Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Dev Engineer II - AMZ27165.1
$143K - $194K *
Join a dynamic team to design and develop innovative software solutions, driving the full development cycle from concept to delivery. Collaborate with peers and mentor junior engineers to enhance syst...
3 days ago
Senior Manager, Software Engineering - AI
$190K - $215K *
Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...
Reposted 1 week ago
$150K - $180K *
Unlock potential by leading frontend architecture for scalable, high-performance systems. Collaborate across teams to enhance user experiences and drive technical excellence in a dynamic, enterprise-l...
1 week ago
$110K - $130K *
Drive your career forward as you lead the design and implementation of hybrid cloud platforms, ensuring high availability and security while optimizing data solutions and applying Infrastructure as Co...
Reposted yesterday
$83K - $135K *
Shape the future of data engineering by designing and optimizing scalable data pipelines and cloud platforms, ensuring high availability and performance for analytics and machine learning workloads...
2 days ago
$83K - $130K *
Champion data engineering excellence by leading a team to build scalable data infrastructure, ensuring high-quality solutions that empower data-driven decision-making and drive organizational success...
1 week ago
$130K - $150K *
Engineer scalable data ingestion and processing solutions using Databricks. Lead design and implementation of data pipelines, mentor teams, and collaborate with stakeholders to deliver high-performing...
1 week ago
$90K - $115K *
Shape the future of residential solar support by leading a dynamic team, ensuring technical excellence, and enhancing homeowner satisfaction through effective case management and operational strategie...
1 week ago
System Application Support Engineer
$105K - $125K *
Optimize application performance and reliability by providing expert support and maintenance for critical business systems. Collaborate with cross-functional teams to troubleshoot issues, enhance oper...
1 week ago
$95K - $149K *
Join a team that's redefining client success through innovative data solutions. As a Field Engineer, you'll architect and implement integrations and automations, driving efficiency and scalability whi...
2 days ago
$202K - $274K *
Join a dynamic team to architect and deploy AI-driven solutions, enhancing enterprise finance operations. Collaborate closely with customers to deliver measurable business transformations through inno...
1 week ago
$171K - $231K *
Elevate customer success by architecting AI-driven solutions that transform finance operations. Collaborate closely with sales and engineering to deliver tailored implementations, ensuring measurable...
1 week ago
$202K - $274K *
Join a dynamic team to drive AI integration in enterprise finance, collaborating closely with customers to deliver tailored solutions that enhance operational efficiency and transform business outcome...
1 week ago
Software Development Engineer II, Security Products
$143K - $194K *
Shape the future of security by architecting innovative AI-driven solutions. Collaborate with a diverse team to build a cutting-edge platform that safeguards Amazon's infrastructure and customer data...
2 weeks ago
Software Development Engineer II, Security Products
$143K - $194K *
Lead the charge in architecting innovative security solutions, driving AI integration, and shaping a new defensive security platform. Collaborate with diverse teams to deliver scalable, resilient syst...
2 weeks ago
$180K - $250K *
Innovate the design and delivery of cutting-edge SaaS solutions powered by data, ML, and AI. Own key technical areas driving high-quality product features through collaboration, backend development, a...
Reposted 2 weeks ago
Sr Product Manager, Technical - Enterprise GenAI Tools & Platforms
$130K - $236K *
Join a team that's driving innovation in GenAI platforms, managing product lifecycles, and enhancing employee experiences. Collaborate with cross-functional teams to deliver impactful features that al...
1 week ago
Sr Product Manager, Technical - Enterprise GenAI Tools & Platforms
$130K - $236K *
Take ownership of the GenAI platforms and MCP server requests, managing the product lifecycle and feature roadmap. Collaborate with cross-functional teams to drive innovation, enhance employee experie...
1 week ago
Data Engineer , PXT EXR-Ops Tech
$101K - $160K *
Grow your career with a dynamic team focused on building innovative data solutions. Leverage Generative AI to enhance data discovery and pipeline development, while collaborating with stakeholders to...
1 week ago
Senior Software Engineer - AI Developer Enablement
$120K - $145K *
Transform the developer experience by designing and implementing AI-assisted tools, enhancing productivity, and optimizing the software development lifecycle through innovative solutions and automatio...
3 weeks ago
Senior Technical Account Manager
$110K - $130K *
Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...
3 weeks ago
$135K - $180K *
Lead the charge in automating operations while managing platform lifecycle. Collaborate cross-functionally in a fast-paced environment, delivering high-quality solutions under pressure and ensuring sy...
2 weeks ago
Software Development Engineer - Gen AI, Amazon Connect
$110K - $160K *
Design innovative software solutions that enhance customer experiences while navigating a fast-paced environment. Collaborate with diverse teams to create impactful features and services that drive su...
6 days ago
$100K - $120K *
Transform the future of health technology by owning end-to-end software features across mobile and backend systems. Collaborate with cross-functional teams to enhance user experience and ensure robust...
3 days ago
$135K - $160K *
Unlock potential by leading transformative Workday integrations that enhance productivity and streamline HR processes. Collaborate with stakeholders to solve complex challenges and drive data strategy...
1 month ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.