Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$129K - $174K *

Transform software development by leading teams, driving innovation, and managing complex systems. Collaborate across departments to enhance operational excellence and mentor engineers while staying a...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$147K - $210K *

Join a team that's redefining information retrieval by developing scalable software systems and algorithms that integrate high-value content into AI products, impacting billions globally while collabo...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Explore innovative software solutions in a dynamic engineering environment, collaborating with a dedicated team to drive client success and enhance technical skills. Embrace a culture focused on probl...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Optimize client experiences by resolving complex technical issues through remote and onsite support. Engage with clients across various environments, leveraging strong communication and technical skil...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $176K *

Drive the adoption of enterprise AI platforms by collaborating with engineering and product teams to design, implement, and optimize AI-powered solutions, ensuring scalability and reliability througho...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $115K *

Transform customer experiences by leading technical presales and solution design. Collaborate with partners to create tailored security solutions, conduct training, and support sales teams in deliveri...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$114K - $191K *

Transform global shopping experiences by developing innovative software solutions that enhance customer engagement and drive Amazon's international growth. Collaborate with cross-functional teams to i...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Innovate enterprise integration solutions by leading technical wins for complex financial institutions. Collaborate with cross-functional teams to design scalable architectures, drive evaluations, and...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Champion enterprise solutions by driving technical wins for complex deals with banks and fintechs. Collaborate with cross-functional teams to design integration architectures and present compelling bu...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$185K - $240K *

Join a dynamic team to develop and enhance complex software systems, focusing on analytics, algorithms, and large data sets. Collaborate on innovative solutions while ensuring adherence to design requ...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$185K - $240K *

Elevate your career by developing innovative software solutions that enhance performance and security. Collaborate in a dynamic team environment to tackle complex challenges and deliver high-quality t...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Champion user experience by diagnosing software issues, enhancing workflows, and mentoring junior staff. Collaborate with engineering to improve system reliability and create standardized documentatio...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $100K *

Join a team that's dedicated to customer success as an Entry-Level Support Engineer. You'll assist clients with technical issues, optimize product use, and gain hands-on training in a fast-paced envir...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $300K *

Lead the charge in designing and implementing robust build systems for high-performance CPU development, ensuring efficient workflows and reliability across design and verification teams...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $226K *

Join a team that's redefining identity operations by building autonomous agents. You'll develop backend services and AWS infrastructure, ensuring reliability and performance for a product impacting ov...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $160K *

Lead the charge in enhancing CI/CD pipelines and Kubernetes infrastructure, optimizing developer workflows and operational readiness. Collaborate with teams to build reliable systems that boost produc...

Vancouver, BCIn-Person

Today

  •   5 - 7 years exp.  •   Information Technology

$92K - $185K *

Lead the charge in designing and developing innovative cloud-native applications, leveraging advanced technologies and collaborating with cross-functional teams to enhance member experiences and drive...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$92K - $222K *

Shape the future of healthcare by designing and deploying AI-powered solutions. Collaborate with cross-functional teams to build full-stack applications and data pipelines, enhancing patient care thro...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$92K - $222K *

Deliver innovative AI solutions by designing and deploying full stack applications, data pipelines, and agentic systems in a collaborative, agile environment, enhancing healthcare delivery through adv...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$119K - $317K *

Lead cross-functional initiatives by coordinating projects from development to readiness, ensuring alignment, managing risks, and driving accountability to achieve strategic technical goals and enhanc...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$119K - $317K *

Lead the charge in driving alignment across complex initiatives, ensuring project success through effective coordination, risk management, and collaboration with multi-functional teams to deliver stra...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$192K - $288K *

Lead the charge in developing cutting-edge ML systems, optimizing workflows, and enhancing AI capabilities. Collaborate across teams to build scalable solutions that transform administrative processes...

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $144K *

Empower your career as a technical leader, guiding complex hydraulic solutions and mentoring junior engineers while collaborating with cross-functional teams to enhance product performance and custome...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$217K - $264K *

Lead and inspire a high-performing engineering team to develop scalable customer onboarding and lifecycle management solutions, ensuring robust risk management and compliance across products while fos...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Empower clients by delivering tailored technical solutions and integrations. Collaborate with cross-functional teams to address complex challenges, ensuring optimal performance and client satisfaction...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.