Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$155K - $211K *

Transform the pre-sales landscape as a Solutions Engineer, collaborating with teams to deliver tailored demos, design technical solutions, and drive customer success while shaping best practices in a...

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$195K - $229K *

Transform database architecture by leading high-availability strategies, optimizing performance, and ensuring security across multi-cloud environments. Collaborate with cross-functional teams to drive...

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $110K *

Optimize innovative software solutions by designing and developing scalable web applications. Collaborate with cross-functional teams to deliver impactful products while maintaining high code quality...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Join a team that's driving innovative software solutions as a Full Stack Developer. Collaborate with passionate engineers to design, develop, and maintain applications that make a real impact across f...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $194K *

Elevate operational excellence by leading database architecture and governance across multi-cloud environments. Collaborate with cross-functional teams to ensure high availability, security, and perfo...

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $150K *

Empower groundbreaking AI development by designing and implementing custom API integrations, collaborating closely with strategic partners to enhance RAG capabilities and optimize client experiences a...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Shape the future of technology engineering by providing strategic leadership and driving modernization initiatives. Influence architectural standards and mentor teams to enhance operational efficiency...

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$170K - $205K *

Unlock the potential of our Pro offering by leading product strategy and roadmap. Collaborate across teams to enhance customer experiences for short-term rental operators and HOAs, ensuring scalable s...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$174K - $252K *

Engineer innovative software solutions, leading design reviews and enhancing product quality. Collaborate with teams to develop and maintain scalable applications, ensuring best practices in coding an...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$174K - $252K *

Elevate software development by designing, testing, and launching innovative applications. Collaborate with teams to enhance user experience and ensure high-quality code while leading design reviews a...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $266K *

Join us to lead business development and technical solutions for Navy clients. Drive growth strategies, engage with stakeholders, and deliver innovative solutions while managing contract execution and...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $140K *

Contribute to impactful software solutions by developing, testing, and maintaining web applications. Collaborate with cross-functional teams to enhance user experiences and implement new features in a...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower our mission by designing and developing low-code solutions using Microsoft Power Platform. Collaborate with stakeholders to deliver secure, compliant, and scalable applications that support th...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $155K *

Engineer exceptional frontend experiences, optimizing React for superior performance. Own product surfaces and drive development of interactive verification and reporting features, impacting users dai...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$196K - $230K *

Drive the development of innovative mobile experiences, collaborating with cross-functional teams to create intuitive Android applications that empower users in their financial journeys, while ensurin...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$176K - $200K *

Unlock potential by partnering with product teams to embed security in software development. Drive secure practices, conduct reviews, and enhance security frameworks while addressing emerging threats...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $220K *

Shape the future of digital assets by designing and building robust APIs and services. Collaborate with cross-functional teams to enhance user experiences and drive innovation in a fast-paced environm...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $174K *

Contribute to the development of innovative web applications, collaborating across teams to solve complex problems and enhance user experiences. Play a key role in driving product development within a...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$183K - $206K *

Transform AI observability by developing end-to-end capabilities, architecting data models, and collaborating with cross-functional teams to enhance user workflows and insights into agent performance...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $195K *

Drive innovation by developing robust AI infrastructure solutions that empower teams to build, deploy, and manage AI applications. Collaborate across disciplines to enhance developer experience and en...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Elevate your career by leading technical support for Field Service Engineers. Resolve complex issues, enhance team capabilities, and drive improvements in service quality while ensuring customer satis...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $135K *

Lead the charge in delivering innovative software solutions while mentoring a talented team. Collaborate with cross-functional groups to enhance healthcare systems, ensuring reliability and scalabilit...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Lead the charge in optimizing our software factory and internal tools, enhancing developer experience and AI integration. Collaborate with engineering teams to streamline workflows, ensuring faster, m...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape the future of software engineering by owning critical product features, collaborating cross-functionally, and driving technical excellence in a dynamic, innovative environment focused on scalabl...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.