Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Technical Program Manager
$102K - $164K *
Lead the charge in shaping program strategy and execution across Customer Operations and Brand Marketing, driving collaboration and innovation to enhance customer experience and brand identity through...
2 weeks ago
Senior Product Manager, Platform Ecosystem
$113K - $149K *
Shape the future of our developer ecosystem by leading product strategy, enhancing user experience, and driving marketplace growth. Collaborate with cross-functional teams to deliver innovative soluti...
Yesterday
Senior Solution Engineer - Nonprofits
$113K - $151K *
Help us empower nonprofits by leveraging Salesforce solutions to enhance their impact. Collaborate with mission-driven organizations, delivering innovative technology solutions that drive success and...
1 week ago
Professional Services Engineer
$80K - $95K *
Unlock potential by leading high-level server and networking implementations, ensuring seamless integration for new and existing customers while documenting processes and maintaining communication wit...
3 days ago
Professional Services Engineer
$80K - $95K *
Drive impactful server and network implementations, ensuring seamless integration and support for customer solutions. Collaborate with teams to document processes, manage projects, and enhance client...
3 days ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
$88K - $287K *
Transform your career by designing and deploying AI solutions in enterprise environments. Collaborate with experts to create impactful systems, leveraging cutting-edge tools and frameworks while drivi...
1 week ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
$88K - $287K *
Unlock your potential as a Forward Deployed Engineer, collaborating with teams to design and deploy AI solutions that drive real business impact in production environments. Engage with cutting-edge te...
1 week ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
$97K - $316K *
Transform enterprise environments by designing and deploying AI solutions. Collaborate with teams to deliver impactful, production-ready systems while leveraging cutting-edge technology and best pract...
1 week ago
Engineering Manager - Member Experience
$179K - $224K *
Join a team that's dedicated to delivering high-quality member-facing systems. As an Engineering Manager, you'll lead a squad through the entire development lifecycle, ensuring accountability, quality...
3 weeks ago
Staff Software Engineer (DevOps / Platform Engineering)
$180K - $240K *
Join a dynamic team to lead and enhance AWS infrastructure for real-time AI voice systems. Drive operational excellence, mentor engineers, and ensure secure, scalable solutions that support rapid prod...
3 weeks ago
Staff Software Engineer (DevOps / Platform Engineering)
$190K - $250K *
Join a team that's redefining infrastructure for real-time AI voice systems. In this leadership role, you'll enhance AWS platforms, drive operational excellence, and mentor engineers to support rapid...
3 weeks ago
$150K - $180K *
Join a dynamic team to tackle complex healthcare challenges by developing full-stack solutions. Collaborate with cross-functional teams to define problems, implement features, and integrate AI, ensuri...
1 week ago
$95K - $125K *
Lead the charge in developing innovative enterprise solutions that enhance operational efficiency and drive digital transformation. Collaborate with stakeholders to deliver scalable, secure, and maint...
1 week ago
$95K - $125K *
Transform enterprise solutions by driving design, development, and implementation. Collaborate with stakeholders to enhance operational efficiency and accelerate digital transformation while leading b...
1 week ago
Lead Software Engineer, API Integrations
$150K - $170K *
Lead the development and execution of innovative banking technology solutions. Collaborate with stakeholders to design scalable, compliant applications while mentoring junior team members across diver...
Reposted 3 days ago
Senior Partner Technical Support Engineer - Financial Data Connectivity
$147K - $199K *
Optimize partner support operations by leading a team to enhance API connectivity, ensuring exceptional service delivery and fostering strong relationships with financial institutions for improved cus...
2 weeks ago
Principal Software Development Engineer, ML-Powered Flight Search
$231K - $323K *
Drive the architectural vision and delivery of complex software solutions, optimizing performance and security across multiple domains while mentoring engineering teams and integrating AI/ML solutions...
3 weeks ago
$130K - $155K *
Join a dynamic team as a Senior Engineering Manager, leading technical excellence and team growth. Drive engineering standards, mentor talent, and ensure high-quality delivery while aligning with busi...
Reposted 2 days ago
$150K - $160K *
Elevate your career as a Staff Software Engineer, leading full-stack development in a dynamic team. Design, build, and support healthcare applications while ensuring data security and compliance in a...
4 weeks ago
$113K - $125K *
Drive product strategy and outcomes in a senior role, focusing on educational equity and data-driven impact. Collaborate with cross-functional teams to shape product direction, prioritize initiatives...
2 days ago
$95K - $134K *
Innovate in site reliability engineering to enhance our platform's stability, performance, and scalability. Collaborate with cross-functional teams and drive key technical initiatives to achieve excep...
Reposted 3 weeks ago
$95K - $134K *
Develop and drive key reliability initiatives as a Site Reliability Engineer, collaborating with development teams to enhance system performance, automate tasks, and ensure system stability while adap...
Reposted 3 weeks ago
Software Development Engineer, Amazon Connect InterApps (AWS)
$158K - $213K *
Advance the future of cloud contact centers by developing scalable, resilient systems. Collaborate with senior leaders to innovate and solve complex engineering challenges while maintaining a strong c...
2 weeks ago
Staff Product Manager, Enterprise Deployment Solutions | Canada | Remote
$211K - $253K *
Drive the vision and strategy for enterprise deployment solutions, owning product roadmaps and competitive positioning. Collaborate with cross-functional teams to adapt offerings for compliance and co...
1 week ago
Sr. Forward Deployed Engineer, Revenue Enablement & Operations
$118K - $207K *
Empower the Sales organization by developing AI-driven solutions that enhance productivity and effectiveness. Collaborate with stakeholders to identify opportunities and deliver scalable, impactful te...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.