Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$150K - $180K *

Join a dynamic team dedicated to empowering buyers through innovative AI-driven software solutions. As a senior software engineer, you'll take ownership of critical projects, transforming business cha...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Develop and maintain robust, scalable systems ensuring performance, reliability, and security. Drive best practices in SRE, mentor engineers, and lead innovative cross-functional projects to enhance s...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$185K - $260K *

Lead the charge in architecting and enhancing developer tools that empower engineers to deliver quality software swiftly while tackling complex technical challenges with innovative solutions...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$325K - $360K *

Champion ChromeOS as a dedicated platform, overseeing device management, policy automation, and lifecycle processes for vendor teams, while collaborating with IT and security to ensure seamless operat...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Own ChromeOS as a platform, managing device standards and policies. Drive zero-touch enrollment and lifecycle management for vendor fleets while collaborating with IT and security teams to ensure seam...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Grow your career with a dynamic team managing ChromeOS as a platform. Own device standards, policy management, and lifecycle for vendor fleets while collaborating across teams to enhance security and...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Take ownership of ChromeOS as a platform, managing device standards, policies, and lifecycle for vendor teams. Collaborate with IT and security to ensure seamless integration and support for a growing...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Transform ChromeOS management for a global fleet, ensuring seamless device integration, security, and lifecycle oversight. Collaborate with teams to define standards and automate processes, enhancing...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by leading a team in architecting scalable, fault-tolerant software solutions. Drive technical excellence and mentor engineers while shaping the future of our platform services wit...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$166K - $220K *

Join us to build cutting-edge ML infrastructure for autonomous perception systems, enhancing training and data platforms across defense technology. Collaborate with engineering teams to innovate and o...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$86K - $198K *

Drive mission-critical test engineering for military systems, developing detailed plans and conducting evaluations. Collaborate with teams to analyze performance, resolve issues, and ensure operationa...

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Advance software development by creating and maintaining applications, ensuring adherence to design specifications and standards. Collaborate with teams to deliver projects on time while enhancing you...

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$152K - $221K *

Empower innovation by collaborating with partners to develop cutting-edge solutions using advanced technologies. Leverage your expertise in web and programming languages to enhance user experiences an...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $213K *

Drive innovative solutions in authentication and authorization for AWS, ensuring security and reliability at scale. Collaborate with cross-functional teams to design and implement high-quality softwar...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Champion reliability by enhancing observability and performance for a global life sciences client. Work directly with engineering teams to build a dependable internal agent platform, ensuring clear vi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Advance your career by building a robust agent platform on AWS Bedrock. Collaborate with engineers to enhance observability, drive incident readiness, and optimize cost monitoring, ensuring reliabilit...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by ensuring the dependability of an innovative internal agent platform on AWS Bedrock. Collaborate with engineering teams to build observability, instrumentation, and incident readine...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing an AWS Bedrock platform’s visibility and reliability. Collaborate with engineers to implement instrumentation, observability integrations, and alerting strategies that opt...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $200K *

Unlock potential by leading complex technical solutions and mentoring teams. Drive innovation in Hazardous Energy Control and electrical safety while collaborating across disciplines to enhance operat...

4 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$143K - $194K *

Unlock potential by designing innovative software solutions for satellite systems. Collaborate with a skilled team to tackle complex challenges, ensuring high reliability and performance in mission-cr...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$138K - $182K *

Optimize CI/CD pipelines and automate workflows in Azure Databricks. Collaborate with cross-functional teams to enhance data integration and maintain infrastructure-as-code practices, ensuring efficie...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$146K - $218K *

Build the future of AI Inference Networking by engaging with open-source communities. Collaborate globally to enhance our service portfolio, advocate best practices, and drive innovation in network in...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $152K *

Innovate in AI Inference Networking by engaging with open-source communities. Collaborate globally to enhance product features, evaluate technologies, and advocate best practices, driving the future o...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's shaping the future of site reliability engineering. Leverage your skills in automation, cloud technologies, and CI/CD practices to enhance operational efficiency and reliability acr...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $188K *

Unlock your potential as a full-stack developer, contributing to cloud-native applications and AI features. Collaborate with senior engineers, enhance your skills, and deliver impactful software solut...

Today

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.