Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$162K - $316K *

The Junior Backend Software Engineer will be responsible for developing TikTok's proprietary CRM platform, focusing on backend development to create a scalable and market-leading SaaS solution. This r...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Shape the future of developer experience by owning projects from concept to production. Collaborate across teams to enhance APIs, tools, and observability, ensuring seamless integration for developers...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by driving the development of innovative tools for developers. Own projects from inception to production, enhancing user experience and operational efficiency across our platform...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Take ownership of the product development pipeline, driving innovation from concept to launch. Collaborate with cross-functional teams to deliver 10+ new SKUs annually, ensuring compliance and retail...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Join a dynamic DevOps team to enhance the reliability and performance of our production systems. You'll leverage modern cloud technologies to ensure high availability and security, and directly suppor...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $150K *

Transform the insurance broker experience by developing AI-driven full stack solutions. Collaborate across teams to design, implement, and enhance intelligent systems that automate processes and deliv...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $155K *

Explore your career by collaborating with experts to enhance health features on iOS and Apple Watch. This role demands a self-motivated engineer with strong technical and interpersonal skills to drive...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$172K - $225K *

Lead the charge in developing innovative fullstack solutions, guiding technical direction, and enhancing team capabilities. Collaborate across functions to deliver robust, scalable products while ment...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$176K - $220K *

Take ownership of a dynamic engineering team, enhancing developer productivity and system reliability through innovative infrastructure solutions while fostering a collaborative and inclusive environm...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$317K - $475K *

Shape the future of contact center solutions by leading a global team, driving technical strategy, and engaging with enterprise customers to deliver innovative, reliable solutions that address complex...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$317K - $475K *

Join a team that's shaping the future of contact center solutions. Lead a global team, engage with enterprise customers, and drive technical strategy while delivering innovative solutions that address...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$317K - $475K *

Lead and grow a global team while shaping technical strategy and engaging with enterprise customers. Drive solutions for complex contact-center challenges, collaborating across teams to deliver truste...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of automation as a DevOps-focused engineer, driving CI/CD integration and infrastructure support. Collaborate with teams to enhance tools and troubleshoot complex issues, ensuring sea...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive innovation in data engineering by designing robust data solutions, optimizing performance, and collaborating with cross-functional teams to ensure seamless data integration and analysis for dive...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$117K - $160K *

Lead the optimization of propulsion subsystem testing by enhancing hardware and software capabilities, training operators, and resolving non-conformances to ensure production efficiency and quality in...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Tackle the challenges of building scalable backend services in a cloud environment. Collaborate with cross-functional teams to enhance the Temporal Cloud experience, focusing on reliability, performan...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to delivering innovative development projects. Collaborate with key stakeholders across various functions to drive site acquisition, project management, and operational su...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Empower enterprise clients by leading technical sales cycles, designing tailored solutions, and delivering impactful demos. Collaborate with cross-functional teams to drive customer success and naviga...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$168K - $227K *

Lead the architectural vision for a platform enabling seamless data center operations. Collaborate across teams to enhance user experiences, drive self-service onboarding, and mentor engineers while e...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $250K *

Partner with us to enhance our core infrastructure platform, leading initiatives that empower engineering teams to build and operate our extensive product catalog efficiently. Drive collaboration and...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$180K - $240K *

Contribute to the development of high-performance backend systems, focusing on scalable data activation platforms. Engage in end-to-end ownership of technical initiatives, collaborating with cross-fun...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $240K *

Join a team that's shaping the future of data activation by designing high-throughput, low-latency distributed systems. Take ownership of technical initiatives and collaborate with product teams to en...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $320K *

Drive innovation by architecting high-performance backend systems for a cutting-edge data platform. Collaborate with cross-functional teams to enhance user experience and optimize data workflows, ensu...

Vancouver, BCRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $155K *

Shape the future of Audible's applications by leading complex technical initiatives, mentoring developers, and driving innovative solutions in a collaborative, agile environment...

1 week ago

  •   Less than 5 years exp.  •   Media

$174K - $252K *

Innovate cutting-edge software solutions, leveraging AI and ML technologies. Collaborate with diverse teams to enhance product functionality and user experience, while tackling complex challenges in a...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.