Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$150K - $180K *
Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...
2 weeks ago
$130K - $160K *
Lead the charge in delivering strategic and operational excellence across high-profile medical affairs accounts, fostering client relationships and guiding teams to achieve exceptional results in publ...
1 week ago
$96K - $120K *
Empower strategic growth by leading paid search initiatives across retail media networks. Collaborate with cross-functional teams to optimize performance, deliver insights, and ensure client satisfact...
3 weeks ago
Senior Director, Finance Transformation
$245K - $392K *
Unlock potential by leading finance transformation initiatives that leverage AI, automation, and advanced analytics. Drive a multi-year roadmap, modernize workflows, and shape a high-performing financ...
Yesterday
Assistant Director, Supervision
$127K - $171K *
Lead a dynamic team in overseeing compliance and supervision for securities and investment advisers. Drive risk mitigation strategies, enhance supervisory frameworks, and collaborate with cross-functi...
3 days ago
$225K - $295K *
Accelerate progress at the forefront of contract lifecycle management by driving innovation and strategic solutions. Collaborate with sales teams to enhance customer satisfaction and market leadership...
3 weeks ago
Financial Services Marketing Manager
$80K - $95K *
Unlock your potential by managing client relationships and Meta campaigns. Drive performance, optimize strategies, and ensure client satisfaction while leading multiple accounts in a dynamic, hands-on...
Yesterday
Financial Services Marketing Manager
$80K - $95K *
Engage clients by managing a portfolio of accounts, optimizing Meta campaigns, and driving performance. Lead strategic conversations, deliver actionable insights, and ensure client satisfaction throug...
1 week ago
VP, Head of Digital Product Engineering
$196K - $275K *
Accelerate progress at the forefront of digital product engineering, leading commercial growth and innovative solutions. Engage with clients to address complex challenges, leveraging technology and pr...
2 days ago
Director, Sales - New Logo - West
$175K - $215K *
Join a team that's driving enterprise sales success by leading and mentoring a high-performing sales force. You'll develop strategies, foster collaboration, and engage with key customers to achieve am...
1 week ago
$150K - $200K *
Accelerate progress at the forefront of product innovation, leading a team to drive strategy and customer experience for a key transaction management platform while embedding AI to enhance efficiency...
1 week ago
Sr. Director, Executive & Internal Communications
$195K - $325K *
Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...
Reposted 5 days ago
Lead Marketing Strategist - Member Retention and Engagement
$110K - $130K *
Lead integrated member retention marketing strategies to enhance engagement, reduce disenrollment, and improve health plan renewals. Collaborate across teams to develop data-driven communications and...
2 weeks ago
$125K *
Lead the charge in medical strategy by collaborating with teams to shape innovative brand tactics, enhancing agency-client relationships and driving research initiatives in a fast-paced environment to...
Reposted 5 days ago
$159K - $211K *
Join us in transforming quality operations by leading a robust PACE quality program, ensuring compliance and care excellence while collaborating cross-functionally to enhance participant outcomes and...
3 weeks ago
Director, Marketing Programs | Remote, USA
$150K - $180K *
Empower our marketing initiatives by leading enterprise programs and events strategy. Drive alignment across teams, manage budgets, and ensure impactful experiences that enhance brand visibility and s...
3 weeks ago
$110K - $130K *
Lead the charge in transforming complex genomic data into compelling narratives that resonate with audiences, driving engagement across diverse channels while collaborating with cross-functional teams...
1 week ago
Director, Ads Product Marketing
$202K - $213K *
Lead a dynamic team of product marketers to shape the future of advertising strategies, ensuring seamless product launches and cohesive messaging that drives market leadership and enhances advertiser...
2 weeks ago
Director, Ads Product Marketing
$203K - $214K *
Transform the Ads ecosystem by leading a team of product marketers to create cohesive go-to-market strategies, ensuring seamless product launches and a strong narrative that drives advertiser engageme...
2 weeks ago
Client Growth Manager - Americas
$110K - $125K *
Unlock potential by driving revenue growth for a diverse portfolio of North American clients. Act as a strategic partner, enhancing relationships and identifying new opportunities to accelerate their...
Reposted 6 days ago
Director, Business Development, US West
$130K - $155K *
Join a dynamic team to develop and execute sales strategies transforming oncology translational science. Drive business opportunities, form strategic partnerships, and manage key relationships while n...
Reposted 1 week ago
Asset Services Technical Director
$135K - $165K *
Empower strategic direction and operational excellence in Facility Condition Assessments, leading national initiatives, client engagement, and service innovation to enhance organizational performance...
Today
$110K - $130K *
Transform product strategy in Chemical & Workplace Safety by leading initiatives from discovery to delivery. Collaborate across teams to balance customer needs and business goals, driving measurable o...
3 weeks ago
Senior Director, Identity and Access Management
$250K - $300K *
Transform the future of identity and access management by leading strategic initiatives, modernizing legacy systems, and ensuring compliance with evolving security standards. Drive operational effecti...
3 weeks ago
Vice President & General Manager, Connected Solutions - South Florida
$160K - $200K *
Optimize operational excellence and client service as a senior leader overseeing a complex Connected Solutions hub, ensuring high standards in production, technical operations, and team performance fo...
6 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.