Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$263K - $395K *

Lead and influence AI-native technology initiatives, ensuring cohesive architectural standards across R&D. Deliver innovative solutions while mentoring engineering teams and shaping domain-wide practi...

RemoteRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Take ownership of key enterprise accounts, driving adoption and growth through technical expertise. Collaborate with customers to deliver tailored solutions, build demos, and guide implementations whi...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $288K *

Lead the charge in developing cutting-edge digital applications leveraging AI, optimizing performance across major cloud platforms while driving excellence in software engineering practices and collab...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$128K - $192K *

Empower customers to achieve maximum value from our solutions by acting as a strategic advisor and facilitator. Collaborate with teams to drive engagement, enhance adoption, and identify growth opport...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $192K *

Join a team that's dedicated to empowering customers and enhancing satisfaction through effective management of relationships, driving user adoption, and facilitating strategic consultations for optim...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $192K *

Elevate customer success by guiding clients through their Workday journey. This role emphasizes relationship-building, strategic communication, and driving adoption, ensuring customers maximize the va...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Manage and elevate customer success initiatives, ensuring clients maximize value from our AI-powered platform. Lead a dedicated team, shape post-sales strategies, and foster strong relationships to dr...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $186K *

Shape the future of IT operations by leading a dynamic team in a fast-paced environment. Drive innovation in SaaS infrastructure, enhance security, and implement AI solutions to elevate employee exper...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $186K *

Accelerate progress at a dynamic SaaS environment by leading IT operations, enhancing system performance, and mentoring engineers. Collaborate across teams to implement AI solutions and ensure secure...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $186K *

Take ownership of our IT infrastructure by leading the design and maintenance of complex systems. Collaborate with cross-functional teams to enhance security and performance while mentoring engineers...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $190K *

Elevate your career by collaborating with cross-functional teams to create innovative applications. Lead initiatives, mentor peers, and architect scalable systems while driving technical excellence an...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$83K - $124K *

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Take ownership of complex engineering projects, collaborating with customers to design, build, and deploy innovative solutions using advanced technologies. Drive technical outcomes from discovery to p...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $175K *

Drive the development of integrated workflows across supply chain, manufacturing, and quality systems. Collaborate with cross-functional teams to enhance operational efficiency through automation and...

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$143K - $194K *

Engineer innovative back-end systems and applications leveraging large language models. Collaborate with cross-functional teams to enhance service architecture, optimize performance, and deliver excep...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$186K - $267K *

Drive the migration and operation of specialized Kubernetes workloads, enhancing reliability and scalability. Collaborate with cross-functional teams to ensure production readiness and optimize perfor...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$186K - $267K *

Advance your career by leading the migration and operation of specialized Kubernetes workloads, enhancing reliability and scalability for cloud services while collaborating across teams to drive techn...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$186K - $267K *

Transform the Kubernetes landscape by leading the migration of services to an internal platform, ensuring reliability and scalability while collaborating with cross-functional teams to enhance cloud c...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$186K - $267K *

Elevate cloud connectivity by leading the migration of Kubernetes services, ensuring reliability and scalability while collaborating across teams to enhance platform engineering initiatives and operat...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$186K - $267K *

Lead the migration and support of specialized Kubernetes workloads, enhancing reliability and scalability. Collaborate across teams to drive operational excellence and implement production-quality sof...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$176K - $256K *

Lead the charge in negotiating critical infrastructure agreements to support large-scale data center development. Collaborate with cross-functional teams to ensure timely, cost-effective delivery of l...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Manage technical support and incident resolution for Microsoft 365, enhance deployment operations, and drive continuous improvement initiatives to ensure excellent customer service and system performa...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $147K *

Join a team that's focused on designing and implementing innovative software solutions, driving development from coding to deployment, while mentoring peers and integrating technologies to enhance cus...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$159K - $215K *

Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Develop your skills in software support by resolving equipment application issues, assisting field engineers, and enhancing customer satisfaction through effective troubleshooting and documentation pr...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.