago
Director, Data & Distribution Partnerships
$190K - $275K *
Advance the Data & Distribution Partnerships function by innovating and scaling data reseller and distribution models, building commercial arrangements, and leading a team to create revenue-generating...
Reposted 2 weeks ago
Director, Business Development (San Francisco)
$160K - $180K *
Join a team that's revolutionizing Future Mobility by driving net-new business and building strategic relationships. Leverage your expertise in B2B sales to expand our presence and impact in the dynam...
2 weeks ago
$100K - $125K *
Drive strategic insights and innovative solutions to enhance brand impact across diverse clients. Collaborate with teams to translate data into actionable strategies, fostering a culture of creativity...
5 days ago
Project Manager, Project & Development Services
$110K - $130K *
Join a team that's dedicated to delivering exceptional real estate projects. Oversee design, planning, and construction phases while ensuring client satisfaction and adherence to budgets and timelines...
Today
Project Manager, Project & Development Services
$102K - $120K *
Champion project success by managing timelines, budgets, and client interactions. Collaborate with teams to ensure quality execution of tenant improvements and adherence to regulations, while fosterin...
2 weeks ago
Director, Technical Services US
$168K - $252K *
Pioneer a transformative role leading US Technical Services, driving operational excellence, financial performance, and customer satisfaction across diverse teams. Collaborate to enhance service deliv...
1 week ago
Director, Integrated Strategy & Planning
$140K - $150K *
Unlock potential by leading audience-first media strategies that connect client goals with consumer insights. Drive impactful planning across national and local markets, leveraging advanced tools to i...
5 days ago
Business Development Manager, San Francisco
$80K - $100K *
Join a team that's driving growth by building strategic partnerships in real estate. Leverage your business development expertise to manage deals and foster relationships with key stakeholders in a fa...
1 week ago
$120K - $145K *
Transform business operations by owning P&L, leading teams, and driving growth. Collaborate with leadership to implement scalable processes and ensure financial performance while fostering a safety-fi...
1 week ago
$80K - $90K *
Optimize client success by managing a diverse portfolio, leading teams, and aligning strategies with client goals. Drive results through effective project management and relationship building across v...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.