Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$88K - $105K *
Unlock your potential as a Site Reliability Engineer, providing critical support for core software applications. Collaborate with teams to enhance system reliability and performance while managing pro...
1 week ago
$80K - $95K *
Shape your career as a Site Reliability Engineer, providing critical support for core software applications. Collaborate with teams to enhance system reliability and automate processes, ensuring optim...
1 week ago
Technical Program Manager, Forward Deployed Engineering
$130K - $155K *
Accelerate your career by leading cross-team initiatives in a high-impact role. Collaborate with engineers and executives to streamline operations, enhance customer experiences, and drive innovative s...
1 week ago
$65K - $127K *
Join a team that's pivotal in driving strategic financial insights to support C-level decision-making. Your analytical skills will significantly impact key business outcomes, contributing to the compa...
Reposted 1 week ago
Senior Product Enablement Manager
$86K - $116K *
Elevate your career by designing and delivering impactful product enablement programs. Collaborate with cross-functional teams to enhance sales effectiveness and drive customer success through engagin...
3 weeks ago
Lead Software Engineer, Platform Authentication
$178K - $262K *
Lead the design and implementation of secure, scalable authentication systems. Drive technical initiatives, enhance platform security, and collaborate with cross-functional teams to deliver reliable i...
Reposted 2 days ago
$95K - $115K *
Accelerate progress at our mature SaaS platform by enhancing application reliability, modernizing code, and integrating AI features. You'll play a key role in maintaining a product that empowers recru...
1 week ago
$88K - $105K *
Accelerate progress at customer success by managing a diverse portfolio, ensuring product adoption, and driving retention through proactive engagement and collaboration with cross-functional teams...
4 days ago
Technical Program Manager, Forward Deployed Engineering
$138K - $165K *
Drive innovative solutions in a high-visibility role, coordinating cross-team efforts to enhance platform performance and customer satisfaction while managing complex technical programs in the AI indu...
1 week ago
Technical Program Manager, Forward Deployed Engineering
$135K - $160K *
Transform your career by leading cross-team initiatives in a high-impact role. Collaborate with engineers and executives to streamline operations, enhance customer experiences, and drive innovative so...
1 week ago
$115K - $120K *
Shape the future of automotive software by leading backend services and frontend features, utilizing AI tools and modern programming languages to enhance dealer technology solutions across our compreh...
Reposted 2 weeks ago
Engineering Manager, Merchant Knowledge Platform
$193K - $285K *
Take ownership of a global merchant data platform, guiding a team of engineers in architecture, design, and technical direction while enhancing platform reliability and efficiency across multiple busi...
Reposted 2 days ago
$56K - $115K *
Join a team that's dedicated to delivering exceptional technical support while driving innovative solutions for complex challenges. Leverage your expertise to mentor peers and enhance customer experie...
1 week ago
$80K - $95K *
Unlock potential by collaborating with diverse teams to design and develop innovative software solutions across desktop, web, and mobile platforms, while leveraging agile methodologies and AI tools to...
1 week ago
Senior Software Engineer (Backend/Platform)
$160K - $200K *
Accelerate progress at the intersection of creativity and AI, by designing and building innovative backend solutions. Collaborate with cross-functional teams to deliver high-quality web applications a...
Reposted 1 month ago
$80K - $95K *
Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
1 week ago
Senior Revenue Enablement Manager
$165K - $180K *
Launch impactful revenue enablement initiatives driving productivity across diverse GTM teams. Collaborate with leadership to enhance sales effectiveness through strategic programs and AI-driven techn...
Reposted 4 weeks ago
$110K - $130K *
Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...
Reposted 1 month ago
$100K - $115K *
Elevate your career by driving the development of innovative Global Supply Chain applications. Collaborate with a skilled team throughout the software lifecycle to deliver high-quality solutions that...
Yesterday
$145K - $155K *
Elevate your career as a Senior Software Engineer, driving innovation in cloud-native applications and AI integration. Collaborate with cross-functional teams to enhance mission-critical systems in a...
4 days ago
Sr. Staff Software Engineer, Systems Infrastructure
$198K - $326K *
Join us to shape the future of LinkedIn's Metrics Platform, driving scalable, high-performance systems that ensure real-time observability and reliability across our engineering teams. Lead technical...
4 days ago
Marketing Enablement Platform Engineer
$95K - $115K *
Engineer innovative marketing technology solutions to enhance consumer engagement. Collaborate across teams to build, maintain, and optimize Adobe platforms, ensuring reliable data integration and per...
1 week ago
Software Engineer I - LLM Observability
$160K - $180K *
Empower your career by delivering AI observability solutions end-to-end. Collaborate with a cross-functional team to enhance user experiences and drive insights into AI systems, shaping the future of...
2 weeks ago
$125K - $175K *
Empower a dynamic Technical Support team to deliver exceptional service, guiding merchants through complex challenges while collaborating across global teams to enhance operational excellence and driv...
4 weeks ago
Senior Software Engineer (OWS Team)
$120K - $145K *
Engineer innovative software solutions by leading development projects, collaborating with teams, and mentoring junior engineers. Utilize cutting-edge technologies to enhance performance and deliver h...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.