Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$110K - $130K *

Join a team that's driving growth in the public sector by cultivating client relationships and identifying new business opportunities. This leadership role shapes market strategies and strengthens the...

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$116K - $145K *

Elevate your career by driving business growth and client relationships in a dynamic environment. Lead strategic initiatives, foster collaboration, and achieve key performance metrics while managing a...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Unlock potential by driving strategic growth and partnerships within the U.S. Department of Health and Human Services. Engage with stakeholders to identify opportunities, develop solutions, and enhanc...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Transform client services in market research by driving growth, building enduring relationships, and elevating delivery standards while expanding business opportunities in the life sciences sector thr...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$142K - $167K *

Grow your career with a Senior Director role, managing custom research studies for global clients. Leverage your expertise to deliver impactful insights, oversee project teams, and build strong client...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$142K - $167K *

Champion client success by leading high-impact research projects, managing teams, and delivering actionable insights. Drive revenue growth and foster strong client relationships while ensuring quality...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$142K - $167K *

Lead the charge in delivering impactful brand research solutions, managing multiple project teams, and fostering strong client relationships to drive revenue growth and client satisfaction in a dynami...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$142K - $167K *

Shape impactful client relationships by leading custom research projects, driving insights, and managing teams to deliver high-quality results. Oversee a portfolio generating $2.5-$5M in revenue while...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$142K - $167K *

Drive impactful client relationships and lead high-value research projects, managing teams to deliver insights that enhance brand performance. Shape strategies for growth while ensuring client satisfa...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $165K *

Elevate client outcomes by leading strategic media effectiveness initiatives, driving growth through insightful research and advisory. Collaborate with senior stakeholders to influence investment deci...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $165K *

Elevate client outcomes by leading strategic media effectiveness initiatives. Drive growth through insightful research, influence investment decisions, and build high-performing teams to deliver excep...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $165K *

Elevate your career by leading strategic client accounts, driving growth through media effectiveness research, and shaping impactful strategies that influence investment decisions and client outcomes...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $165K *

Transform client outcomes by leading strategic media effectiveness initiatives. Drive growth through insightful research and advisory, while managing high-value accounts and building high-performing t...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$135K - $165K *

Shape the future of client success by leading strategic media effectiveness initiatives. Drive growth and influence investment decisions through expert advisory and innovative research, ensuring opera...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Shape the future of client partnerships by leading loyalty strategies and cross-functional teams to enhance retail programs, driving measurable impact and client satisfaction in a fast-paced environme...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the charge in enhancing client relationships and loyalty strategies, driving impactful programs across retail accounts. Collaborate with cross-functional teams to deliver measurable results and f...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$121K - $194K *

Lead operational excellence in media business operations, overseeing financials and team management across regions. Collaborate with clients and internal teams to drive efficiency and growth in advert...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$145K - $175K *

Unlock potential by serving as a strategic advisor to enterprise clients, guiding them through complex stakeholder environments with predictive intelligence and data-driven insights to drive impactful...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $145K *

Grow your career with a dynamic role leading client services in retail. Drive client satisfaction, revenue, and organic growth while navigating complex loyalty programs and fostering strong partnershi...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$95K - $100K *

Join a team that's driving client success through innovative integrated marketing solutions. Oversee performance media strategies, manage client relationships, and lead cross-functional teams to achie...

1 week ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Empower your career by leading a dedicated team in delivering exceptional custodial services. Drive operational excellence, build strong client relationships, and inspire diverse teams while shaping t...

Petawawa, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock your potential as a strategic leader in facility management, overseeing custodial services and driving operational excellence. Enhance client relationships, lead high-performing teams, and ensu...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to delivering exceptional custodial services. Lead a talented Housekeeping team, engage with stakeholders, and enhance client satisfaction while managing operational excel...

Kelowna, BCIn-Person

1 month ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead a team in delivering high-quality custodial services across a vibrant post-secondary campus. Foster client relationships, ensure compliance, and drive operational excellence while advancing your...

Victoria, BCIn-Person

1 month ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.