Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$130K - $160K *

Engineer innovative solutions for complex financial data systems. Collaborate with cross-functional teams to enhance data connectivity and drive impactful decision-making in mission-critical environme...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$94K - $118K *

Shape community development by ensuring safe, sustainable infrastructure through collaboration, technical expertise, and innovative solutions while engaging stakeholders and managing projects aligned...

Canmore, ABIn-Person

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $216K *

Champion the development of high-performance REST APIs, leading architectural decisions and mentoring engineers. Collaborate across teams to enhance system performance and establish best practices in...

Cambridge, ONRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $216K *

Elevate your career by leading the design and implementation of high-performance backend systems. Collaborate with cross-functional teams to establish API standards and mentor engineers, driving innov...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$234K - $436K *

Join a team that's driving innovation in performance engineering for high-scale data ingestion. You'll enhance throughput, scalability, and efficiency of multi-source pipelines, tackling complex chall...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $200K *

Lead the innovation of our GTB platform by integrating enterprise-scale engineering, hands-on development, and strategic architecture, influencing industry standards while mentoring cross-functional t...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Optimize runtime authorization strategies across diverse segments, driving technical wins and enabling Sales Engineers. Leverage deep IAM and PAM expertise to deliver impactful solutions, ensuring com...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Empower the future of telecommunications by architecting and developing 5G Core Network functions. Collaborate on high-impact projects, leveraging your expertise in 3GPP protocols and distributed syst...

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$143K - $194K *

Champion innovation by driving software development for complex systems, influencing product strategy, and enhancing user experiences. Collaborate with cross-functional teams to deliver high-quality f...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$245K - $270K *

Pioneer innovative engineering solutions, architect complex systems, and drive best practices in a hands-on role that integrates AI technologies to enhance business outcomes while mentoring others in...

Reposted today

  •   8 - 10 years exp.  •   Business Services

$245K - $270K *

Shape the future as a hands-on engineer, architecting systems and driving best practices while crafting innovative solutions that leverage AI to enhance customer value and modernize legacy platforms...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$245K - $270K *

Drive transformative engineering solutions by architecting robust systems and crafting code that enhances AI-native products, optimizing legacy platforms to deliver lasting value in a cross-functional...

Reposted today

  •   8 - 10 years exp.  •   Business Services

$166K - $195K *

Join a team that's redefining finance through innovative web solutions. In this role, you'll helm web development, delivering impactful products while collaborating with design and product teams to so...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $130K *

Join a team that's dedicated to developing innovative web and cloud applications. In this role, you'll lead projects, mentor junior engineers, and collaborate with cross-functional teams to deliver hi...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$201K - $263K *

Shape the future of our SalesTech engineering team by leading a global group of software engineers. Drive architectural excellence and deliver scalable solutions that enhance our Go-To-Market engine...

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$136K - $184K *

Transform the future of software solutions by driving AI initiatives and enhancing customer experiences through innovative technology in a dynamic, collaborative environment...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$72K - $108K *

Join a dynamic team to tackle complex technical challenges and enhance client success. Leverage your expertise in IT operations and client support to deliver innovative solutions and exceptional servi...

Waterloo, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $171K *

Transform client success by delivering tailored support and strategic insights, ensuring seamless onboarding and ongoing engagement with our innovative platform. Leverage your expertise in energy engi...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a team that's redefining product development by taking ownership of outcomes. Engage directly with customers, drive product decisions, and iterate quickly to deliver impactful solutions in a fast...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive security excellence by leveraging your cloud expertise to enhance infrastructure safety. Collaborate with engineering teams to implement AI-driven solutions, ensuring secure practices are seamle...

Ottawa, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $166K *

Partner with us to design and deliver scalable backend services that enhance travel experiences. Collaborate with cross-functional teams to create reliable solutions, ensuring operational excellence a...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$119K - $179K *

Join a dynamic team to enhance customer relationships in the Healthcare industry. Leverage your expertise to drive product adoption, ensure customer satisfaction, and act as a liaison between customer...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $115K *

Develop high-performance web applications using a low-code platform. Collaborate with cross-functional teams to deliver scalable solutions for government clients while supporting existing applications...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Transform business processes by designing and deploying AI applications that enhance decision-making and automate workflows. Collaborate with cross-functional teams to turn data into actionable insigh...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $227K *

Join a dynamic team to architect and deliver innovative software tools for integration testing in complex hardware and software systems, enhancing verification processes for space and terrestrial appl...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.