Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Unlock potential by leading multiple engineering teams in a dynamic, AI-driven environment. Drive software solutions across DevX and core business capabilities while fostering a culture of collaborati...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Champion the future of AI by bridging engineering and the developer community. Build production-ready architectures, create proof-of-concept applications, and empower developers to leverage cutting-ed...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$159K - $230K *

Transform data safety by architecting proactive monitoring systems and leveraging AI to combat emerging threats. Collaborate cross-functionally to ensure compliance and enhance ecosystem integrity in...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $194K *

Unlock the potential of AI by embedding within customer teams to design, build, and deploy production systems. Drive measurable outcomes through end-to-end software development while mentoring others...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Join a team that's redefining cloud storage by building scalable, fault-tolerant systems for reading customer data. Collaborate with experts to enhance S3's performance and reliability, impacting mill...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$167K - $235K *

Innovate with us to enhance core platform capabilities, driving user experience and operational efficiency. Collaborate on impactful projects, balancing stability with cutting-edge solutions to improv...

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion a transformative support culture by leading teams to enhance technology services, drive AI integration, and empower users through self-service solutions, ensuring operational excellence and a...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$147K - $210K *

Elevate infrastructure by designing and maintaining IOMMU features in the Linux kernel, enhancing security and performance while collaborating with teams to drive innovation and support Google's exten...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$147K - $210K *

Elevate your career by developing innovative software solutions that enhance user experiences. Collaborate with diverse teams to tackle complex challenges in systems programming and contribute to cutt...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$163K - $245K *

Join a team that builds and maintains a cutting-edge Kubernetes platform, ensuring high availability and security while collaborating across teams. Leverage your technical expertise in cloud infrastru...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Reimagine cloud infrastructure as you build and operate scalable systems that empower product teams. Ensure reliability and speed in a dynamic environment, supporting enterprise-scale solutions for Fo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in solving complex engineering challenges across teams, mentoring senior engineers and influencing technical decisions. Utilize your expertise to design resilient solutions and validat...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$240K *

Advance your career by leading the design and development of innovative GenAI platforms, ensuring architectural excellence and scalability while integrating state-of-the-art large language models and...

1 month ago

  •   5 - 7 years exp.  •   Media

$112K - $141K *

Transform dealer engagement by developing robust Java and Spring Boot services. Collaborate with cross-functional teams to enhance lead insights and drive adoption, while owning the full development l...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$207K - $300K *

Lead the charge in shaping innovative automotive software solutions, collaborating with cross-functional teams to design and deliver cutting-edge APIs and SDKs that enhance user experiences in next-ge...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $194K *

Transform your career by designing and deploying embedded software for innovative consumer electronics. Collaborate with cross-functional teams to enhance product functionality and user experience in...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Champion the development of innovative software solutions, driving the full lifecycle from design to delivery. Collaborate with teams to create efficient, scalable applications while mentoring junior...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$98K - $176K *

Unlock innovation by leading the development of a robust developer platform. Collaborate with engineers to enhance project generation systems, ensuring seamless integrations and a superior developer e...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Join a team that's shaping the future of e-commerce for ISP customers. You'll design and build backend APIs, orchestrate services, and ensure high reliability and performance while collaborating with...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Join a dynamic team to shape the backend-for-frontend layer for a global ISP, integrating multiple systems to enhance customer experience. Drive development from concept to deployment, ensuring high r...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $100K *

Champion seamless customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to enhance product reliability and drive customer satisfaction in a d...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Help us build innovative features for a unique kid-friendly phone, enhancing user experience through app development, call routing, and contact management. Collaborate with cross-functional teams to d...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$168K - $227K *

Champion innovation in AI-driven content creation, developing robust software solutions that enhance animation and VFX workflows. Collaborate with creative professionals to transform cinematic storyte...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Innovate within a high-stakes environment by overseeing complex electrical and HVAC systems. Ensure reliability and sustainability in mission-critical data center operations while leading projects and...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $189K *

Champion the development of AI-driven backend systems, transforming innovative concepts into scalable solutions for legal professionals. Collaborate cross-functionally to enhance product capabilities...

1 week ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.