Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$130K - $170K *

Drive procurement excellence by optimizing vendor strategies, leveraging AI, and enhancing technology sourcing. Collaborate with leadership to shape a strategic roadmap that maximizes value and effici...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$110K - $120K *

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$200K - $240K *

Drive the growth and impact of the B Corp movement in the US and Canada, leading strategic initiatives, fostering partnerships, and enhancing community engagement to position purpose-driven business a...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Business Services

$64K - $162K *

Transform creative visions into reality by leading a talented design team, driving innovative strategies, and ensuring high-quality project execution across various media platforms while collaborating...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $150K *

Join a team that's driving customer success by managing strategic accounts, enhancing retention, and leading a dedicated team. Shape best practices and leverage automation to optimize account manageme...

Florida, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Champion client success by managing relationships with Tier 1 enterprise accounts, ensuring seamless onboarding, driving product adoption, and enhancing client health for long-term retention and growt...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $117K *

Lead the charge in developing integrated brand strategies that inspire creativity and drive growth. Collaborate across teams to translate insights into actionable plans, ensuring clarity and connectio...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$80K - $95K *

Partner with us to enhance client success by designing tailored solutions, onboarding enterprise clients, and driving growth through consultative selling and relationship management, ensuring exceptio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $180K *

Drive growth in the Financial Services Industry by leveraging data insights and building trusted client relationships. Collaborate with cross-functional teams to deliver tailored solutions that meet e...

Boston, MARemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Champion the GMV success for top brand partners by fostering executive relationships, driving commercial strategies, and prioritizing growth opportunities. Engage in high-stakes negotiations and colla...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$78K - $120K *

Elevate client success by driving adoption and optimizing claims operations. Collaborate with cross-functional teams to deliver measurable business value and enhance customer outcomes in the insurance...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $215K *

Collaborate with senior leaders to design and implement global HR strategies, driving organizational performance and employee engagement while leading a team of HR professionals in a dynamic environme...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Transform client relationships by driving business growth, securing profitable projects, and leveraging market access expertise. Lead teams to exceed expectations while identifying industry trends and...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Drive strategic growth and retention by managing high-value enterprise accounts, fostering executive relationships, and leading contract negotiations to align client objectives with innovative solutio...

Minneapolis, MNRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $100K *

Lead the execution and optimization of programmatic campaigns, fostering client relationships and mentoring team members to achieve strategic goals and enhance performance in a collaborative environme...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$153K - $200K *

Lead the charge in shaping corporate communications and brand strategy, enhancing market presence and credibility. Collaborate with executives and teams to amplify messaging and drive impactful initia...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $150K *

Shape the future of healthcare technology by leading clinical strategy initiatives to enhance drug diversion prevention and ensure patient privacy compliance. Drive impactful relationships, educate st...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $200K *

Transform public safety sales by leading a regional team, enhancing performance, and driving success through effective coaching and recruitment. Collaborate across departments to build a predictable p...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$185K - $225K *

Accelerate your career by leading revenue cycle improvements for healthcare organizations. Drive compliance, enhance financial performance, and foster collaborative teams to achieve impactful client o...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$190K - $240K *

Accelerate progress at strategic partnerships in the NAMER region by identifying, onboarding, and managing key partners. Drive revenue growth through collaboration, enablement, and relationship manage...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$127K - $150K *

Lead the charge in managing complex projects, ensuring client satisfaction through effective coordination, budget management, and team supervision while driving project success across all phases...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $120K *

Drive revenue growth by leading high-performing sales teams and executing strategic sales initiatives. This role combines leadership with deep expertise in performance marketing to achieve ambitious b...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Media

$120K - $200K *

Drive account growth by managing client relationships and fostering strategic partnerships. This dynamic role engages with clients, executing sales strategies to expand product adoption while ensuring...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $210K *

Shape the future of our revenue operations by optimizing strategies, driving cross-team collaboration, and ensuring sustainable growth through data-driven insights and accountability across all GTM fu...

CanadaRemote

1 month ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.