Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$150K - $180K *

Lead the charge in API and Partner Integrations, ensuring architecture, reliability, and operational excellence. Collaborate with teams to enhance systems, leverage AI tools, and shape a high-performi...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Build innovative technology solutions for Equity Portfolio Management. Collaborate with stakeholders to enhance functionality and maintain high software quality, while leveraging modern practices and...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $167K *

Drive efficiency at the intersection of product development and customer engagement by building integrations and automations that empower teams with timely, relevant product knowledge and streamline w...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$140K - $170K *

Join a dynamic team to ensure stability and support for production technology services. Lead incident resolution and optimize operational practices while fostering a culture of development and collabo...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $400K *

Lead the charge in designing and building robust systems for AI agent configuration, training, and monitoring. Collaborate closely with product and design teams to deliver user-friendly solutions that...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $400K *

Explore a pivotal role in shaping AI agent systems, driving innovation through self-serve functionalities and robust monitoring tools. Collaborate closely with product and design teams to deliver impa...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $174K *

Lead the charge in developing scalable backend solutions that enhance data management from connected devices. Collaborate with teams to transform complex requirements into efficient software, ensuring...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$262K - $364K *

Innovate and lead the architectural strategy for automated testing environments, driving excellence in software development and SDLC management while mentoring a global engineering team to enhance qua...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Champion innovative care discovery solutions by leading a dynamic engineering team. Collaborate across functions to enhance user experiences, streamline workflows, and drive measurable outcomes in hea...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Transform customer needs into scalable Salesforce solutions by leading technical design and development. Collaborate with teams to ensure high-quality implementations while mentoring engineers and dri...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$179K - $248K *

Unlock potential by driving the evolution of AI agents and orchestration tools. Collaborate across teams to enhance APIs, ensure security, and optimize performance, while delivering impactful solution...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Grow a dynamic developer community by designing impactful programs and events. Collaborate closely with users to enhance their experiences and foster engagement while sharing knowledge in a fast-paced...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $229K *

Join a team that's shaping the future of insurance technology by leading engineering efforts, collaborating with cross-functional teams, and driving strategic initiatives to enhance product effectiven...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by providing expert technical support for enterprise clients. You'll bridge engineering and customer success, resolving complex issues, analyzing system performance, and enhancing cli...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $125K *

Drive impactful data solutions by collaborating with cross-functional teams to develop robust BI systems, automate workflows, and create insightful dashboards that enhance operational efficiency and c...

Waterloo, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive exceptional support experiences globally, leading a high-performing team to enhance operational efficiency and scale offerings as our customer base and product suite expand...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $220K *

Empower the future of financial operations by mastering money movement, ensuring seamless transactions and transparency. Collaborate with cross-functional teams to drive product success and enhance cl...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$147K - $210K *

Advance your career by developing innovative solutions for self-maintaining codebases, enhancing AI-driven productivity, and collaborating with global teams to drive technical excellence and project s...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$210K - $280K *

Lead the charge in tackling complex, high-impact software challenges across multiple domains. Shape architecture, drive technical direction, and ensure delivery while empowering other engineers in a c...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $155K *

Deliver high-impact solutions by enhancing and maintaining mission-critical enterprise platforms. Collaborate with cross-functional teams to ensure regulatory compliance for Apple products, leveraging...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $194K *

Join us to design and deliver innovative systems using deep learning and generative AI. Collaborate with engineers and scientists to enhance customer experiences at scale, driving technical decisions...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$152K - $221K *

Optimize customer engagement by translating complex needs into scalable solutions. Collaborate with cross-functional teams to deliver tailored technical support and enhance product strategies, ensurin...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$174K - $252K *

Innovate within a dynamic team to enhance and scale critical storage systems, optimizing performance and reliability across Google's vast infrastructure while driving impactful solutions in distribute...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$151K - $204K *

Drive product vision and strategy for procurement technology, collaborating with cross-functional teams to enhance internal sourcing processes and deliver impactful solutions that meet customer needs...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$113K - $188K *

Join a team that's dedicated to enhancing the reliability and performance of high-visibility products. Your expertise in cloud engineering and applied AI will drive operational excellence and foster c...

4 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.