Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$83K - $125K *

Reimagine contract management by collaborating with a dynamic engineering team to enhance a SaaS platform. Drive quality assurance through automated testing, ensuring top-tier performance and scalabil...

Vancouver, BCIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$132K - $178K *

Unlock the potential of data by designing and implementing robust data pipelines, optimizing performance, and collaborating with cross-functional teams to drive impactful business decisions and analyt...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$146K - $282K *

Champion high-quality software delivery as a technical leader, driving architectural decisions and engineering excellence in an AI-driven environment. Collaborate with stakeholders to build resilient...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$146K - $282K *

Engineer high-quality software solutions, mentor team members, and drive architectural decisions in an AI-driven environment, ensuring excellence and collaboration across product development...

Salt Lake City, UTRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Empower your career by joining a dynamic SRE team focused on scaling Cloud services. Drive reliability, performance, and efficiency while leveraging your engineering skills to enhance infrastructure a...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform client experiences by owning technical onboarding and implementation, ensuring seamless integration and swift ROI. Collaborate closely with sales teams to convert prospects and strengthen cu...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $194K *

Join a team that's shaping the future of software development through AI-driven tools and methodologies, enhancing collaboration and efficiency across engineering teams to deliver innovative solutions...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $130K *

Accelerate your career by managing a portfolio of mid-market accounts, ensuring customer success through strategic engagement, relationship building, and AI-driven insights. Drive measurable outcomes...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Lead the charge in building AI-integrated solutions as a Full Stack Engineer. Shape the engineering culture, design scalable systems, and drive impactful features from inception to production in a fas...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $285K *

Lead the charge in driving engineering development and implementation of innovative products. Collaborate across teams to enhance processes, manage resources, and ensure timely delivery while mentorin...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $285K *

Champion innovation by leading cross-functional teams to drive engineering development and implementation of complex products. Utilize advanced expertise to enhance processes, manage resources, and en...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $285K *

Lead the charge in managing complex engineering programs, driving product development and implementation while ensuring cross-functional collaboration and adherence to budgets and timelines. Mentor te...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Join a team that's empowering customers by providing expert guidance on cloud and server technologies. You will lead deployments, troubleshoot issues, and advocate for best practices, ensuring top-not...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$72K - $115K *

Unlock potential by leading data center fiber deployment and verification. Oversee documentation, mentor junior engineers, and ensure quality across multiple sites while managing competing priorities...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $182K *

Join a dynamic team to optimize cloud infrastructure and enhance software delivery. Collaborate with cross-functional teams to ensure reliable operations and security across digital platforms in the A...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$77K - $147K *

Join a dynamic team as a Senior CX Manager, driving strategic customer success through technical enablement and relationship management. Leverage your expertise to lead complex initiatives and foster...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$86K - $198K *

Drive innovative software solutions as a full stack developer, leveraging your expertise to create impactful systems in a fast-paced environment. Collaborate with cross-functional teams to tackle comp...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Elevate our search capabilities by architecting high-scale solutions, leading multi-quarter transformations, and ensuring operational excellence across a global cloud infrastructure while mentoring em...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$137K - $205K *

Unlock potential by becoming a domain expert in Risk and Compliance, managing technical inquiries, directing product changes, and automating processes to enhance efficiency and incident response...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $148K *

Lead and modernize cloud, database, and analytics platforms while managing a multidisciplinary engineering team to enhance reliability, operational excellence, and drive strategic transformation in th...

Toronto, ONIn-Person

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$74K - $90K *

Lead the charge in delivering IT support for system operations, ensuring efficient resolution of end-user issues while collaborating with cross-functional teams to meet performance goals. Engage in ha...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $190K *

Innovate the deployment process by leading two squads to ensure seamless integration and self-service capabilities for customers, driving measurable outcomes and enhancing product effectiveness in a d...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$262K - $364K *

Empower innovation by leading a team of AI/ML engineers to enhance YouTube Shorts discovery models, driving user engagement and satisfaction through advanced recommendation systems and scalable techni...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$124K - $180K *

Drive innovative marketing solutions by collaborating with clients to architect data-driven strategies that enhance their advertising effectiveness and achieve business goals in a rapidly evolving dig...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$147K - $210K *

Join a team that's dedicated to designing and enhancing innovative software solutions. Leverage your technical skills to manage project priorities and deliverables while collaborating with peers to dr...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.