Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Service Delivery Center, Senior Test and Quality Engineer
$67K - $136K *
Join a dynamic team as you ensure software quality through testing and automation. Collaborate with experts to deliver high-quality technology solutions for financial services clients, managing the fu...
Reposted 5 days ago
Software Engineer, Membership Experience
$133K - $184K *
Engineer and enhance full-stack features that elevate member engagement and retention. Collaborate cross-functionally to design APIs and UI components, driving impactful solutions that enrich the memb...
Yesterday
IT Systems Operations Engineer
$98K - $154K *
Unlock potential by providing critical support for Linux and Windows systems. Take ownership of troubleshooting, repairs, and documentation while collaborating with engineering teams to enhance operat...
1 week ago
Software Engineer, Product Backend
$140K - $265K *
Unlock your potential by leading the development of innovative user features. Collaborate with cross-functional teams to create elegant solutions while shaping scalable backend systems that enhance us...
Reposted 2 weeks ago
Software Development Engineer, Building Connectivity Engineering
$143K - $194K *
Join a dynamic team to design and build innovative AWS services that streamline network operations in data centers. Collaborate with engineers to enhance automation, ensuring efficient deployment and...
2 weeks ago
Software Dev Engineer II - AMZ26548.2
$165K - $223K *
Lead the design and development of innovative software solutions, ensuring robust functionality and performance. Collaborate throughout the development cycle while mentoring junior engineers to enhanc...
Today
Enterprise Application Developer
$85K - $120K *
Join a dynamic team to develop and maintain custom solutions within an ERP system. Drive integration between enterprise platforms and create insightful reports, ensuring alignment with business needs...
Reposted 2 weeks ago
$110K - $130K *
Shape the future of innovative solutions as a Product Manager, driving vision and delivery while collaborating with engineers and stakeholders to meet complex customer needs and achieve measurable out...
3 days ago
Developer / Technologist (Creative Lab)
$90K - $110K *
Unlock potential by developing innovative digital tools and solutions. Collaborate with cross-functional teams to enhance user experiences and streamline processes, ensuring high-quality delivery from...
2 weeks ago
Staff Site Reliability Engineer
$156K - $275K *
Lead the charge in shaping the technical strategy for reliability and infrastructure. Drive initiatives across teams, design scalable systems, and enhance operational excellence while mentoring engine...
Yesterday
$110K - $130K *
Optimize the reliability and security of production systems by enhancing AWS infrastructure, automating operations, and improving monitoring. Collaborate with engineering teams to troubleshoot inciden...
1 week ago
Principal Software Development Engineer in Test (Performance & Bare-Metal)
$140K - $252K *
Unlock potential by leading test strategies for hypervisor performance and VM quality. Collaborate with teams to design automated benchmarks and validate deployment safety, ensuring high standards acr...
2 weeks ago
Principal Software Development Engineer in Test (Performance & Bare-Metal)
$140K - $252K *
Contribute to the development of robust test strategies for hypervisor performance and VM quality. Collaborate with teams to ensure deployment safety and validate systems, while mentoring others in st...
2 weeks ago
Senior Software Engineer - Media API Platform
$160K - $240K *
Engineer robust APIs for a high-impact platform, enhancing scalability and reliability across Bloomberg Media's digital products while leveraging cutting-edge technologies and AI-assisted tools...
2 weeks ago
Applications Engineer, Level 3
$107K - $161K *
Lead the development of critical applications connecting Finance, Supply Chain, and Manufacturing. Collaborate with engineers and stakeholders to deliver reliable software solutions, enhancing operati...
2 weeks ago
Applications Engineer, Level 3
$107K - $161K *
Innovate by developing and supporting full-stack applications that enhance Finance, Supply Chain, and Manufacturing operations, ensuring seamless integration and reliable software solutions across the...
2 weeks ago
Senior Product Experience Designer, Developer Experience
$201K - $302K *
Join us in redefining developer experience by owning the user journey on our platform. Collaborate with cross-functional teams to design intuitive solutions that empower developers and enhance integra...
1 week ago
Senior Embedded Software Engineer, Amazon Leo
$168K - $227K *
Innovate embedded software solutions for satellite communication systems. Lead the design and implementation of a 3GPP 5G NTN networking stack, collaborating with cross-functional teams to ensure high...
2 days ago
Senior Developer Relations Engineer (San Francisco, California)
$145K - $175K *
Unlock developer engagement by leading initiatives in AI communities, combining hands-on engineering with public speaking and content creation. Drive partnerships and shape product roadmaps through di...
3 days ago
Senior Software Engineer, Full Stack
$174K - $252K *
Accelerate your career by developing innovative software solutions that impact millions. Collaborate with diverse teams to tackle complex challenges and enhance user experiences across various platfor...
2 days ago
Senior Software Engineer, Full Stack
$174K - $252K *
Transform your career by leading software development projects, enhancing solutions, and collaborating with teams to deliver high-quality products. Utilize your expertise in programming and design to...
1 week ago
$150K - $180K *
Join a dynamic team to transform field innovations into scalable products, enhancing developer experiences and automating software engineering. Lead strategy, consolidate tools, and drive market-ready...
Yesterday
$150K - $180K *
Lead the charge in transforming field innovations into commercial products that empower engineers. Own the developer experience, streamline workflows, and drive product strategy to enhance automation...
Yesterday
$170K - $180K *
Lead the design and development of scalable web applications, ensuring secure practices and enterprise integration. Collaborate on full-stack architecture while optimizing performance and interoperabi...
1 week ago
$170K - $180K *
Join a dynamic team as a Full Stack Engineer SME, leading the design and optimization of secure, scalable web applications. Drive innovation in enterprise technology integration while ensuring complia...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.