Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$66K - $104K *
Join a team that's dedicated to optimizing server operations and lifecycle management. You'll coordinate provisioning, troubleshoot issues, and collaborate with vendors to ensure seamless service deli...
2 weeks ago
Staff Software Engineer, Agentic Search & Retrieval
$170K - $297K *
Unlock your potential by leading the development of AI retrieval systems for live deals. Collaborate with cross-functional teams to ensure agents provide accurate, timely, and secure answers, enhancin...
3 days ago
Staff Software Engineer, Agentic Search & Retrieval
$170K - $297K *
Lead the charge in developing AI retrieval systems for live deals, ensuring accuracy and security. Collaborate with Product and Data Science to enhance agent capabilities while mentoring engineers and...
3 days ago
Senior Principal Forward Deployed Engineer
$235K - $307K *
Lead the design and deployment of AI/ML solutions, influencing product direction and maximizing operational efficiency. Mentor engineers while navigating compliance and risk, ensuring robust integrati...
Today
Senior Principal Forward Deployed Engineer
$195K - $307K *
Shape the future of AI/ML solutions by leading design and deployment efforts, coding across diverse platforms, and mentoring teams to enhance customer experiences and operational efficiency...
Yesterday
$113K - $178K *
Champion our Elastic community by engaging developers globally through speaking, content creation, and feedback. Drive awareness and adoption of the Elastic Stack while fostering connections across fo...
2 weeks ago
Senior SRE / Infrastructure Engineer
$130K - $155K *
Architect and manage robust AWS infrastructure to ensure high availability and scalability. Lead incident response, optimize costs, and enhance deployment pipelines while maintaining reliability durin...
Yesterday
Customer Success Engineer, AtomEngine
$95K - $115K *
Elevate customer success by deploying and supporting AtomEngine in military training environments. Collaborate with users to enhance software performance, troubleshoot issues, and provide actionable f...
2 days ago
Senior Software Development Engineer
$97K - $143K *
Transform cloud-based applications by leading design, development, and support efforts. Collaborate with teams and customers to deliver secure, reliable solutions while mentoring engineers and enhanci...
2 weeks ago
Staff Developer Relations Engineer
$135K - $160K *
Elevate developer engagement by representing Render at events, crafting workshops, and shaping technical direction. Drive community feedback into product enhancements while building strong relationshi...
Yesterday
Production Support Engineer II
$100K - $120K *
Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...
Reposted 1 week ago
Data Engineer, Technical Solutions, Geo
$130K - $187K *
Drive innovative solutions by leading technical relationships with major clients. Collaborate across teams to enhance data processing and optimize advertising platforms, ensuring seamless execution an...
1 week ago
Senior Backend Engineer, Onboarding and Provisioning
$199K - $235K *
Lead the charge in building robust backend services that streamline customer onboarding and provisioning workflows, ensuring seamless activation and reliable integrations across teams for optimal user...
Yesterday
$207K - $300K *
Lead a dynamic team of engineers to drive innovative software solutions, ensuring project success and technical excellence across multiple platforms. Empower your team to optimize performance and deli...
4 days ago
$130K - $155K *
Shape the future of AI by building innovative solutions for robotics, AV, and healthcare. Drive end-to-end product development, collaborating with customers to solve complex challenges in data annotat...
3 weeks ago
$110K - $130K *
Innovate within a dynamic team to design and deliver a robust API integration platform, connecting critical medical systems. Lead architecture decisions and implementation, ensuring reliability and se...
1 week ago
$77K - $176K *
Tackle security challenges by enhancing DevSecOps practices in software delivery. Collaborate with teams to fortify systems, automate security tools, and ensure compliance with cybersecurity mandates...
2 days ago
Enterprise Customer Success Manager
$100K - $120K *
Elevate customer success by managing enterprise relationships, shaping research strategies, and driving sustainable outcomes. Collaborate cross-functionally to establish best practices and ensure clie...
Reposted 4 weeks ago
Senior Software Engineer (Developer Experience/Platform Engineering)
$93K - $202K *
Empower the future of developer experience by designing and enhancing platforms that boost productivity and streamline the software development lifecycle. Collaborate across teams to innovate and impl...
1 week ago
$80K - $95K *
Join a team that's redefining cloud infrastructure management. As a DevOps Engineer, you'll design, build, and operate scalable solutions on Google Cloud, ensuring security and efficiency while collab...
3 days ago
Staff+ Software Engineer, Deployment
$405K - $485K *
Lead the design and operation of deployment systems, ensuring safe, efficient code delivery across teams. Shape the infrastructure that supports rapid, reliable software changes, enhancing Anthropic's...
3 days ago
Staff+ Software Engineer, Deployment
$405K - $485K *
Engineer robust deployment systems that ensure safe, efficient code delivery across diverse platforms. Lead design and operations, collaborating with teams to enhance deployment processes and maintain...
3 days ago
Staff+ Software Engineer, Deployment
$405K - $485K *
Empower teams by designing and operating a robust deployment platform that ensures safe, efficient code delivery. Lead the development of systems that streamline changes from inception to production a...
3 days ago
Senior Manager, Software Development Engineering, Agent Trust & Security
$184K - $276K *
Lead the charge in building secure foundations for AI agents, guiding a talented engineering team to enhance agent trust and security. Shape authentication and authorization processes while collaborat...
Reposted 3 days ago
Senior Manager, Software Development Engineering, Agent Trust & Security
$209K - $314K *
Unlock potential by leading a dynamic engineering team to establish robust security foundations for AI agents, ensuring trust and verification across Workday's agent registry while driving innovation...
Reposted 3 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.