Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$122K - $184K *

Lead impactful Workday deployments, managing complex projects and enhancing methodologies. Collaborate with executives and stakeholders to ensure successful implementations while driving customer sati...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $105K *

Unlock potential by delivering expert technical support and incident management for Microsoft 365 platforms, collaborating on deployments, and driving continuous improvement initiatives for cloud serv...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engineer innovative solutions by bridging engineering and sales, providing technical expertise in application design, proposal development, and customer engagement to drive successful project outcomes...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$140K - $180K *

Drive the development of robust applications for enterprise data center automation, enhancing deployment workflows and integrating hardware solutions. Collaborate with cross-functional teams to create...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $260K *

Seeking a Solutions Engineer to design tailored infrastructure solutions, engage with clients, and enhance sales strategies across Data Center, Cloud, and Security sectors. Collaborate with teams to d...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$145K - $175K *

Transform network automation by designing and operating systems that streamline Lambda's network lifecycle, enhancing efficiency and reliability across data center operations and deployment processes...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $185K *

Unlock potential by driving innovative infrastructure solutions for scalable deployments, collaborating with customers to refine requirements, and enhancing operational efficiency through automation a...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$405K - $485K *

Lead the charge in connector activation, enhancing user experience from discovery to daily use. Collaborate with cross-functional teams to build a thriving ecosystem while ensuring governance and secu...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$405K - $485K *

Redefine connector activation by leading end-to-end processes, enhancing user experiences, and establishing governance controls. Collaborate with cross-functional teams to drive innovation and ensure...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $190K *

Transform your career by leading the design and development of scalable, secure platform services. Drive technical strategy and enhance developer productivity in a collaborative environment focused on...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $190K *

Drive the development of enterprise-grade Identity Management Products, collaborating with cross-functional teams to enhance security solutions. Mentor junior engineers and contribute to a positive, i...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$186K - $269K *

Transform business strategies by leveraging data insights and operational excellence. Collaborate with cross-functional teams to enhance decision-making and drive growth in the AI Tech Go-to-Market la...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $192K *

Empower the Web Development community by designing innovative tooling and systems, enhancing workflows, and solving complex engineering challenges to boost productivity for teams across the organizati...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $192K *

Advance your career by shaping the future of web development. Collaborate with cross-functional teams to design impactful tools and libraries that enhance developer experience and drive efficiency acr...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $192K *

Transform the web development landscape by architecting innovative tools and systems. Collaborate across teams to solve complex challenges, mentor peers, and elevate the developer experience for impac...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $192K *

Drive innovation in web development by architecting tools and systems that enhance engineer productivity. Collaborate across teams to tackle complex challenges and mentor peers while shaping the futur...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $192K *

Champion the future of web development by building foundational tools and libraries. Collaborate cross-functionally to enhance developer experience and productivity while solving impactful engineering...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$114K - $163K *

Engage with clients to deliver exceptional support and solutions, leveraging deep product knowledge and technical expertise. Drive customer satisfaction by troubleshooting complex issues and collabora...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$65K - $150K *

Elevate customer satisfaction by managing IT service delivery, fostering partnerships, and driving continuous improvement. Collaborate with teams to ensure effective communication and resolution of se...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Advance your career by designing and deploying backend systems that power AI-driven solutions for enterprise environments. Collaborate with cross-functional teams to deliver reliable, scalable feature...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$184K - $276K *

Lead the charge in building security foundations for AI agents, overseeing a team that ensures agent identification, authentication, and authorization while collaborating across platforms to enhance t...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$209K - $314K *

Lead a dynamic engineering team to establish security foundations for AI agents. Collaborate on agent identification, authentication, and verification, ensuring trust and quality in production service...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $261K *

Shape the future of cloud-native platforms by leading design, implementation, and operation of secure, scalable solutions. Drive engineering excellence, mentor teams, and ensure compliance while remai...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $200K *

Transform customer experiences by providing technical expertise and solutions. Collaborate with sales and engineering teams to deliver impactful product demonstrations and address technical challenges...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Join a team that's transforming healthcare by building innovative software solutions. In this hands-on, full-stack role, you'll collaborate with cross-functional teams to deliver impactful features th...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.