Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$74K - $96K *

Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$158K - $213K *

Develop innovative solutions that enhance Amazon Marketing Cloud's partner ecosystem, leveraging massive-scale streaming, machine learning, and cloud-native technologies to deliver seamless integratio...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$147K - $206K *

Champion innovation by designing and optimizing scalable platform infrastructure and services. Collaborate with cross-functional teams to enhance enterprise applications and ensure reliability, securi...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$336K - $467K *

Elevate your career by leading product strategy for innovative web platforms. Collaborate with cross-functional teams to drive developer success and shape the future of AI-enhanced browsing experience...

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$184K - $250K *

Lead a high-impact engineering team to develop AI-driven solutions that transform AWS Go-To-Market strategies, enhancing sales plays and user experiences through innovative agentic systems and advance...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform data into actionable insights by designing and maintaining scalable analytics models. Collaborate cross-functionally to enhance data-driven decision-making and ensure data quality across the...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $178K *

Empower your career by solving complex technical challenges in networking, cloud, and virtualization. Collaborate with top service providers to troubleshoot and enhance critical systems, ensuring seam...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $178K *

Analyze complex technical challenges across networking, cloud, and virtualization. Collaborate with customers to troubleshoot issues, ensuring system stability and performance while driving product im...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $178K *

Empower your career by tackling complex technical challenges in networking, cloud, and virtualization. Collaborate with top service providers to ensure system stability and drive product improvements...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$267K - $297K *

Shape the future of distributed systems by leading the design and implementation of resilient, high-performance platforms that handle millions of requests per second, driving innovation and technical...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$123K - $156K *

Lead the charge in AI transformation for clients, designing custom solutions on an AI work platform. Foster strong client relationships and guide effective adoption while managing projects to deliver...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock your potential by collaborating with cross-functional teams to design tailored solutions that address client needs. Leverage your technical expertise and consultative skills to drive successful...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Media

$150K - $165K *

Architect and enhance high-performance front-end applications, driving best-in-class UI for an innovative platform, while collaborating with cross-functional teams and establishing a shared design sys...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock potential by leading technical programs that drive our AI platform's success. Collaborate with remote teams and stakeholders to ensure timely delivery, manage risks, and enhance Agile processes...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$232K - $258K *

Transform your career by driving reliability and efficiency in software systems. Collaborate across teams to build innovative tools that enhance performance and scalability for millions of users globa...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$193K - $309K *

Pioneer innovative developer experiences by setting technical direction and enhancing workflows. Collaborate across teams to design solutions that empower engineers, leveraging AI to redefine software...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$127K - $184K *

Innovate by partnering with sales teams to deliver cloud solutions, addressing customer needs through technical expertise and strategic problem-solving. Engage with stakeholders to drive adoption and...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $160K *

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $236K *

Champion AI adoption by managing the enterprise training program, aligning product strategy with business goals, and enhancing employee engagement through effective training and collaboration across t...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$130K - $236K *

Drive AI adoption by managing the enterprise training program, aligning product strategy with business goals. Collaborate with stakeholders, analyze data, and enhance employee engagement to ensure eff...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$143K - $194K *

Join a team that's dedicated to enhancing secure satellite communication. Engage in all software development phases, collaborating with experts to design and implement innovative solutions for critica...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Shape the future of satellite technology by developing secure software solutions. Collaborate with a dynamic team to design, implement, and enhance software for critical satellite functions, ensuring...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead the charge in transforming healthcare challenges into innovative, user-friendly products. Collaborate with cross-functional teams to enhance patient access and streamline workflows, driving impac...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Create impactful product features by leveraging full-stack engineering skills to transform abstract ideas into tangible solutions. Collaborate deeply across teams and drive projects from concept to de...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Innovate the future of government technology by building transformative tools. Lead the design and implementation of user-centric solutions, from robust APIs to intuitive frontends, while developing c...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.