Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$110K - $130K *

Champion operational excellence by enhancing system reliability and automation. Drive continuous improvements in cloud infrastructure, ensuring high availability and performance while minimizing manua...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's dedicated to enhancing system reliability and performance through automation and continuous improvement. Drive operational excellence by minimizing manual interventions and ensuring...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate operational excellence by ensuring system reliability and performance. Drive automation and continuous improvement initiatives to enhance service quality and minimize manual intervention in a...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's dedicated to enhancing system reliability and performance. You'll drive automation and continuous improvement initiatives, ensuring high availability and minimal downtime for missio...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$65K - $101K *

Advance your career by collaborating with senior engineers to develop innovative software solutions. Engage in a dynamic environment focused on enhancing identity services and integrating AI tools whi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $279K *

Unlock potential by providing 24/7 application support, ensuring system reliability, and automating security processes. Contribute to operational success through proactive troubleshooting and performa...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$104K - $176K *

Build and own features in a high-scale segmentation system, collaborating cross-functionally to enhance user targeting. Drive performance improvements and leverage AI tools to deliver high-quality res...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$104K - $176K *

Elevate your career by joining a dynamic team focused on user segmentation and targeting. You'll design and implement high-scale features, collaborate cross-functionally, and enhance our product's per...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$125K - $210K *

Transform your career by building high-scale segmentation features that enhance user targeting. Collaborate with cross-functional teams to deliver impactful solutions while leveraging AI tools in a fa...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Media

$220K - $240K *

Drive the design and operation of high-throughput, low-latency distributed systems for AI-driven forecasting and recommendations, ensuring reliability and operational excellence while leading technica...

2 weeks ago

  •   11 - 15 years exp.  •   Media

$82K - $104K *

Shape the future of product support by driving new product introductions and ensuring service readiness for advanced ion beam technologies. Collaborate with cross-functional teams to enhance customer...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $180K *

Pioneer hardware reliability in mission-critical data centers. Lead root cause analysis, coordinate with vendors, and drive improvements in server performance and stability. Collaborate with engineeri...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $180K *

Join us to enhance production hardware reliability in mission-critical data centers. Leverage your expertise in root cause analysis and vendor coordination to drive improvements and ensure fleet stabi...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $168K *

Unlock potential by developing and operating cloud-scale distributed systems. Collaborate across teams to enhance performance, reliability, and user experience while driving engineering excellence thr...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $157K *

Unlock potential by partnering with customers to drive impactful change. As a key member of a collaborative team, you'll manage the full customer lifecycle, ensuring success and fostering growth throu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $157K *

Unlock customer success by owning the full lifecycle, driving program success, and fostering strategic partnerships. Collaborate with teams to ensure impactful solutions and achieve high renewal rates...

Magna, UTRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $169K *

Advance your career by leading large-scale projects, enhancing system performance, and collaborating with cross-functional teams to drive customer impact and engineering excellence in a dynamic enviro...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$320K - $480K *

Champion new business growth by converting prospects into customers through strategic prospecting, consultative selling, and executive alignment, ensuring a seamless transition to post-sale teams whil...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $105K *

Transform complex workflows in real estate lending by embedding with business teams to develop AI-powered tools. Write production code, document processes, and ensure seamless integration while enhanc...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $105K *

Drive innovation in real estate lending by embedding with business teams to develop AI-powered tools. You'll write production code, document workflows, and enhance automation, all while collaborating...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$243K - $318K *

Unlock potential by leading architectural strategies for AI-native developer platforms. Shape multi-year technical direction, drive cross-organizational initiatives, and elevate engineering quality ac...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$243K - $318K *

Elevate your career by providing technical leadership across Dev AI platforms. Shape architectural strategies, drive cross-organizational initiatives, and enhance engineering quality while collaborati...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $155K *

Drive innovative solutions as a Software Reliability Engineer, collaborating with a dynamic team to enhance system reliability and performance through automation, machine learning, and advanced monito...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $181K *

Join a dynamic Services team as a Platform Consultant, where you'll leverage your technical expertise to manage client projects, configure solutions, and enhance brand visibility through effective com...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $110K *

Reimagine customer success by managing enterprise relationships, driving platform adoption, and ensuring renewals. Collaborate cross-functionally to identify risks and opportunities, while advocating...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.