Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$88K - $105K *

Unlock your potential as a Site Reliability Engineer, providing critical support for core software applications. Collaborate with teams to enhance system reliability and performance while managing pro...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Shape your career as a Site Reliability Engineer, providing critical support for core software applications. Collaborate with teams to enhance system reliability and automate processes, ensuring optim...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$130K - $155K *

Accelerate your career by leading cross-team initiatives in a high-impact role. Collaborate with engineers and executives to streamline operations, enhance customer experiences, and drive innovative s...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $127K *

Join a team that's pivotal in driving strategic financial insights to support C-level decision-making. Your analytical skills will significantly impact key business outcomes, contributing to the compa...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $116K *

Elevate your career by designing and delivering impactful product enablement programs. Collaborate with cross-functional teams to enhance sales effectiveness and drive customer success through engagin...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$178K - $262K *

Lead the design and implementation of secure, scalable authentication systems. Drive technical initiatives, enhance platform security, and collaborate with cross-functional teams to deliver reliable i...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$95K - $115K *

Accelerate progress at our mature SaaS platform by enhancing application reliability, modernizing code, and integrating AI features. You'll play a key role in maintaining a product that empowers recru...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$88K - $105K *

Accelerate progress at customer success by managing a diverse portfolio, ensuring product adoption, and driving retention through proactive engagement and collaboration with cross-functional teams...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $165K *

Drive innovative solutions in a high-visibility role, coordinating cross-team efforts to enhance platform performance and customer satisfaction while managing complex technical programs in the AI indu...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Transform your career by leading cross-team initiatives in a high-impact role. Collaborate with engineers and executives to streamline operations, enhance customer experiences, and drive innovative so...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $120K *

Shape the future of automotive software by leading backend services and frontend features, utilizing AI tools and modern programming languages to enhance dealer technology solutions across our compreh...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$193K - $285K *

Take ownership of a global merchant data platform, guiding a team of engineers in architecture, design, and technical direction while enhancing platform reliability and efficiency across multiple busi...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$56K - $115K *

Join a team that's dedicated to delivering exceptional technical support while driving innovative solutions for complex challenges. Leverage your expertise to mentor peers and enhance customer experie...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock potential by collaborating with diverse teams to design and develop innovative software solutions across desktop, web, and mobile platforms, while leveraging agile methodologies and AI tools to...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$160K - $200K *

Accelerate progress at the intersection of creativity and AI, by designing and building innovative backend solutions. Collaborate with cross-functional teams to deliver high-quality web applications a...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $180K *

Launch impactful revenue enablement initiatives driving productivity across diverse GTM teams. Collaborate with leadership to enhance sales effectiveness through strategic programs and AI-driven techn...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

RemoteRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $115K *

Elevate your career by driving the development of innovative Global Supply Chain applications. Collaborate with a skilled team throughout the software lifecycle to deliver high-quality solutions that...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$145K - $155K *

Elevate your career as a Senior Software Engineer, driving innovation in cloud-native applications and AI integration. Collaborate with cross-functional teams to enhance mission-critical systems in a...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$198K - $326K *

Join us to shape the future of LinkedIn's Metrics Platform, driving scalable, high-performance systems that ensure real-time observability and reliability across our engineering teams. Lead technical...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Engineer innovative marketing technology solutions to enhance consumer engagement. Collaborate across teams to build, maintain, and optimize Adobe platforms, ensuring reliable data integration and per...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$160K - $180K *

Empower your career by delivering AI observability solutions end-to-end. Collaborate with a cross-functional team to enhance user experiences and drive insights into AI systems, shaping the future of...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $175K *

Empower a dynamic Technical Support team to deliver exceptional service, guiding merchants through complex challenges while collaborating across global teams to enhance operational excellence and driv...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Engineer innovative software solutions by leading development projects, collaborating with teams, and mentoring junior engineers. Utilize cutting-edge technologies to enhance performance and deliver h...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.